Hackney's on Lake

Review summary

1. K

   Kimberly

   Nashville

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful place for a large gathering! Cozy, and super customer service!
   

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2. OT

   OpenTable Diner

   Orlando

   2 reviews

   4.0

   2 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Miss the bison burger Fries were under cooked and barely warm
   

   Hackney's on LakeResponded 5 days ago

   Thanks for your feedback! We’re sorry to hear you missed the bison burger – we know it was a favorite for some. As for the fries, that’s definitely not up to our usual standard, and we’ll make sure to address it. We really appreciate you letting us know, and look forward to welcoming you back for a more enjoyable experience.
   

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3. B

   Bonnie

   Chicago

   12 reviews

   vip
   5.0

   12 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never a bad meal and never a bad experience at Hackney’s on Lake. Our go to place for small or large groups.
   

   Hackney's on LakeResponded 5 days ago

   Thank you Bonnie so much for the kind words! We’re thrilled to hear that Hackney’s on Lake is your go-to spot for both small and large groups. It’s always great to know we’re providing a consistent and enjoyable experience. We can’t wait to welcome you back next time!
   

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4. T

   Terry

   Chicago

   5 reviews

   3.0

   5 reviews

   Dined on December 4, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Hackneys on Lake has definitely changed. The food is just ok and no more specials on drinks for happy hour and only a few special appetizers that must be consumed at the bar. We have come here for the holidays for many years but will not return next year. And by the small number of patrons in the restaurant, I think many people have made the same choice. Our server was excellent though!
   

   Hackney's on LakeResponded 5 days ago

   Thank you for sharing your recent experience Terry, and we’re sorry for any confusion regarding our Happy Hour. Just to clarify since our Happy Hour is new, we do have $2 off all bar drinks during Happy Hour, along with rotating appetizer specials available at the direct bar and high top tables next to the bar. We understand if this wasn’t what you expected, and we truly appreciate your loyalty over the years. We're glad to hear your server took great care of you and will pass that compliment on to her as well. Thank you again for reaching out Terry and we hope you'll reconsider visiting us again in the future.
   

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5. J

   Jason

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on December 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place! Legendary hamburgers and lots if character!
   

   Hackney's on LakeResponded on December 3, 2024

   Thank you so much Jason! We’re proud to have been serving up legendary hamburgers for 85 years, and we’re thrilled you enjoy the character of the place. See you again soon.
   

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6. L

   Laura

   Chicago

   35 reviews

   5.0

   35 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love going to Hackney’s. Cozy place, great food, festive this time of year
   

   Hackney's on LakeResponded on December 3, 2024

   Thank you for the kind words Laura! We’re so glad you enjoy the cozy vibe and festive atmosphere. Make sure to come back when the Glenbrook South Chamber Singers are performing, they really bring the holiday cheer!
   

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7. J

   Joseph

   Palm Springs

   5 reviews

   5.0

   5 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ate in the bar and everything was great. Food was perfect
   

   Hackney's on LakeResponded on December 3, 2024

   We’re so glad to hear you enjoyed the food and had a great experience in the bar. Stop by for Happy Hour soon! Tuesday- Friday 4-6 at the bar only. We offer a rotating appetizer menu and $2 off all bar drinks.
   

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8. K

   K

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always, Hackney’s delivers an excellent menu, great drinks, fantastic service, and beautiful Christmas decorations. I have been coming here, my whole life and I will be back. 
   

   Hackney's on LakeResponded on December 3, 2024

   Thank you so much K for the wonderful review! We're so glad to hear you enjoyed the menu, drinks, service, and of course, the Christmas decorations. I’ll be sure to pass along your kind words to our team, who have put a lot of love into the decorations. We truly appreciate your loyalty and look forward to welcoming you back soon!
   

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9. K

   Karyn

   Chicago

   4 reviews

   5.0

   4 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great experience !! The nostalgia and ambience are a real highlight
   

   Hackney's on LakeResponded on December 3, 2024

   Thanks so much for the kind words! We’re so glad you enjoyed the nostalgia and ambience. Hope to see you again soon!
   

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10. R

    Randall

    Chicago

    50 reviews

    vip
    4.0

    50 reviews

    Dined on November 17, 2024

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 3

    It was a very busy night. Overall good not great!
    

    Hackney's on LakeResponded on November 25, 2024

    Thanks for your feedback Randall! We’re glad it was a good experience overall. If you have a moment, we’d love to hear more about how we could’ve made it even better. Your thoughts mean a lot to us!
    

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