Hochi Mama Richmond

Review summary

1. D

   David

   Melbourne

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A great experience all around. Will be going back.
   

   Hochi Mama RichmondResponded 1 day ago

   Thanks for the great feedback David! We're so glad to hear you had an amazing experience. We can't wait to welcome you back for round two!
   

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2. L

   Lucy

   Victoria

   7 reviews

   5.0

   7 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Not our first rodeo eating here. As always the food and drink are delicious.
   

   Hochi Mama RichmondResponded 1 day ago

   Lucy thanks for coming back for round two (or three, or four!) – we're so glad to hear the food and drinks hit the mark again! Can't wait to have you back for another delicious adventure!
   

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3. S

   Sally

   Melbourne

   1 review

   2.0

   1 review

   Dined 6 days ago

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 1

   Table outside in blaring hot sun. No umbrellas at all. Spent over $300 stayed for 1.5 hours and told to move on. Next sitting …. Just as Sun was subsiding. So we went across the road where we were welcomed warmly for cocktails.
   

   Hochi Mama RichmondResponded 1 day ago

   Thank you for taking the time to speak with me today, Sally. I appreciate your feedback and concerns. I’ll be sure to pass this on to the venue team so we can review our outdoor seating arrangements. You now have my direct contact number, so please feel free to reach out whenever you'd like to book, and I’ll be happy to assist.
   

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4. L

   Libby

   Melbourne

   5 reviews

   5.0

   5 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Caring & interested & attentive staff Delicious food with outstanding flavours High standard maintained over several years.
   

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5. S

   Sweta

   Victoria

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food with exceptional service! Our server was extremely attentive to our dietary requirements and very friendly in terms of approach. We tried several items from the small and big plates for our table of 6 and everything we ordered was tasty! Favs were chicken bao, kingfish sashimi and the prawns on bettle leaves were an absolute highlight! Pad thai and crunchy eggplant in mains rocked! Super dinning experience overall highly recommended.
   

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6. K

   Kristi

   Melbourne

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Felt rushed with limited dining time on busy night
   

   Hochi Mama RichmondResponded 1 day ago

   Thank you for sharing your thoughts Kristi. We appreciate your feedback and understand that feeling rushed can affect your experience. We will review our approach on busy nights to ensure a more enjoyable and relaxed atmosphere. We hope to have the opportunity to welcome you back soon!
   

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7. P

   Paul

   Hawaii

   1 review

   vip
   4.0

   1 review

   Dined on November 30, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food and service but the food came out too quickly. It felt like they wanted to move us on
   

   Hochi Mama RichmondResponded 7 days ago

   Thank you for sharing your feedback Paul! We're pleased to hear you enjoyed the food and service. We appreciate your comments about the pacing and will review this with our team to ensure the dining experience feels relaxed and comfortable. We look forward to welcoming you back for an even better visit!
   

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8. K

   Kazi

   Melbourne

   1 review

   1.0

   1 review

   Dined on November 28, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   Unfortunately our experience at the Richmond location was not good. We had asked that we will be coming with a pram and if it was baby friendly. We were told yes however when we tried to change our baby the baby room had no table to even change the baby, it was a storage room/unisex toilet. We had to then use a toilet paper carton box on the toilet floor to change our baby. This was not ideal/hygeinic at all.
   

   Hochi Mama RichmondResponded 6 days ago

   Thank you for taking the time to speak with me over the phone today Kazi. I appreciate your feedback and have shared it with our venue team. Your input is important to us, and we will work to address the concerns you raised. You now have my direct contact number, so please don’t hesitate to reach out if you’d like to make a reservation at any of our venues.
   

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9. A

   Andres

   Melbourne

   1 review

   5.0

   1 review

   Dined on November 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hochi Mama in Richmond is a must-visit! The food is delicious, the service is outstanding, the ambience is vibrant, and the prices are very reasonable. I can’t wait to go back!
   

   Hochi Mama RichmondResponded on November 24, 2024

   Andres thank you for such a glowing review! We are so pleased to hear that you found the food to be delicious and the service outstanding. We are all about good food and good vibes and can't wait to see you again!
   

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10. J

    Jil

    Melbourne

    3 reviews

    4.0

    3 reviews

    Dined on November 16, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Our lunch was delicious but a slight concern was the falling debris from the overhead foliage in the side room. We requested a move and were very promptly given an alternative table within the main restaurant by a delightful young waitress.
    

    Hochi Mama RichmondResponded on November 18, 2024

    Thank you for sharing your feedback with us Jill. We're so glad to hear that you enjoyed your lunch! We also appreciate you bringing the issue with the overhead foliage to our attention, and we're happy to know that our team was able to promptly accommodate you with a new table. We’ll make sure to look into this further to ensure a more comfortable dining experience for future guests. We look forward to welcoming you back soon!
    

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