Hackney's on Lake

Hackney's on Lake reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. P

   Paul

   Chicago11 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Same great food as always. Big portions -- enough for leftovers
   

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2. D

   Dean

   Chicago23 reviews

   5.0

   Dined on May 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and awesome service!! Can’t wait to go back!!
   

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3. C

   Chris

   Columbus7 reviews

   5.0

   Dined on May 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   40 years of eating hackneys - the burger and the onion straws are worth every penny . The cocktails and fries were worth every penny too
   

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   Hackney's on LakeResponded on May 18, 2025

   Chris, 40 years — that’s amazing! Seriously, it means so much to us that you’ve kept coming back all this time. I’m really glad to hear everything is still hitting the spot for you! Looking forward to seeing you again soon!
   

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4. K

   Karen

   Minneapolis5 reviews

   4.0

   Dined on May 16, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We ate at Hackney’s on the Lake for the first time in 50 years! It hasn’t changed. This was always a big treat if we ate here when I was a kid. The hamburgers are amazing and the onion ring stack did not disappoint. Our waitress was so nice, and very attentive. I would definitely go back the next time I am in town!
   

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5. R

   Richard

   Chicago1 review

   5.0

   Dined on May 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a great place to have a casual business lunch with the team. Really nice.
   

   Hackney's on LakeResponded on May 16, 2025

   Thanks so much Richard! We're glad you enjoyed your lunch and hope to see you again soon!
   

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6. B

   Barbara VIP

   Chicago6 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Perfect for Mothers Day with young children. Our waitress was outstanding
   

   Hackney's on LakeResponded on May 16, 2025

   We're so happy you had a great Mother's Day with us Barbara — and we'll be sure to pass the kind words along to your server!
   

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7. A

   Andrew

   San Francisco2 reviews

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   Service was lacking but the food was good. Wish there was a server that actually attached to our table.
   

   Hackney's on LakeResponded on May 16, 2025

   Thanks for sharing your experience. We’re happy you enjoyed the food but sorry we didn’t give you the attentive service you deserve. We appreciate the feedback and we’ll make sure to address it with our team.
   

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8. L

   Laura

   Chicago2 reviews

   5.0

   Dined on May 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A family fave for now a second generation. Holds up each time. This place is such an institution we hope stays here for many generations to come. Hope our kids’ kids will someday know this place (we currently have a 5 & 4 year old…)
   

   Hackney's on LakeResponded on May 16, 2025

   Wow, thank you so much! We’re honored to be part of your family’s tradition and can’t wait to welcome your kids—and someday their kids too! Here’s to many more generations of great memories!
   

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9. G

   Gary

   Chicago8 reviews

   3.0

   Dined on May 10, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We have had much better experiences here. I don't know what happened to our waitress, but after she took our drink orders and brought them to us, she just disappeared until I happened to make eye contact with her and she then came to take our lunch orders. In the meantime a different waiter came by and offered refills. Finally our lunch arrived, but was served by the waiter, not the waitress. Each of us had some less than totally positive things to say about our food, either the seasoning or the portion size. Neither the waiter nor the waitress stopped by to ask how everything was. Finally when we had all finished eating, we had to ask twice for take home boxes. Then when our waiter still did not bring them, another woman stopped by to see how everything was and we asked her for the boxes, which she brought immediately, and then I asked for the check. She apologized, saying they were quite busy and she would be right back. She did bring the bill quickly, but we had to wait again for our waiter to appear so he could process the payment. This was not our typical experience here.
   

   Hackney's on LakeResponded on May 16, 2025

   Thank you for taking the time to share your experience. We’re truly sorry to hear your visit didn’t live up to the standards you expect and deserve. It sounds like our service fell short, and we appreciate you bringing this to our attention so we can address it with our team. We also regret that the food didn’t fully satisfy you. We look forward to welcoming you back soon and provide the experience you’ve come to love.
   

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10. W

    William

    Chicago2 reviews

    4.0

    Dined on April 30, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5

    We paid $6 for a tea bag and hot water! A BIG rip off!
    

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