High Plains Steakhouse

Review summary

1. J

   Julie

   New Orleans

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Thanksgiving meal was great! Lots of food, excellent service, good price! We hope they do it again next year!
   

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2. S

   Shirl

   Jackson Hole

   1 review

   5.0

   1 review

   Dined on November 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   High Plains Steakhouse was delicious. We had the Members Wednesday night Ribeye....Everything was perfect no complaints, great service. We will definitely go again.
   

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3. J

   Jason

   Jackson Hole

   1 review

   5.0

   1 review

   Dined on October 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The food was excellent. The service was better than average for a Cheyenne restaurant. The ambiance left something to be desired as the restaurant is open to the Casino floor, and subject to the noise from the gaming machines. It was difficult to hold a conversation during dinner because of this. I personally would prefer that the restaurant be separated from the casino. That being said, we thoroughly enjoyed our meal, and will return again.
   

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4. V

   Victor

   Phoenix

   1 review

   5.0

   1 review

   Dined on August 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was great, service was good. The only shame is that this nice restaurant is located inside of a Casino. They should have put up a wall to separate the Casino from the Restaurant and it would be much more attractive for a fine dining restaurant.
   

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5. D

   Donna

   Atlanta Metro

   3 reviews

   3.0

   3 reviews

   Dined on August 27, 2024

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 1

   The food was good, but not excellent and overpriced in my opinion. The server was great. The ambiance for a supposed upscale restaurant is totally lacking . Pretty tables set practically right in the middle of the casino. If many more players had been there the noise would have been bad.
   

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6. H

   Holly

   Jackson Hole

   1 review

   3.0

   1 review

   Dined on August 18, 2024

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   Food was really good! Service was the worst I think I have ever had.
   

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7. LT

   LauryT

   Seattle

   19 reviews

   vip
   2.0

   19 reviews

   Dined on July 27, 2024

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 3

   Food is great, unfortunately service is too slow - we waited 45 minutes from the time we ordered to get our salads, 75 minutes to get our dinners, and when meals finally came out they were cold. Asked for basic things like knives and ketchup, and were told (after we were done eating) that they were on the way. Rolls came out as they were clearing our plates of cold food - what are we supposed to do with dinner rolls after we eat? I think our server was new and just needs training, but there are definitely process issues. We asked the host and several others servers for small things like drink refills, and the only response was "I'll tell your server". The food is good - the staff needs training and there needs to be a manager onsite to support the team while they're learning!
   

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8. AF

   AngelofromtheFort

   Denver

   21 reviews

   3.0

   21 reviews

   Dined on July 19, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Steaks were over cooked so mine was comped. Pork chop was also way overdone. Appetizers were amazing. Spinach artichoke and jumbo shrimp Drinks were terrible. Cocktails are not that difficult but they are only 3 weeks in so we will give them a pass. Desserts were ok but lack depth of flavor. Blueberry bread cake and some chocolate dish. Service was good. Tasha was very nice and very knowledgeable. She's a good hire for sure and takes responsibility for the shortcomings with the kitchen. New menu coming out 7-19 and I posted it here too. We will try again once the dust settles
   

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9. OT

   OpenTable Diner

   Phoenix

   3 reviews

   vip
   2.0

   3 reviews

   Dined on July 4, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Waited 30 minutes for our drinks. Drinks order was lost. Server was very polite & nice but was pulled in too many directions. Artichoke dip was ok but only served with 5 or 6 tiny pieces of soft bread….half the dip was left. Food just wasn’t good. Absolutely not worth the money. Redo the menu & start over. We won’t come back to eat.
   

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10. OT

    OpenTable Diner

    Denver

    1 review

    2.0

    1 review

    Dined on July 3, 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2

    We were super excited about a new restaurant in Cheyenne that was not fast food but were disappointed very quickly. I don't want to get into specifics about any one thing but it needs some work in all areas. I think it has potential but they need to mimic restaurants and quality in Fort Collins and Denver vs the standards in Cheyenne. The one bright spot was the cocktails were delicious.
    

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