Haywire - Memorial City

Review summary

1. A

   Aimee

   Houston

   3 reviews

   5.0

   3 reviews

   Dined today

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Had a wonderful time!! Server was great! Service a little slow. Food was good. Will be back!
   

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2. B

   Brittany

   Houston

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was our anniversary, they made every effort to make sure we had a great experience
   

   Haywire - Memorial CityResponded 1 day ago

   Thank you for celebrating your anniversary with us! We’re thrilled to hear that our team made every effort to ensure you had a great experience. Moments like these are so special, and we’re honored to have been a part of your celebration. We look forward to welcoming you back for more memorable occasions! Best regards, Christos Papadopoulos General Manager
   

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3. A

   Astry

   Houston

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food mad service was great! Definitely coming back to try more of their food!
   

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   Haywire - Memorial CityResponded 1 day ago

   Thank you so much for the five-star review! We’re thrilled to hear that you had such a great experience, and we can’t wait to welcome you back soon for another fantastic visit. Best regards, Christos Papadopoulos General Manager
   

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4. A

   Aaron

   Houston

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great customer service! This place is great
   

   Haywire - Memorial CityResponded 1 day ago

   Thank you so much for the five-star review! We’re thrilled to hear that you had such a great experience, and we can’t wait to welcome you back soon for another fantastic visit. Best regards, Christos Papadopoulos General Manager
   

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5. EB

   ElizabethB

   Houston

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 3

   The house salad was AWESOME!!! The venison chili could have used just a smidge more liquid. The service was good but he was at the mercy of the kitchen which was slow imho to serve 3 house salads and 2 cups of venison chili. It was bit busy but probably because it was right at lunch time (11:50am) and there could have been Christmas shoppers taking a break from the Memorial City Mall. I will return to try out some other items on the menu that looked delish!!
   

   Haywire - Memorial CityResponded 1 day ago

   Thank you for your feedback! I’m so glad to hear you loved the house salad and are excited to try more from our menu. I appreciate your comments about the venison chili and the timing of service—we’ll review this with our team to ensure we improve efficiency during busy lunch hours. We’re grateful for your understanding and look forward to welcoming you back soon to explore more of the delicious items on our menu. Thank you again for sharing your experience! Best regards, Christos Papadopoulos General Manager
   

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6. S

   Shilwanna

   Houston

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Several of my guests ordered the Redfish dinner in which was unavailable. They all were disappointed that they had to opt out for something other than what they came to your establishment to try.
   

   Haywire - Memorial CityResponded 1 day ago

   Thank you for your feedback, and I sincerely apologize for the disappointment your guests experienced when the Redfish dinner was unavailable. We understand how frustrating it can be when a highly anticipated dish isn’t an option, and I will work with our team to improve communication about availability to prevent this in the future. We value your feedback and hope to have the chance to provide a better experience for you and your guests on your next visit. Thank you for sharing your thoughts with us. Best regards, Christos Papadopoulos General Manager
   

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7. S

   Samantha

   Houston

   6 reviews

   3.0

   6 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   I'm so sad to say- the food was terrible. We ordered ceviche, fish dish, chicken, and steak. The only good thing was the French fries. The place is so pretty though, and the service is great. We won't return to eat, but maybe for happy hour. Such potential!
   

   Haywire - Memorial CityResponded 3 days ago

   Thank you for sharing your feedback. While I’m glad you enjoyed the atmosphere and service, I’m truly sorry to hear that the food didn’t meet your expectations. Your comments about the dishes are disappointing to hear, and I will be addressing this with our culinary team to ensure we improve. We’d love the opportunity to make it right and show you the experience we aim to deliver. Thank you again for your honest feedback, and I hope we can welcome you back in the future, even if just for happy hour. Best regards, Christos Papadopoulos General Manager
   

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8. S

   Stephanie

   Houston

   11 reviews

   3.0

   11 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   We ordered the cowboy feast. Taste of sides were good. I would definitely tell those ordering that each side is perfect for one person to have one side. They definitely weren’t enough for four people to share. If the people ordering it have a big appetite they wouldn’t work but the worse part was the cold steak. Maybe the time to set it up causes the steaks to become cold.
   

   Haywire - Memorial CityResponded 3 days ago

   Thank you for your feedback! I’m glad you enjoyed the taste of the sides, but I’m sorry to hear the portions and temperature of the steak fell short of expectations. We’ll take your suggestion into account and evaluate how we present the Cowboy Feast to ensure sides are sufficient for sharing and steaks are served hot. Your input is invaluable, and we appreciate you bringing this to our attention. We hope to have the opportunity to provide a better experience on your next visit. Best regards, Christos Papadopoulos General Manager
   

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9. V

   Vee

   Houston

   12 reviews

   vip
   3.0

   12 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   The service was excellent but the food was just okay. Nice ambiance! We ordered from the Brunch menu and everything was just okay. The onion rings were great as always !
   

   Haywire - Memorial CityResponded 1 day ago

   Thank you for your feedback! I’m glad to hear you enjoyed the service, ambiance, and our onion rings—they’re a favorite! I’m sorry to hear the rest of your brunch experience didn’t quite meet expectations. Your comments are appreciated and will be shared with our culinary team as we continue to improve. We hope to welcome you back soon and provide a more memorable dining experience. Best regards, Christos Papadopoulos General Manager
   

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10. K

    Katrina

    Houston

    26 reviews

    vip
    3.0

    26 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 4

    Both front of house and back of house need training. We got there not long after they opened and still had to wait 20 minutes to be seated (we had a reservation). Took another 20 minutes to get a tea bag and a pot of hot water. Appetizers and entrees all came at once. Cup of soup was cold. Crab Benedict was slightly above room temp at best. Chicken biscuit room temp. When a poached egg does not run, that's problem. Despite not being hot, the food was actually pretty good! Imagine how great it could be if it were hot. We watched the kitchen and the wait staff and there was no sense of purpose. Everyone just casually walked about. We got our food and no one checked in on us. Perhaps we would have gotten cocktails or coffee - which we wanted. Missed opportunity for sure. The place is beautiful. The food is good. The potential is there. But service definitely takes away from the experience.
    

    Haywire - Memorial CityResponded 3 days ago

    Thank you for your detailed feedback. I’m truly sorry that your experience didn’t meet expectations, particularly with the timing, temperature of the food, and lack of attentive service. These are critical areas, and I will address them with both our front-of-house and back-of-house teams to ensure we deliver the high standards we strive for. It’s great to hear that you enjoyed the flavors and atmosphere, and I appreciate you recognizing the potential we have. Your feedback is invaluable, and we’ll use it to make improvements. I hope you’ll give us another chance to provide the exceptional experience you deserve. Best regards, Christos Papadopoulos General Manager
    

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