Havana 1957 - Ocean Drive & 14th Street

Review summary

1. J

   Josephine

   Dallas

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   From the moment we walked in we were given a warm welcome. Cynthia was our server. & George the manager was very attentive not only to us but to every customer that walked in. My mom and I are traveling from San Francisco...we went on a 3 days cruise and now staying 3 nights in Miami. I am glad we chose Havana 1957 on Collins ave as our 1st restaurant. They did not disappoint. The food, the atmosphere and the quality of service is above and beyond. It was a rare cold day in Miami. We chose to sit outside ....the warm outside heat lamp kept us nice and warm. I have no complaints with my visit at Havana. It's my mom's first visit in Florida and i wanted to make it special for her. She enjoyed her visit! Thank you George and Cynthia and the rest of the team for am AMAZING EXPERIENCE!
   

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2. L

   Lisa

   Minneapolis

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were seated early and received excellent service. The food, cubano sandwich and sampler were delicious! Highly recommend
   

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3. N

   Nicholas

   Detroit

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing, entertainment was delightful. Was a little loud but it’s a great time and must go!
   

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4. L

   Linda

   VIP

   Nashville

   16 reviews

   5.0

   16 reviews

   Dined on January 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was excellent as was the service. Food is fairly priced but the pitcher of mojitos seems over priced….at least they were good though. Would recommend!
   

   Havana 1957 - Ocean Drive & 14th StreetResponded 5 days ago

   Thanks for the feedback, Linda! We're thrilled to hear that you enjoyed our food and service at Havana 1957 . We appreciate your note about our mojitos. We aim to provide an excellent experience, and your feedback helps us know we're on the right path. We're glad you'd recommend us! We hope to see you again soon.
   

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5. K

   Khyle

   Atlanta

   1 review

   1.0

   1 review

   Dined on January 14, 2025

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   Just blah. No flare. The food was okay. No real pizazz
   

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6. S

   Sami

   VIP

   Tampa

   3 reviews

   1.0

   3 reviews

   Dined on January 10, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   They told us service is out can’t serve us so we left and went elsewhere
   

   Havana 1957 - Ocean Drive & 14th StreetResponded 5 days ago

   We're disappointed to hear about your experience and take your feedback seriously. Our team's demeanor should always be professional and friendly. We'll address this internally to ensure better service in the future. Thank you for bringing this to our attention.
   

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7. R

   Ryan

   Phoenix

   1 review

   1.0

   1 review

   Dined on January 5, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Not real authentic Cuban food. Would not recommend.
   

   Havana 1957 - Ocean Drive & 14th StreetResponded 5 days ago

   We regret to know that we didn't meet your expectations this time. We're gonna address this internally to improve. Your feedback is valuable as we strive to provide a better experience. Thank you for bringing it to our attention. The customers are our priority. Your feedback it's important for us. We are going to adress this internally.
   

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8. J

   Joel

   New York City

   6 reviews

   2.0

   6 reviews

   Dined on January 5, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Not so good, service was slow, food was average and was charged for the live entertainment !
   

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9. S

   Stephanie

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined on January 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had an amazing experience at Havana 1957. Our server was attentive and gave us some great recommendations. We shared the sampler tower and had cocktails, which was plenty of food for us. The only downside was I requested to be seated on the terrace, and we ended up on the sidewalk, which is not my favorite place to dine. But the service made up for it.
   

   Havana 1957 - Ocean Drive & 14th StreetResponded on January 3, 2025

   Thanks for the review, Stephanie! We're thrilled to hear that you had an amazing experience at Havana 1957. It's great to know that our attentive service and tasty sampler tower made a positive impression on you. We apologize for the seating issue you experienced, and we appreciate your patience. We're continuously working on improving our location and seating arrangements. We hope to serve you again soon!
   

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10. R

    Renato

    Miami

    1 review

    5.0

    1 review

    Dined on January 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5

    Great food. As new years eve, was full and service slow. Great show and music.
    

    Havana 1957 - Ocean Drive & 14th StreetResponded on January 2, 2025

    Renato, we’re thrilled to hear you enjoyed the food and the entertainment! New Year's Eve can get busy, but we’re glad the show and music made it a memorable night for you. We appreciate your feedback and hope to see you again soon!
    

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