Heirloom Haul - Frisco

Heirloom Haul - Frisco reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. G

   Geri VIP

   Dallas26 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Nice place for high tea. Our server was super attentive and had provided good service.
   

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2. M

   Megan VIP

   Dallas2 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Service was awful. Our waitress had to be told by the manager that we were seated and ready to be greeted. She then took over 10 minutes to return for our order. Someone else came to our table and was far more helpful. Once the waitress took our order, we did quickly receive the food, which was good. But the value is not there for the price. The two times the waitress stopped by she apologized every time (I guess acknowledging she kept disappearing for forever - even though there were only seven tables in use in the restaurant, covered by multiple servers - so they were not busy). Additionally, they refused cash and had no posted signs that I noticed.
   

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3. R

   Rhonda VIP

   Houston48 reviews

   5.0

   Dined on May 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a Super cute lunch spot. Great food and shopping.
   

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4. A

   Angie

   El Paso1 review

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   I have been to this restaurant three times now. The first time was with my daughter and niece. They Loved it. The second time with friends after an event at the Star. Both times were very good food and experience. This last time was my choice for my Mother’s Day with my children and husband. Good was great. We had an online reservation for the patio. It was late afternoon and the lunch rush seemed to be dying down. It took a while for someone to acknowledge us from the host stand. Then after we were sat and brought water I honestly believe they forgot about us on the patio. I had to go inside after waiting to ask for someone to take our order. The waitress said there was some confusion on who was going to be our server. I wish we would have had a slightly better serving experience but overall everything else was good. It was a beautiful day to sit on the patio as well.
   

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5. N

   Nicole

   Seattle31 reviews

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 1

   I’m sure they have some nice food options and probably even better seating arrangements but we were sat next to some dressing rooms where I watched ladies try on clothes for the duration of my Mother’s Day experience. We ordered the celebration full tea service and the one thing it didn’t come with was Tea. When they said they were out of three of the six flavors available.. They brought us tea packets that I had at home. We were not given sugars or honey or even a spoon to stir with. What an absolute racket to say that this was a full Tea experience. This was the furthest thing from it. The service was absolutely atrocious. The atmosphere was tragic, and I will not be returning to this location again.
   

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6. L

   Lisa

   Dallas3 reviews

   4.0

   Dined on April 27, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 2

   The food was great and service pretty good. I was not expecting this place was attached to a clothing store though. It was pretty loud inside and not the quiet tea time experience I had expected.
   

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7. J

   Jan VIP

   San Francisco Bay Area9 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love this place! It’s so cute, comfortable and uniquely special. I loved having Easter lunch here with my daughter and grandson.
   

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8. J

   Jana

   Dallas1 review

   5.0

   Dined on April 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and vibe! Love the shop as well. So cute!
   

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9. P

   Pam

   Dallas5 reviews

   5.0

   Dined on April 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a cute concept with the boutique and restaurant together. I found a really cute top to buy and my salad was wonderful. The flavored tea was also great. Will definitely go back.
   

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10. T

    Tori

    Dallas4 reviews

    1.0

    Dined on March 29, 2025

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 3

    Would not recommend for a tea experience. The bites included were more suited for the taste buds of a small child. Lacking flavor and messily strewn on the platter, sweets melting before they arrived to us. $50 per person, it is worth it to spend the extra $25 and go to a tea room with standards.
    

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