High Note Sky Bar

Review summary

1. E

   Elizabeth

   Las Vegas

   3 reviews

   2.0

   3 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   As a frequent traveler, I found this place a disappointment in terms of experience and service. We made reservations 3 months in advance, looking for a place to celebrate our anniversary while we were in Hungary. We arrived and were greeted by a hostess downstairs. We were led to an elevator to the seventh floor, where a second hostess "greeted" us - it is in parentheses because she looked primarily annoyed and treated us like we were bothering her flirting with a waiter. She took us to our seats, where she asked us if we wanted something to drink. We asked for waters and let her know we'd then order from their menu. She just disappeared after that, and we never got our waters. Our waitress came by a few minutes later, and was fairly polite while taking our orders. She also took our drink menus though and, and never offered the food menu. We were perplexed, especially since we had come for dinner. She also disappeared after this. The busboy was the only one that actually was helpful and provided service. He took our empty glasses, offered to bring another beverage, and served us later. We never were allowed to order food, and our waitress never came back to our table. Really, just an absolute disappointment. The ambience and view are nice enough, but for the price, you can find dozens of other locations nearby with much better service.
   

   High Note Sky BarResponded 2 days ago

   Dear Elizabeth Thank you for visiting us as well as leaving a review, even though it was not everlasting. A comment like yours makes an internal investigation mandatory, and I have talked to my colleagues and overviewed the camera footage. As per what I saw and what my colleagues told me, let me share my results. Upon arrival upstairs, my hostess colleague and the actual Manager of the evening knew about your arrival, greeted you, and, waited for you with a menu in hand, escorted you to your table. After a little while your waitress took your order from the menu, which included the dishes as well, but as per her, there was no intention from your side for dinner. We are sorry for any inconvenience caused and hope to welcome you again. Kind Regards Csaba Palfi Assistant Director of F&B
   

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2. A

   András

   Hungary

   1 review

   2.0

   1 review

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   High note sky bar let 2 a little illuminated guests wearing bsthrobes sit at the bar for cca 20 minutes, served them their drinks. It was disappointing for a Saturday night out at such a prestigious place. 1 meter from our table. Also their beef tatare tasted weird.
   

   High Note Sky BarResponded 2 days ago

   Dear András Thank you for your visit at High Note Sky Bar, and I apologize for the behavior of the other 2 guests, who indeed were two ( lightly illuminated) guests of the Hotel, unfortunately, they took advantage of this, and entered the Bar in bathrobes, and had some drinks at the Bar. During their stay, we had several problems with them, just like on the mentioned evening when they ignored the High Note Sky Bar dress code. We are sorry for any possible inconvenience again! Thank you for understanding Kind Regards Csaba Palfi Assistant Director of F&B
   

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3. A

   Amit

   Hungary

   1 review

   1.0

   1 review

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   It was horrible, disappointing. 8 euro for water it is insane
   

   High Note Sky BarResponded 5 days ago

   Dear Amit Thank you for visiting us! High Note Sky Bar is on top of the 5-star Aria Hotel. Given the unique location and the drinks and dishes made out of quality ingredients, our prices align with similar 5-star establishments. Our Menu is available on several social media sites, and upon arrival, our colleagues present it to you, where you can check our prices, we do not have any hidden information as regards the prices. Thank you again for visiting. Kind Regards Csaba Palfi Assistant Director of F&B
   

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4. W

   Wayne

   Hertfordshire

   1 review

   5.0

   1 review

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our visit was just for drinks. Staff really welcoming and attentive during our visit. Stunning views and lovely cocktails.
   

   High Note Sky BarResponded 3 days ago

   Dear Wayne, Thank you for taking time to share your experience on OpenTable! It is always a great pleasure to know that our guests are satisfied with the work we do. Your feedback will be highly appreciated by the team. We hope to see you again! Kind regards, High Note Skybar Team
   

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5. H

   Heather

   Hampshire

   2 reviews

   4.0

   2 reviews

   Dined on November 27, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Lovely atmosphere with beautiful views. Gorgeous food and cocktails. Only complaint would be the constant in and out of the doors and people not closing the doors made the inside very cold! It is expensive but it is a beautiful place to have a drink.
   

   High Note Sky BarResponded 5 days ago

   Dear Heather Thank you very much for your visit and kind words. We are in the fortunate position that we can use the High Note Sky Bar almost at full capacity even in winter. However, we know that there are more and less popular tables, depending on the demand. We also want to please our guests who, despite the inclement weather, want to go out to the terrace for a nice picture, which has 1 option on both sides... behind the last table! Indeed who sit there may feel uncomfortable, however, if one of our guests indicates this to us and we have the free capacity, we will fulfill the transfer request as soon as possible. Thank you Csaba Palfi Assistant Director of F&B
   

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6. L

   Lowri

   Hungary

   1 review

   5.0

   1 review

   Dined on November 26, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Just went for cocktails at the sky bar and was a lovely experience. Beautiful views and great service.
   

   High Note Sky BarResponded 3 days ago

   Dear Lowri, It is always heartwarming to read such a nice comment like yours. We are truly happy that you have enjoyed your time with us. Hope to welcome you again. Kind regards, High Note Skybar Team
   

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7. G

   Georgia may

   Hungary

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Loved it, was my Father’s birthday and they made him feel very special. We went down to the reception area were we were magically entertained by the pianist which actually made our afternoon. Ambiance and service and juice made it so beautiful. Would definitely recommend, one of my highlights of my stay in Budapest xx
   

   High Note Sky BarResponded on November 26, 2024

   Dear Georgia, We are beyond thrilled to read such a wonderful review of your recent visit. Thank you for your kind words and for highlighting the ambiance and the service of our staff. We look forward to welcoming you back to our beloved skybar. Best Regards, High Note Skybar Team
   

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8. P

   Paul

   Kent

   2 reviews

   2.0

   2 reviews

   Dined on November 22, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 1

   Views looked great bar area was very nice but we were shown a table right opposite the bar which was very crowded ok if you just wanted a drink but unsuitable for dining we asked to be moved but the staff said they were too busy and offered a table downstairs which we declined and left never got to sample the food
   

   High Note Sky BarResponded on November 24, 2024

   Dear Paul Thank you for your visit sorry to read that we were unable to fully meet your expectations, about your dinner and found the bar too crowded. Looking back at your reservation, there was no comment/request or message about your intention to have dinner, so my colleagues chose the table according. After an internal investigation and checking the camera footage, I believe that my colleagues did their best, by making a table for 4 people on the Bar side for you, but you did not accept it, as did the option of our restaurant downstairs. On the day of your visit, even though the a large number of reservations, my colleagues did their best to provide the best possible service, when we served 250+ guests, despite the inclement weather. Kind Regards Csaba Palfi Assistant Director of F&B
   

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9. C

   Carlos

   Tasmania

   1 review

   2.0

   1 review

   Dined on November 18, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 5

   The bar is charming and has a good atmosphere, but I think it is a bit excessive to pay more than €120 for a couple of cheese croquettes and some duck with mashed potatoes. Without wine, we only had a couple of beers and a glass of local prosecco. I think they are taking advantage of tourists.
   

   High Note Sky BarResponded on November 20, 2024

   Dear Carlos Thank you for visiting us and speaking highly of High Note Sky Bar. However, I am sorry to read your opinion about our prices and that you feel we are taking advantage of tourists. High Note Sky Bar is a special place, in a special location, and we offer a selection of food and drinks made from quality ingredients, served by excellent staff! We emphasize providing a memorable experience for our guests with both food and drinks. Considering the positives mentioned above and the fact that we are a 5-star hotel, we believe that our prices are in line with similar 5-star establishments. However, we know that we cannot please everyone, but if someone does not like something, feels bad, or finds us expensive, we respect that. Kind Regards Csaba Pálfi Assistant Director of F&B
   

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10. OT

    OpenTable Diner

    London

    10 reviews

    vip
    5.0

    10 reviews

    Dined on November 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Really really happy I booked here, food was exceptional
    

    High Note Sky BarResponded on November 23, 2024

    Dear Guest, thank you for sharing your kind review with us. Your nice words about our food are well appreciated, and I have already forwarded them to the team. We hope to welcome you again soon! Kind regards, High Note Skybar Team
    

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