Reviews can only be made by diners who have eaten at this restaurant
- 3.7Food
- 4.1Service
- 4.7Ambience
- 3.6Value
Noise • Moderate
Destination of Celebration!
Haunted Castle Cafe.....","diningStyle":"Casual Dining","publicTransit":"","executiveChef":null,"entertainment":null,"cateringDetails":"A la Carte , Buffet, Sharing Platters","website":"https://www.hauntedcastlecafe.com/","hoursOfOperation":"Mon–Thu 4:00 pm–10:00 pm\n
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Drinks were interesting, we wanted the full experience so I ordered a drink with dry ice, but it came without and I had to ask them to go back and add it. The biggest disappointment was food. Appetizers were decent. Dinner was awful, no other way to put it. We had 3 ppl order pasta, it had 0 flavor at all. We had 2 ppl order chicken, but the chicken didn’t seem natural, and had a weird consistency. One person had the veggie burger which was not edible at all, it had probably a 1/2 cup of salt in it. Two others had regular burgers. The beef had a weird consistency/texture as well, and the flavor just seemed off. It was my daughter’s birthday, so they brought out a slice of cheesecake for her, but half of it was still frozen. My wife and I came in excited, talking about coming in some evenings for drinks and the atmosphere, but the food part ruined it all. So disappointed, we wanted to really like it. 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Service was very slow, restaurant was not busy, but our server appeared to be on his own and was even covering the host job. We weren’t in a hurry, so we did not let that bother us. Everything was expensive. Drinks were interesting, we wanted the full experience so I ordered a drink with dry ice, but it came without and I had to ask them to go back and add it. The biggest disappointment was food. Appetizers were decent. Dinner was awful, no other way to put it. We had 3 ppl order pasta, it had 0 flavor at all. We had 2 ppl order chicken, but the chicken didn’t seem natural, and had a weird consistency. One person had the veggie burger which was not edible at all, it had probably a 1/2 cup of salt in it. Two others had regular burgers. The beef had a weird consistency/texture as well, and the flavor just seemed off. It was my daughter’s birthday, so they brought out a slice of cheesecake for her, but half of it was still frozen. My wife and I came in excited, talking about coming in some evenings for drinks and the atmosphere, but the food part ruined it all. So disappointed, we wanted to really like it. We won’t be back.","rating":{"food":1,"service":3,"ambience":5,"value":1,"noise":"MODERATE","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":5,"nickname":"Andy","metro":{"metroId":20,"displayName":"Dallas","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-27T16:23:10Z","dinedDateTime":"2025-04-26T17:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1368961-7865-190160891609","text":"This place was really cool. The decor was fun. We enjoyed the Halloween vibe. The food menu could use a little work. The cocktails were fun with the dry ice effects. We mainly enjoyed the atmosphere over the cuisine. If the food preparation changed we would definitely go back.","rating":{"food":2,"service":3,"ambience":5,"value":3,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Wendy","metro":{"metroId":20,"displayName":"Dallas","__typename":"Metro"},"initials":"W","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-20T18:32:42Z","dinedDateTime":"2025-04-19T18:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1368961-7818-110131383601","text":"We love this place! Fun environment! Great idea for a family night out.","rating":{"food":4,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":12,"nickname":"Patrick","metro":{"metroId":20,"displayName":"Dallas","__typename":"Metro"},"initials":"P","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":1,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-20T17:04:48Z","dinedDateTime":"2025-04-19T17:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[{"photoId":"76887383","type":"Dff","photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-04-20T17:04:18Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/76887383.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/76887383.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/76887383.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/76887383.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/76887383.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"Zombie Cocktail topped with eyeball gummy.","showCaption":true,"__typename":"ReviewPhoto"}],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1368961-7718-150106749585","text":"Wow, what a fun experience! The restaurant decor was great, and it was fun to walk around to see all of the spooky details. Some of the food entrees were quite pricey so we stuck with the burgers which were pretty good. The waitstaff was attentive and friendly. I really hope that this place lasts and grows to include servers in costume to bring it up to a Magic Time Machine level of experience.","rating":{"food":4,"service":5,"ambience":5,"value":4,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"William","metro":{"metroId":20,"displayName":"Dallas","__typename":"Metro"},"initials":"W","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":1,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-04-05T15:30:16Z","dinedDateTime":"2025-04-04T18:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1368961-7658-120026557492","text":"We enjoyed our meal. The ambiance was very fun and unique. The food is even branded well. I thought it was a fun experience and hidden gem.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Melanie","metro":{"metroId":20,"displayName":"Dallas","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/76210101.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":1,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-28T20:36:57Z","dinedDateTime":"2025-03-28T11:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1368961-7572-190231200459","text":"I had high expectations for this restaurant based on its website, but the reality was underwhelming. The ambiance was nothing like what was advertised—rather than an upscale, inviting atmosphere, it felt pretty basic and uninspired. The Halloween theme didn’t help either; it felt forced and tacky rather than festive. Instead of adding to the experience, it made the place look cheap and poorly decorated.\n\nAs for the food, the prices were way too high for what was served. The burgers were average at best—something I could have gotten at a casual diner for half the price. The pasta lacked flavor and tasted like it had been sitting for a while before being served. Nothing about the meal justified the cost.\n\nTo top it off, we made a reservation only to find that it wasn’t necessary at all. The place was nowhere near full, and plenty of walk-ins were being seated immediately. Definitely not worth the hype or the money.","rating":{"food":2,"service":3,"ambience":2,"value":2,"noise":"QUIET","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Flor","metro":{"metroId":20,"displayName":"Dallas","__typename":"Metro"},"initials":"F","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-24T01:40:17Z","dinedDateTime":"2025-03-22T19:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1368961-7582-180142977628","text":"Left a Google review already but unfortunately the experience left a lot to be desired. Long wait times, food tastes like microwave meals and fast food.","rating":{"food":2,"service":2,"ambience":5,"value":2,"noise":"ENERGETIC","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Brandi","metro":{"metroId":20,"displayName":"Dallas","__typename":"Metro"},"initials":"B","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-23T18:31:13Z","dinedDateTime":"2025-03-22T19:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1368961-7459-160230821256","text":"Everyone was amazing! I went there with my friends and partner for my birthday and they were so sweet and the food and service was AMAZING. everything about it was perfect and I loved everything about it!!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Sage","metro":{"metroId":20,"displayName":"Dallas","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":1,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-23T19:30:04Z","dinedDateTime":"2025-03-20T19:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[{"photoId":"75879531","type":"Dff","photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-03-23T19:29:59Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/75879531.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/75879531.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/75879531.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/75879531.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/75879531.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"","showCaption":true,"__typename":"ReviewPhoto"},{"photoId":"75879505","type":"Dff","photoMetaData":{"title":null,"source":"Diner","creator":"OpenTable","timestamp":"2025-03-23T19:29:52Z","photoBySize":{"small":{"url":"https://resizer.otstatic.com/v2/photos/small/1/75879505.jpg","__typename":"Photo"},"medium":{"url":"https://resizer.otstatic.com/v2/photos/medium/1/75879505.jpg","__typename":"Photo"},"xlarge":{"url":"https://resizer.otstatic.com/v2/photos/xlarge/1/75879505.jpg","__typename":"Photo"},"wideMedium":{"url":"https://resizer.otstatic.com/v2/photos/wide-medium/1/75879505.jpg","__typename":"Photo"},"wideLarge":{"url":"https://resizer.otstatic.com/v2/photos/wide-large/1/75879505.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PhotoMetadata"},"caption":"","showCaption":true,"__typename":"ReviewPhoto"}],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1368961-7540-160118090316","text":"Atmosphere was awesome! Spooky and fun! Great burgers and good size portions. Loved it and we will be back!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Sherrie","metro":{"metroId":20,"displayName":"Dallas","__typename":"Metro"},"initials":"S","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":1,"down":0,"score":1,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-20T03:00:12Z","dinedDateTime":"2025-03-19T18:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1368961-7564-140133430144","text":"We had a great time! Our server Sarep was wonderful, sweet and attentive. 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Haunted Castle Cafe reviews from people who’ve dined at this restaurant. Based on recent rating.
Reviews can only be made by diners who have eaten at this restaurant
Noise • Moderate
Dallas - Fort Worth
Innovative
Dallas Suburbs
Kid-friendly
Dallas Suburbs
Innovative
Andy
Dallas5 reviews
Dined on April 26, 2025
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Wendy
Dallas1 review
Dined on April 19, 2025
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Patrick
Dallas12 reviews
Dined on April 19, 2025
1 person found this helpful
William
Dallas1 review
Dined on April 4, 2025
1 person found this helpful
Melanie
Dallas3 reviews
Dined on March 28, 2025
1 person found this helpful
Flor
Dallas1 review
Dined on March 23, 2025
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Brandi
Dallas1 review
Dined on March 23, 2025
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Sage
Dallas1 review
Dined on March 21, 2025
1 person found this helpful
Sherrie
Dallas2 reviews
Dined on March 19, 2025
1 person found this helpful
April
Dallas3 reviews
Dined on March 19, 2025
1 person found this helpful
Haunted Castle Cafe offers takeout which you can order by calling the restaurant at (972) 803-6429.
Haunted Castle Cafe is rated 4.1 stars by 157 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
1900 Dallas Pkwy, Plano, TX 75093-4523