High Rail

Review summary

1. A

   Ashley

   Caribbean

   8 reviews

   5.0

   8 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time visiting and we were super impressed! The ambience is nice, staff were all great, excellent location and the food and drinks were great! The views were also nice! Can’t wait to visit again soon!
   

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   High RailResponded 4 days ago

   Dear Ashley, It is wonderful to hear that your experience was so nice that you would dine with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our customers satisfied. Thank you for your patronage, and please come back soon. Best, Jeremy Powers Food & Beverage Manager
   

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2. A

   Alya

   Raleigh

   5 reviews

   5.0

   5 reviews

   Dined on January 11, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The view at night!!!! The aesthetic is fabulous. We enjoyed the new spot and will be back. Highly recommend!!
   

   High RailResponded on January 13, 2025

   Dear Alya, Receiving your five-star review means we have achieved our goal of providing an amazing dining experience. We are thrilled that you enjoyed your time with us and hope to have the opportunity to serve you again soon. Best, Jeremy Powers Food & Beverage Manager
   

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3. J

   Javier

   Miami

   1 review

   5.0

   1 review

   Dined on January 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had high expectations based on reviews but they over exceeded them. Drinks were great, ordered multiple sharables and they were amazing! Highly recommend!! 10 out of 10!
   

   High RailResponded on January 6, 2025

   Dear Javier, It is wonderful to hear that your experience was so nice that you would dine with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our customers satisfied. Thank you for your patronage, and please come back soon. Best, Jeremy Powers Food & Beverage Manager
   

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4. A

   Anne

   VIP

   Tampa

   1 review

   5.0

   1 review

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were there for NYE party! Exceptional venue & food with superior service! We’ll be back in 2025 for dinner!
   

   High RailResponded on January 4, 2025

   Dear Anne, Receiving your five-star review means we have achieved our goal of providing an amazing dining experience. We are thrilled that you enjoyed your time with us and eagerly await your next visit! Best, Jeremy Powers Food & Beverage Manager
   

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5. S

   Sway

   Raleigh

   1 review

   1.0

   1 review

   Dined on December 31, 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 4

   Food was very unseasoned, drinks were very lackluster, was originally sat in the back but walked up to an extremely dirty table even though it was very slow that night so I don’t understand why it wasn’t adequately cleaned in preparation for the next guest. Then the booth I was moved to was also dirty.
   

   High RailResponded on January 4, 2025

   Dear Sway, I genuinely regret that your dining experience with us was not enjoyable. It's important to us that every guest leaves satisfied, so I apologize for not meeting your expectations. We sincerely hope for the opportunity to provide you with a better experience in the future. Thank you for choosing to dine with us. Sincerely, Jeremy Powers Food & Beverage Manager
   

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6. A

   Arlette

   VIP

   Las Vegas

   1 review

   5.0

   1 review

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding Restaurant – A Perfect Blend of Ambiance, Food, and Service! From the stunning ambiance to the exceptional food (small plate) and service, this restaurant exceeded all expectations! Our waitress, Sequoia, was absolutely wonderful—attentive and personable. Steven did a fantastic job explaining the vision behind the restaurant, which has only been open for six weeks. Every single dish we tried was outstanding—truly a culinary delight! I’m already planning my next visit, this time with my girlfriends. With its beautiful views, this place is destined to be the spot to enjoy in the Spring and Summer. A solid 5 out of 5 for me—highly recommend!
   

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   High RailResponded on December 28, 2024

   Dear Arlette, This is great news! We are very glad you were pleased with our service, ambiance, food, and drinks. Thank you for choosing us and leaving your words of encouragement. Until next time! Best, Jeremy Powers Food & Beverage Manager
   

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7. C

   Carol

   Raleigh

   12 reviews

   5.0

   12 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome new bar! Very upscale.wonderful views of Raleigh skykine
   

   High RailResponded on December 25, 2024

   Dear Carol, I'm very happy to hear you enjoyed your time with us and our incredible views. Thank you for your kind words. Our staff prioritizes pleasant service for every patron. We would love to serve you again soon! Best, Jeremy Powers Food & Beverage Manager
   

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8. B

   Brandon

   VIP

   Raleigh

   2 reviews

   4.0

   2 reviews

   Dined on December 18, 2024

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 5

   The restaurant's ambiance is captivating, evoking the charm and mystery of a classic New York speakeasy. The shrimp tacos stood out, with generously sized shrimp that exceeded expectations. While the service from our waiter left something to be desired, Steven went above and beyond to ensure the experience remained delightful. A memorable spot worth revisiting!
   

   High RailResponded on December 21, 2024

   Dear Brandon, We love hearing patrons say that they would join us again! Thank you for your feedback and for giving us some areas of improvement. We strive to be the best restaurant in the area, and our customers help us achieve that goal by sharing their thoughts about our establishment. Please find a reason to visit again soon. Best, Jeremy Powers Food & Beverage Manager
   

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9. M

   Marlo

   Raleigh

   1 review

   3.0

   1 review

   Dined on December 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Overall the restaurant is pretty and has a great view. The food was okay a little bland and it came out like warm. Drinks took a long time and our waitress was okay.
   

   High RailResponded on December 24, 2024

   Dear Marlo, Thank you for your visit. We appreciate all your feedback, including recommendations for improvement, as it helps us to serve our customers better. We hope to welcome you back for a 5-star experience. Sincerely, Jeremy Powers Food & Beverage Manager
   

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10. T

    Taylor

    Columbus

    1 review

    5.0

    1 review

    Dined on December 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Everything was great! The food is soooo good the onion rings the fried the PASTA ! The drinks were superb too! Definitely coming back again!
    

    High RailResponded on December 15, 2024

    Dear Taylor, It is wonderful to hear that your experience was so nice that you would dine with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our customers satisfied. Thank you for your patronage, and please come back soon. Best, Jeremy Powers Food & Beverage Manager
    

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