Hearsay on The Strand - Galveston

Review summary

1. C

   Catherine

   Austin

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We received excellent service from the moment we arrived. At reception, we were told that a table was waiting for us upstairs. My brother has difficulty climbing stairs so they made a special effort to arrange for us to get a table down stairs. Our wait person was awesome as well!
   

   Hearsay on The Strand - GalvestonResponded 1 day ago

   Thank you for your kind review, Catherine! We’re so happy to hear that you and your brother felt well taken care of, and that our team made the extra effort to accommodate your needs. It's wonderful to know you enjoyed the service and had a memorable experience. We hope to welcome you back soon!
   

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2. G

   Gina

   Greater Boston

   4 reviews

   4.0

   4 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came to Hearsay on Christmas Eve. The restaurant is beautiful and decorated lovely for the holiday. Our server, Sierra was very attentive especially when addressing my garlic allergy. The food was delicious and the menu had a lot of great choices. Would definitely go back.
   

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3. J

   Julie

   Las Vegas

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   The service at Hearsay on the Strand was upsetting and awful. I walked in with my party of 4 and was ignored for twenty minutes before being acknowledged. Staff refused to make eye contact. After seating, no waitstaff approached our table for over 30 minutes. We got up and left.
   

   Hearsay on The Strand - GalvestonResponded 4 days ago

   Hi Julie, we're truly sorry to hear about your experience, and we apologize for the service you received. This is certainly not the standard we strive to uphold. We understand your frustration and appreciate you bringing this to our attention. Your feedback is valuable, and we will address this with our team to ensure this doesn’t happen again. We hope you'll consider giving us another chance in the future.
   

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4. l

   liz

   VIP

   Houston

   24 reviews

   5.0

   24 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server was Chris, really nice guy and checked on us to make sure we had everything we needed and on our satisfaction with our meal. It was our first visit and we will definitely go back again, great restaurant and service, the brunch was great and it’s a good place to go on the strand!
   

   Hearsay on The Strand - GalvestonResponded 4 days ago

   Thank you, Liz! We're so happy to hear that you had a great first visit with us and that Chris made your experience even better. We're thrilled you enjoyed the brunch, and we can’t wait to welcome you back soon! Thanks for choosing us!
   

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5. J

   James

   Houston

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I think this is one of the best restaurants for the value and service this was our third time to eat there Also Day is the server I would ask for and yes her name is DAY she is sweet and honest we have asked for her three years in a row, only got her twice but she is as good as the food We have had the gumbo , the steak , the pork chop , loved it all great drinks
   

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   Hearsay on The Strand - GalvestonResponded 4 days ago

   Thank you, James! We're thrilled to hear that you keep coming back and that Day has made your visits even more memorable. We truly appreciate your continued support and are so glad you've enjoyed the food and drinks each time. We look forward to welcoming you again soon!
   

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6. T

   Terri

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just a classy place to have a meal in the middle of the Strand! We met the GM- he's great, and now it's easy to understand why this restaurant is so good. We bring out of Towner's here frequently
   

   Hearsay on The Strand - GalvestonResponded 4 days ago

   Thank you, Terri! We're so glad you enjoy dining with us and that the experience stood out for you. It's great to hear that you had the chance to meet our GM, and we appreciate you bringing out-of-towners to experience what we offer. We look forward to welcoming you again soon!
   

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7. D

   Darlene

   Richmond

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Molly was our server and she was fabulous! We were celebrating my birthday and she made it extra special!
   

   Hearsay on The Strand - GalvestonResponded 4 days ago

   Thank you, Darlene! We're so glad to hear that Molly made your birthday celebration extra special. We appreciate you taking the time to share your experience and look forward to welcoming you again soon!
   

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8. V

   Valerie

   Las Vegas

   1 review

   5.0

   1 review

   Dined on December 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came here for a late night snack and was not disappointed. Our server was super sweet and accommodating.
   

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   Hearsay on The Strand - GalvestonResponded 1 day ago

   Thank you, Valerie! We're so glad you enjoyed your late-night snack and that our server made your visit special. We appreciate your kind words and hope to welcome you back again soon!
   

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9. S

   Sally

   VIP

   Houston

   29 reviews

   4.0

   29 reviews

   Dined on December 12, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Very tasty and service only suffered due to very busy night in Galveston
   

   Hearsay on The Strand - GalvestonResponded on December 13, 2024

   Hi Sally, Thank you for your kind review! We're so glad you enjoyed the food. We truly appreciate your understanding about the busy night, and we hope to provide an even smoother experience next time. Hope to see you again soon!
   

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10. K

    Kyle

    VIP

    Houston

    30 reviews

    5.0

    30 reviews

    Dined on December 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food is always good. And the service excellent despite the fact that is was Dickens on the Strand. The staff is well trained and eager to please
    

    Hearsay on The Strand - GalvestonResponded on December 9, 2024

    Hi Kyle, Thank you so much for your kind words! We're thrilled to hear you enjoyed the food and service, especially during such a busy time like Dickens on the Strand. Our team works hard to create a great experience, and it's wonderful to know it made a difference. We look forward to welcoming you back soon!
    

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