Hearth

Review summary

1. D

   Donald

   Houston

   17 reviews

   4.0

   17 reviews

   Dined on November 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a very nice dinner at Hearth. This was our first time there. Our waiter was great. We will be back soon. Since neither of us are pumpkin pie fans, we would have liked an alternative dessert offering, but we understand that due to the “bomb cyclone” causing power outages and closures throughout our area, options were limited everywhere. We were overall very pleased.
   

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2. s

   sholeh

   Seattle

   1 review

   1.0

   1 review

   Dined on November 28, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 2

   I always had a good experience at Hearth, but their Thanksgiving dinner was not edible. I ordered take out. The mash potato was watery, the stuffing was just soaked bread, and the cranberry sauce was a runny sour pink! The turkey was OK not good. Most expensive disgusting food. I cannot go to this restaurant for a long time.
   

   HearthResponded on November 29, 2024

   Hi Sholeh, I'm really sorry to hear about your disappointing experience with Hearth's Thanksgiving dinner. It sounds like the meal fell short in several ways, which must have been frustrating, especially given your previous positive experiences there and the importance of the holiday. We have reached out to you privately to connect about your experience. Thank you for taking the time to share your feedback so we can connect with our teams and continue to improve as we move forward. Best, Courtney Smith Food & Beverage Manager
   

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3. k

   kevin

   VIP

   Seattle

   4 reviews

   4.0

   4 reviews

   Dined on November 23, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was excellent especially the seafood chowder! Service was a bit slow but not too bad. Atmosphere was good but not super.
   

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4. OT

   OpenTable Diner

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Really appreciated that they acknowledged my friends birthday, which they knew we were celebrating. They brought us a complementary dessert.
   

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5. a

   adeline

   VIP

   Seattle

   51 reviews

   3.0

   51 reviews

   Dined on November 9, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   A friend and I often visit the Hearth for the Happy Hour and great service. We were disappointed by the inconsistency with the food. The burger was not what we expected and the fries had too much rosemary seasoning.
   

   HearthResponded on November 10, 2024

   Thanks for visiting us, Adeline! We're glad to hear that you often visit Hearth for our Happy Hour and great service. We're sorry to hear that our food did not meet your expectations. We always aim to deliver a great experience, and we regret that we fell short this time. Your feedback regarding the burger and the fries is duly noted and will be shared with our culinary team. We hope to have the opportunity to impress you with our food on your next visit. Courtney Smith Food & Beverage Manager
   

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6. R

   Ron

   Seattle

   5 reviews

   4.0

   5 reviews

   Dined on November 3, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Looked for a nice place for brunch that was not too crowded, like George's often is. Always enjoyed the Heathman back in Chef Brian days, so tried again. Had to wait too long to be seated in a basically empty room, but that was the worst of it. Service was then great, food excellent, and we enjoyed fully. Had the NW scramble and it was terrific. Wife had Benedict, also good. Heavy on potatoes which were really good, but we have an air fryer at home so this is just an added bonus!
   

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7. n

   nancy

   Phoenix

   6 reviews

   5.0

   6 reviews

   Dined on September 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was lunch and it was pretty quiet in there not very crowded. Service was excellent. Food was fantastic ambience also great and I’m sure when there’s more people in there it is more hopping overall a great experience and will be returning.
   

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8. B

   Brandon

   VIP

   Seattle

   3 reviews

   3.0

   3 reviews

   Dined on September 15, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service is slow. Food is OK. Free valet parking if dining at the restaurant.
   

   HearthResponded on September 23, 2024

   Dear Brandon: We appreciate you dining with us and for taking the time to leave a review. We apologize that the service time was longer than expected and that the dishes were not to your liking. We will certainly take all of this into account as we look to improve. Sincerely, The Hearth Team
   

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9. A

   Ami

   Seattle

   4 reviews

   5.0

   4 reviews

   Dined on August 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing. Huge portions. Our servers, Peyton and Shelley were sweet, attentive, and team oriented. Will visit again!
   

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10. r

    robert

    Seattle

    4 reviews

    2.0

    4 reviews

    Dined on August 28, 2024

    1. Overall 2
    2. Food 4
    3. Service 4
    4. Ambience 3

    Understaffed! Our waiter—the only one in the restaurant—was wonderful expediting our meal so we could make a play.
    

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