Haywire - Uptown Dallas

Review summary

1. OT

   OpenTable Diner

   Dallas1 review

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 3

   Terrible service, I waited 20 minutes for a drink. I have been here twice now and both times the service was inexcusable.
   

   Haywire - Uptown DallasResponded today

   We are truly sorry that your experience did not meet your expectations. We understand how disappointing it is to wait for a drink, and we deeply regret that you had to experience this. Please know that this is far from the level of service we aim to provide, and we are grateful that you took the time to bring it to our attention. We will be working closely with our team to ensure we improve. Thank you for sharing your feedback with us. Your honesty means a lot, and we are dedicated to doing better. All the best, Haywire Uptown Team
   

   Is this helpful?

2. OT

   OpenTable Diner

   Louisville2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Antonio was amazing, pay him more money! Food was cheap incredible, experience was top notch, don’t change thing y’all…
   

   Is this helpful?

3. H

   Heather VIP

   New York City6 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The lump crab dip, steaks and bread pudding were fantastic! I loved the Haywire beverage too. I wasn’t a fan of the espresso martini (it just seemed to be missing something). The windows were open on a nice spring day which was awesome.
   

   Haywire - Uptown DallasResponded 3 days ago

   Howdy Heather! Thank you for the wonderful review! We’re so happy to hear that you enjoyed the lump crab dip, steaks, bread pudding, and the Haywire Old Fashioned. We’re also glad you were able to enjoy the nice spring day with the windows open. We truly appreciate your feedback on the espresso martini. It’s always helpful to hear how we can improve, and we’d love for you to try it again with a Baileys float for that extra touch next time. Thanks again for visiting, and we hope to see you back real soon! All the best, Haywire Uptown Team
   

   Is this helpful?

4. E

   Euel VIP

   Denver14 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious meal! Perfect prime rib, pork chop, and fish. Of course the Mac and cheese is delicious too. Our WY visitors were very impressed and raved about it the next day. Very cool Texas -not over the top- vibe. Patio is so awesome. The only drawback is that cocktails seem to be more expensive than other places. One glass of wine and one martini cost over $40. Other than that, you can’t go wrong here
   

   Haywire - Uptown DallasResponded 3 days ago

   Howdy Euel! Thank you so much for the kind words! We’re thrilled to hear that you and your guests enjoyed the prime rib, pork chop, fish, and, of course, the mac and cheese! We're also glad that the Texas vibe and patio helped make your experience memorable. We truly appreciate your feedback about the cocktails. We strive to use the freshest and finest ingredients, which can sometimes affect the pricing. For more value-driven options, we offer happy hour selections Monday through Friday from 2 to 6 PM. Thanks again for visiting, and we can’t wait to welcome you back! All the best, Haywire Uptown Team
   

   Is this helpful?

5. MF

   MonicaF

   Dallas6 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great food and service. One member of our party had a nut allergy so the waitress explained that there could be a slight delay in getting our food because they follow a specific protocol to ensure no cross contamination.
   

   Haywire - Uptown DallasResponded 5 days ago

   Howdy MonicaF! Thank you for your wonderful 5 star review! We’re so glad to hear you enjoyed the food and service. We take food allergies seriously, and we’re happy our team could explain the protocol to ensure safety for your party member. We appreciate your understanding and patience during the process. We hope to welcome you back real soon;) All the best, Haywire Uptown Team
   

   Is this helpful?

6. R

   Reshita

   Dallas3 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Haywire is one of my favorite spots to dine at! I've been for brunch plenty of times and for dinner a few times. This time, I wanted to bring some friends to try it out, and I'm glad I did. Everyone enjoyed their food and drinks, and we'll definitely be back.
   

   Haywire - Uptown DallasResponded 5 days ago

   Howdy Reshita! Thank you for your 5 star review and continued support!! We're honored to be one of your favorite spots, and we’re so glad your friends enjoyed their experience as well. We can’t wait to welcome you all back for another great meal and drinks soon! All the best, Haywire Uptown Team
   

   Is this helpful?

7. A

   Allie

   Dallas3 reviews

   2.0

   Dined on March 9, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   We had to sit next to someone WITH A DOG in the restaurant. Disgusting that they allow this.
   

   Haywire - Uptown DallasResponded 5 days ago

   Howdy Allie! Howdy Allie! Thank you for sharing your feedback. We want to assure you that we welcome all guests, including those with service animals, as required by law. We understand that this can sometimes be unexpected, and we appreciate your understanding as we strive to create a comfortable and inclusive environment for everyone. We’d be happy to accommodate your preference in the future. Please feel free to send us a direct message with the phone number associated with your OpenTable account, and we will add a note to ensure you’re not seated next to a service animal moving forward. Thank you again for your input, and we look forward to welcoming you back! All the best, Haywire Uptown Team
   

   Is this helpful?

8. J

   Jon

   Dallas1 review

   3.0

   Dined on March 9, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Sadly the food presentation far exceeded the taste. Biscuits in egg Benedict were hard as a rock. Bacon, while a nice thick piece, was so undercooked it was not edible. Service was dismal. Our waitress started leaving the table after taking my wife’s order before realizing that there were two having brunch. One checkin at the end of our meal. It was not a busy time, so no excuse.
   

   Haywire - Uptown DallasResponded 5 days ago

   Howdy Jon! We apologize for the biscuits and the service issues you experienced. We take food quality seriously and regret it wasn’t addressed during your visit. Unfortunately, the inattentiveness of the service led to this issue not being caught and corrected right away. We're working on improving our team's attentiveness and coaching them to check in with guests throughout their meal. Regarding the bacon, we use a thicker pork belly cut, which offers a rich flavor but doesn’t have the same crispy texture as traditional bacon. We understand this may not have been to your liking, and this could have been easily addressed with a timely check-in. We appreciate your feedback and hope you'll give us another chance to improve your experience. Thanks again, Haywire Uptown Team
   

   Is this helpful?

9. OT

   OpenTable Diner

   Dallas2 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Overall, everything was really nice. They overcooked my $60 ribeye which is difficult to do, but it was seasoned well and everything else was spot on.
   

   Haywire - Uptown DallasResponded 5 days ago

   Howdy! Thank you for your 5 star review and sharing your feedback. We’re disappointed to hear that your premium ribeye was overcooked, and we completely understand how that could be frustrating. We take great pride in our steaks and would love the opportunity to get it right for you. On your next visit, please let us know how you prefer your steak, and we’ll ensure it’s cooked to your liking. We appreciate your understanding and hope to welcome you back soon! All the best, Haywire Uptown Team
   

   Is this helpful?

10. S

    Shawna VIP

    Austin2 reviews

    5.0

    Dined on March 9, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was excellent as was the service. Love the ambiance. We will definitely be back.
    

    Haywire - Uptown DallasResponded on March 9, 2025

    Howdy Shawna! Thank you so much for your kind words! We're thrilled to hear that you enjoyed the food, service, and ambiance. Your support means a lot to us, and we can't wait to welcome you back soon. Looking forward to serving you again! All the best, Haywire Uptown Team
    

    Is this helpful?