Harborview Restaurant & Bar

Review summary

1. T

   Tenning

   London

   4 reviews

   vip
   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious dim sum with great service and beautiful, elegant ambience. They also have a fair amount of vegetarian options.
   

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2. J

   Julia

   San Francisco

   12 reviews

   1.0

   12 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   An incredibly disappointing experience. Service was painfully bad but with a smile. The ambiance left a ton to be desired in this stark open room with zero decor and no music. The food was really good, but not enough to make us suffer such a bad experience again, especially at that price. I truly am so disappointed. I've been wanting to try this place out for years and found it to be such a major flop. A few examples of the problems - never recieved the water we requested upon arriving but we were given 3 teas (for a charge) that we didn't want, waited 10 minutes for our server to stop by and she immediately said "ready not ready ok" and quicklky disappeared without giving us a chance to answer, the menu was different than what's on open table or the restaurant's own website (particularly disappointing because we choose this restaurant with certain menu items in mind for our picky girl which turned out to be nonexistent on the real menu), my husband's app and my daughter's entree didn't arrive until 15-20 minutes after our entee arrived )multiple requests for an update were consistently responded to by telling us the kitchen was backed up which seemed to not be the case as our other food and neighboring tables were receiving food at lightening speeds, this place promotes itself as being a dim sum spot but they really only have s few options, I never got a refill on my drink (and she did nod in response when I requested it) and so I was drinkless the last 45 minutes of our experience... I could go on. It was just BAD. We even stopped someone to ask for help and he looked so confused and didn't know and said he'd find someone to help us and we never got any help. Ugh, I could go on and on. The icing on the cake was the mandatory, automatic 18% tip. I get it for large parties but a family of 3? Rude and more than was earned. A pretty disappointing Thanksgiving dinner.
   

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3. o

   orlando

   San Francisco

   3 reviews

   vip
   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Kinson (owner) is always ahead of his time. Well done and congratulation on his 2nd act.
   

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4. J

   Jaimie

   San Francisco

   12 reviews

   vip
   5.0

   12 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best dim sum w views in SF!! Always fresh delicious food w good service. Dining here for many years.
   

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5. J

   Julia

   Tokyo

   2 reviews

   vip
   5.0

   2 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Total treat. Service was excellent. Beautiful setting. Absolutely delicious food. We ordered dim sum and items off of the dish menu. Everything fantastic. We will return.
   

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6. M

   Mary

   San Francisco

   1 review

   3.0

   1 review

   Dined on November 22, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Don’t say you’re a dim sum restaurant- you aren’t.
   

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7. A

   Amanda

   New York City

   1 review

   4.0

   1 review

   Dined on November 20, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Efficient service extremely busy restaurant did feel slightly rushed!
   

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8. N

   Nancy

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We used Harborview for our business meeting reception both this year and the last and it has worked out splendidly. Roped-off space by the bar with high tables works well for 20 people (could be expanded into adjacent area), with a wonderful appetizer spread. Highly recommend!
   

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9. E

   Elsa

   Central Coast

   5 reviews

   4.0

   5 reviews

   Dined on November 19, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   We had the dim sum. It was excellent. The kitchen is very efficient. The wait stays is, also. However, there is no nicety with it. You order, food arrives, you eat and you pay. No one ever asked if you needed anything. No one offered to bring more tea. Ideal for a business lunch, in, out with very good food. I would definitely go back, but not for a special occasion.
   

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10. S

    Stephanie

    San Francisco

    1 review

    1.0

    1 review

    Dined on November 17, 2024

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 1

    Karen lied to us leading up to our reservation and was deceitful about table minimums
    

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