Heavenly - Waikiki

Heavenly - Waikiki reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. T

   Tatiana

   Seattle5 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   This is a cozy and beautifully decorated spot with a warm ambiance. It was busy during our visit at 10AM, though not overcrowded. While we were seated just a few minutes after our reservation time, it did take a little while—around 5 to 10 minutes—before someone came by to take our drink order. The food was delicious and thoughtfully presented. However, we did encounter a few hiccups with service. For instance, silverware wasn’t provided initially, and we had to wait a bit before we were able to flag someone down to assist us. Though the staff member seemed a bit flustered at first, she quickly apologized and helped us out. We also had trouble locating basic condiments like salt and pepper, which we eventually found ourselves. Overall, while the service felt a bit overwhelmed and disconnected, everyone remained courteous. It’s possible the team was dealing with a challenging shift. We’d be open to returning, hopefully at a quieter time, to enjoy the atmosphere and food under smoother circumstances.
   

   Heavenly - WaikikiResponded 1 day ago

   Thank you for visiting us. However, we sincerely apologize that we were unable to fully meet your expectations. We take your feedback seriously and will work to improve. Thank you for sharing your valuable input.
   

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2. C

   C VIP

   New York City7 reviews

   5.0

   Dined on April 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food is always fresh and amazing and the staff is wonderful. We always come back here when we are visiting Honolulunfrom the east coast!
   

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   Heavenly - WaikikiResponded on April 10, 2025

   Thank you so much for your visit and kind words! We are thrilled to hear that you enjoyed our service and menu. We will continue to do our best to make our guests happy! ALOHA :)
   

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3. H

   Hunter VIP

   Chicago2 reviews

   5.0

   Dined on April 3, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Solid experience. Pretty good lunch food. Good açaí.
   

   Heavenly - WaikikiResponded on April 10, 2025

   Thank you so much for your visit and your kind feedback! We are truly delighted to hear that you enjoyed our food. It would be our pleasure to welcome you again in the near future. Mahalo nui loa!
   

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4. K

   Kunihiro

   Hawaii1 review

   1.0

   Dined on April 2, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Steak was out of order at 6 PM. And waters didn't care so much. We had to wait our table to be cleard.
   

   Heavenly - WaikikiResponded on April 10, 2025

   Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced during your visit. It is truly disappointing to hear about the issues with the unavailable steak, inattentiveness of the staff, and the delayed table clearing. We take your feedback seriously and will address these matters immediately to ensure a better experience for all our guests. Thank you for your patience and understanding.
   

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5. V

   Victor

   Hawaii1 review

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The Loco Moco and French toast are good. They generously refill your drinks. Book on open table because sometimes the wait can be long.
   

   Heavenly - WaikikiResponded on March 27, 2025

   Thank you very much for visiting us! We are truly delighted to hear that you enjoyed our food. We sincerely look forward to welcoming you again in the future. MAHALO!
   

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6. L

   Laurence VIP

   Vancouver18 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome service & very fresh ingredients thanks for an amazing dinner!
   

   Heavenly - WaikikiResponded 7 days ago

   Thank you so much for the kind words. So happy to hear that you enjoyed your dinner with us. Hope to see you soon! Mahalo!
   

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7. OT

   OpenTable Diner

   Greece3 reviews

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A casual and relaxing dining experience in the middle of Waikiki. Great ambiance, very friendly staff and scrumptious food.
   

   Heavenly - WaikikiResponded on March 13, 2025

   Thank you very much for visiting us! We are truly delighted to hear that you enjoyed our food and service. It would be an honor to welcome you back again in the future. ALOHA!
   

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8. OT

   OpenTable Diner

   Hawaii4 reviews

   2.0

   Dined on March 2, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Open tableから予約して、入店時にスタッフにオープンテーブルから予約しました(名前)です。と伝えたのにも関わらはず、チェックインされつまなかったのか、オープンテーブルよりちゃんと予約通り来店したのかの確認メッセージが来たのが、店に対して不信感でしかない。 サービスもホールには2人店員いたけど、バタバタして慣れてない感じがした。
   

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   Heavenly - WaikikiResponded on March 13, 2025

   Thank you for sharing your feedback. I sincerely apologize for the issue with your OpenTable reservation not being properly checked in. We will review our procedures to ensure this does not happen again. I’m also sorry that our service felt disorganized during your visit. Your comments are valuable, and we will use them to improve our team’s efficiency and professionalism. We appreciate your visit and hope to provide you with a better experience in the future. If there’s anything more you’d like to share, please feel free to reach out.
   

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9. P

   Peggy VIP

   Vancouver12 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Been coming here for 10 years and we come every time we’re on the island, love it!
   

   Heavenly - WaikikiResponded on March 8, 2025

   Thank you very much for your visit! We are truly delighted to hear that you enjoyed the HEAVENLY experience. We look forward to welcoming you again soon! Mahalo!
   

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10. OT

    OpenTable Diner

    Seattle2 reviews

    5.0

    Dined on February 26, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We found Heavenly on our first day and loved it so much we came back everyday for breakfast! We tried everything on the menu and loved it all! The mixed berry açaí bowl was our groups favorite!
    

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    Heavenly - WaikikiResponded on March 8, 2025

    Thank you so much for your visit and your kind feedback! We are truly delighted to hear that you enjoyed our food. It would be our pleasure to welcome you again in the near future. Mahalo nui loa!
    

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