Heirloom Haul - Frisco

Review summary

1. C

   Christina

   Los Angeles

   5 reviews

   3.0

   5 reviews

   Dined on November 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   The food was OK. I had the chicken salad wrap and the lavender 75 cocktail. Place is cute. Our server was not the best. I’m not sure if they are understaffed. I most likely will not return to this restaurant. 
   

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2. K

   Karen

   Dallas

   6 reviews

   5.0

   6 reviews

   Dined on November 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The woman and girls met up at Heirloom Haul for afternoon tea and we had so much fun. We were able to teach 4 little girls something new. They had a great experience. The pearls and gloves were a big hit. We were a party of 9 and our server did a really great job. Thank you Heirloom Haul!!!
   

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3. M

   Monica

   Dallas

   1 review

   5.0

   1 review

   Dined on October 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, beautiful atmosphere! My group of friends had a great time.
   

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4. g

   grace

   Dallas

   10 reviews

   vip
   5.0

   10 reviews

   Dined on October 14, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Very nice experience. Avocado toast was a small portion but other meals were a good size.
   

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5. m

   michelle

   Seattle

   3 reviews

   vip
   3.0

   3 reviews

   Dined on October 14, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Celebrated my daughter’s 16th bday and honestly expected better service and more celebration. No happy bday song or anything. Pretty disappointed
   

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6. J

   Jessica

   Dallas

   1 review

   5.0

   1 review

   Dined on October 13, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We hosted a small baby sprinkle here. They were very accommodating to our party of 8 a did a fantastic job
   

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7. H

   Hailey

   Seattle

   1 review

   5.0

   1 review

   Dined on October 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved Heirloom Haul! My sister and I were looking for a cute place to have tea and dress up - this place was within budget, has a great store attached, and the charcutterie board was great! Good tea, good vibes, super sweet server (I wish I would have gotten his name but he was awesome!) - We plan to come back once a month for a sister date! Love this place!
   

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8. J

   Jennifer

   Dallas

   10 reviews

   vip
   3.0

   10 reviews

   Dined on October 5, 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   Food came out at all different times, quality was mediocre, and orders were not accurate.
   

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9. C

   Casey

   Dallas

   1 review

   3.0

   1 review

   Dined on August 31, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 2

   Service was disappointing, especially when there was so many staff standing around. They very much acted like we were an inconvenience.
   

   Heirloom Haul - FriscoResponded on September 10, 2024

   Hi Casey, we are saddened to hear that you had a negative experience. We try our very best to ensure that each of our customers is treated to a unique and inspiring encounter, but we also recognize that there is always room to improve. We have taken your feedback seriously and will reach out to our store teams to ensure this is not a repeat experience.
   

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10. J

    Jocelyn

    Dallas

    3 reviews

    5.0

    3 reviews

    Dined on August 27, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Such a lovely spot for a quick girls lunch ! Love the atmosphere and it is super cute
    

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    Heirloom Haul - FriscoResponded on September 10, 2024

    Hey there Jocelyn! It’s wonderful to hear that you had an amazing experience at Heirloom Hall, and we wanted to take a moment to thank you for your kind review! We try our very best to make every visit feel unique and inspiring, and your feedback lets us know we are achieving that goal. We hope to see you again in the future, and if you have any photos to share, please feel free to tag us on social media. We would love to serve you again!
    

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