Harborwalk Terrace

Review summary

1. GG

   GG84

   Greater Boston33 reviews

   3.0

   Dined on August 28, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Venue is great to sit outside and listen to the Summer Music Series. Food options are limited to only appetizers and they’re not great choices. Chicken wings weee delicious. Sliders are also tasty but you only get 1 in an order and it’s pricey. Stay away from the hummus and the scallion pancakes which are actually an unappealing pepperoni pizza
   

   Harborwalk TerraceResponded on August 29, 2024

   Thank you for sharing your experience at Summer in the City. Your comments are valuable to us; to address your concerns thoroughly, we would be grateful for the chance to connect with you directly. Please reach out to us by calling the Boston Harbor Hotel and requesting to speak with our Director of Food & Beverage. We hope to provide a better experience next time.
   

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2. R

   Rita VIP

   Naples71 reviews

   3.0

   Dined on August 28, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 5

   Scallion pancakes were terrible. Awful. Lobster roll (very tiny) was pretty good. Sliders were pretty good. Service was good but why don’t they automatically bring ketchup for an order with fries?? Took a while to flag our server down - they seemed short staffed. Very expensive for what you get.
   

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3. A

   Alyssa

   Greater Boston1 review

   3.0

   Dined on August 24, 2024

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 5

   I don't usually write reviews and am not a critical person--but if you are going for the Summer in the City concert--DO NOT GET FOOD. Eat dinner beforehand. We assumed that the small plates offered would be decent at the very least, since the event is hosted by a nice hotel. I am not exaggerating when I say it was the worst food I have ever had served somewhere, particularly for the outrageous prices. The shrimp cocktail was fine I guess, just two massive shrimp. The "waygu sliders" were basically raw meat, put on a supermarket potato roll with American cheese thrown on top that wasn't melted. Nothing else on it. The "pepperoni and brie flatbread" was inedible. They put it on scallion pancakes, so essentially floppy pita slices, a piece of pepperoni, and the rind of the brie. It was disgusting and seemed like it had been microwaved in a dorm room. The concert was great but the food was shocking and disappointing, and we were angry we had to pay over $120 (with just 2 drinks).
   

   Harborwalk TerraceResponded on August 29, 2024

   Alyssa, thank you for leaving a review with us. Your comments are valuable to us; to address your concerns thoroughly, we would be grateful for the chance to connect with you directly. Please reach out to us by calling the Boston Harbor Hotel and requesting to speak with our Director of Food & Beverage. We hope to provide a better experience next time.
   

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4. A

   Amy

   Greater Boston34 reviews

   4.0

   Dined on August 23, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   What a lovely spot on a summer evening! Music was fun--a wedding/cover band that had some very good musicians and singers. Menu was limited but food came out right away and was very good. Prices were, as expected, kinda high, but we thoroughly enjoyed it all.
   

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   Harborwalk TerraceResponded on August 29, 2024

   Amy, thank you for your thoughtful review of Harborwalk Terrace! We appreciate your feedback and will take it into consideration. We look forward to serving you again!
   

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5. J

   Jenn VIP

   Philadelphia9 reviews

   3.0

   Dined on August 22, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Service was exceptional, waiter tried to do everything possible to help the table from rocking, to no avail but appreciated his effort. There was glass under our chair which was missed from prior table or previous party. Waiter apologized and promptly cleaned it up. Food quality was so so, hit or miss more accurately. Way overpriced for size of the appetizers. Drinks also mid not strong for price of sangria. We were there for a concert that was great!
   

   Harborwalk TerraceResponded on August 29, 2024

   Jenn, thank you for spending your evening with us at Harborwalk Terrace. We appreciate your review and feedback. We look forward to seeing you again!
   

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6. D

   Denise

   Greater Boston38 reviews

   4.0

   Dined on August 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   Music is always a great night at Boston Harbor. Food choices this year is decent. Love the sliders and French fries. Bring back the guacamole and chips. Service was very slow last night. She left us and barely asked if we wanted anything else. Otherwise what we did have was as expected for here. Price is high but view is beautiful.
   

   Harborwalk TerraceResponded on August 26, 2024

   Denise, thank you for your thoughtful review of Harborwalk Terrace. Your feedback is being taken into consideration and is very appreciated. We look forward to serving you again soon!
   

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7. OT

   OpenTable Diner

   Greater Boston1 review

   5.0

   Dined on August 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A beautiful evening along Boston Harbor with live music comes with its own 5 stars. But, when you add outside dining, the experience can then become a hit or miss. Especially when it's pricey. It's worth my time to review here because the evening at Harborwalk Terrace was a total hit! It likely comes down to professional management who cares about their product and providing quality experience. The service was wonderful, and the food and drinks were surprisingly excellent. When making the reservation online for a party of 6, I noted that we would be celebrating a birthday and would hope for veg/vegan options. The hostess sat us promptly and our lovely server already had a menu ready with an inserted page listing vegan and vegetarian options. We ordered from the terrace and the restaurant menus, laughed, danced, and had a perfect evening.
   

   Harborwalk TerraceResponded on August 26, 2024

   Thank you for your glowing review of Harborwalk terrace! We appreciate your feedback and are so glad that we could accommodate your party's needs during your visit. We are equally pleased to know that we could help in celebrating such a special occasion. We look forward to serving you again soon!
   

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8. K

   Kathy

   Greater Boston1 review

   4.0

   Dined on August 16, 2024

   1. Overall 4
   2. Food 1
   3. Service 5
   4. Ambience 5

   Eat dinner before you go. Food is minimal. Great music. Great outdoor venue. Great service.
   

   Harborwalk TerraceResponded on August 26, 2024

   Kanchan, thank you for spending your evening with us at Harborwalk Terrace. We appreciate your feedback greatly and we look forward to another opportunity to provide an even better experience.
   

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9. OT

   OpenTable Diner

   Greater Boston2 reviews

   3.0

   Dined on August 13, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   The service was very slow. We had to ask for water, the cocktails we ordered, only the food showed up at a reasonable time.
   

   Harborwalk TerraceResponded on August 16, 2024

   Thank you for choosing to spend your evening with us at Harborwalk Terrace. We appreciate your feedback and will use it to improve. We hope to see you again soon and provide an even better experience.
   

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10. L

    Lois VIP

    Greater Boston38 reviews

    5.0

    Dined on August 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Summer in the City at the Boston Harbor Hotel is very special. The live music was terrific. The food and drinks were first class. Marta gave us great service. I highly recommend this venue for music and libations.
    

    Harborwalk TerraceResponded on August 16, 2024

    Lois, thank you for your thoughtful five-star review! We are so glad to hear that you enjoyed our food and beverage options as well as entertainment during your evening at Harborwalk Terrace. We look forward to serving you again soon!
    

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