Haidilao Hot Pot - Toronto Downtown

Review summary

1. S

   Stephanie VIP

   Atlanta2 reviews

   5.0

   Dined on March 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   5 star experience. You won’t find a cleaner location and better hospitality & service anywhere in the city. Portions are delicious and generous. This is a staple whenever I visit Toronto. Servers Mary & Shi were fabulous.
   

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2. SV

   SVinTO

   Toronto40 reviews

   5.0

   Dined on January 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Never had hot pot before and how it works requires explanation from staff. But it’s tasty and uses the freshest ingredients. Overall a cool experience.
   

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3. OT

   OpenTable Diner

   Toronto2 reviews

   4.0

   Dined on December 3, 2023

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Was a very nice restaurant. Great value for the price. Only thing is that when eating, the server did not make any effort to address me and acted as if I was not there. When explaining how to order or anything else they would not talk to me but only talk to the other person i was dining with. I felt ignored.
   

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4. i

   imleeeee

   Toronto1 review

   4.0

   Dined on November 4, 2023

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Booked a month in advance and still had to wait 10 min. $50 a person with just basics foods, not a lot of variety or else more expensive. It is loud and rowdy in there. NO ALCOHOL
   

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5. OT

   OpenTable Diner

   Toronto1 review

   3.0

   Dined on October 8, 2023

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   Good food and service . Place is kind of small. . But service is great ..
   

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6. k

   kaitlyn

   Calgary1 review

   5.0

   Dined on September 14, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent!! Our servers Fer and Tom were great!!! They helped us so much and definitely made the experience great. Food was excellent and I will definitely be returning.
   

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7. OT

   OpenTable Diner

   Toronto2 reviews

   5.0

   Dined on September 12, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Today was my first visit to this restaurant and our server Fer was awesome. She took the time to explain everything to each of us, she was kind and courteous. Constantly filling our water glasses and taking empty dishes away. We will definitely come back again.
   

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8. LQ

   LorenaQ

   Toronto1 review

   5.0

   Dined on August 12, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very excellent service and good yummy food! One can not go wrong going here!
   

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9. T

   Thomas VIP

   Toronto29 reviews

   4.0

   Dined on August 12, 2023

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Typical of Haidilao franchise, not all you can eat so the menu is “alacarte” and you pay for whatever combination of dishes unlike a typical hotpot in Richmond Hill or Mississauga which is AYCE. Wait time is crazy during the weekend so make sure you reserve online.
   

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10. GK

    GKGKGK

    Toronto1 review

    5.0

    Dined on July 31, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Server Anna was amazing! Thank you for providing an amazing experience!
    

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