Horsham Sports & Community Club

Review summary

1. D

   David

   Victoria1 review

   4.0

   Dined on February 4, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good food and service I enjoyed my meal the steak was great
   

   Horsham Sports & Community ClubResponded on February 25, 2025

   Hi David, Thank you for the 4 star review. Kind Regards, Justin, Assistant Manager
   

   Is this helpful?

2. C

   Carol

   Melbourne2 reviews

   5.0

   Dined on January 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, Fried Barramundi, Salmon & Chicken Avocado Mains were lovely thanks
   

   Horsham Sports & Community ClubResponded on February 3, 2025

   Hi Carol, Thank you for the feedback and 5 Star review. I trust you enjoyed your evening, and I will provide the feedback to the chef about having a grilled Barramundi on the menu. Look forward to you dining with us again. Kind Regards, Justin Assistant Manager.
   

   Is this helpful?

3. J

   Janelle

   Melbourne1 review

   3.0

   Dined on January 26, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Unfortunately the Rump Steak special ordered by one member of the party was very ordinary with the majority of the meal being fat or gristle - he did not enjoy it at all. Other members all had the Chicken Kiev special which was adequate but a little dry/over cooked. No-one asked us how our meals were, otherwise we would have told them at the time rather than writing a negative review. I also believe it to be quite rude clearing plates before everyone at the table has finished eating, which is what the staff did. I've dined at the HSCC numerous times and have found the meals to be very good in the past. This particular occasion was very disappointing, particularly since there was at 15% surcharge being a public holiday, therefore not value for money.
   

   Horsham Sports & Community ClubResponded on January 28, 2025

   Hi Janelle, Thank you for taking the time to share your feedback. Sorry to hear that your recent experience didn't meet the expectations that you previously have received on prior visits. We appreciate your comments on the Rump Steak and Chicken Kiev, as well as the service concerns. It's disappointing to hear that we didn’t check in on your meals during the evening and that the plates were cleared early, giving you the feeling of not value for money. I would be happy to discuss further with you, please contact me on 03 5382 6262 Kind Regards, Justin, Assistant Manager
   

   Is this helpful?

4. C

   Carol

   Melbourne2 reviews

   5.0

   Dined on January 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious - Barramundi yummy Table service was great Staff friendly Great customer service thank you
   

   Horsham Sports & Community ClubResponded on January 28, 2025

   Hi Carol, Thank you for your wonderful feedback! We are thrilled you enjoyed the Barramundi and Chicken Avocado dishes. We'll be sure to pass along your kind words to the team. We look forward to seeing you again soon! Kind Regards, Justin, Assistant Manager
   

   Is this helpful?

5. s

   sue

   Victoria1 review

   4.0

   Dined on January 26, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very accommodating when specific request made. Friendly patient staff who are well mannered and look happy with their roles. Not intrusive service. Food very good except for the salad as you have to enjoy eating rice. Simple salad best...only our opinion. Thanks heaps and we will return.
   

   Horsham Sports & Community ClubResponded on January 28, 2025

   Hi Sue, We are glad to hear you had a great experience and we appreciate your thoughts on the salad. We look forward to welcoming you back soon! Kind Regards, Justin, Assistant Manager
   

   Is this helpful?

6. C

   Catherine

   Victoria1 review

   5.0

   Dined on January 24, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and very friendly staff - very accommodating
   

   Is this helpful?

7. E

   E

   Victoria1 review

   1.0

   Dined on January 23, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Was told we would have to wait 15-45 minutes to be seated because they had 2 large groups (looked to be maybe 15-20 in both groups) despite there being many tables available (have previously been there when it has been packed without issue). Older woman at front desk was extremely rude. So we left, booked a table online and went back in and I questioned as to why we could book a table for in 5 minutes time and was asked to leave because she felt "threatened" because I swore under my breath as we had walked out 2 minutes earlier. She lied and said I swore at her which I didn't. We have been regulars for the past few years however with her attitude we most definitely will not back and will not ever recommend the place to anyone ever again. Save your money and head to the Bull and Mouth or the Vic Hotel.
   

   Horsham Sports & Community ClubResponded on January 28, 2025

   Hi E, I'm really sorry to hear about your experience. We strive to create a welcoming environment for all, and I certainly appreciate your feedback. We will be looking into this matter further, and I sincerely hope you’ll consider revisiting us in the future. If you would like to discuss this matter, please contact me on 03 5382 6262. Kind Regards, Justin, Assistant Manager
   

   Is this helpful?

8. T

   Tony

   Victoria1 review

   4.0

   Dined on January 17, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Good quality food at a reasonable price. Went on a Friday where they had the 2 courses (main/dessert) and a drink for $34. Considering how busy it was, the meals came out pretty quickly even though they kindly warned us it could take 30 minutes. Lots of locals about created a nice atmosphere.
   

   Horsham Sports & Community ClubResponded on January 28, 2025

   Hi Tony, Thank you for the feedback! Glad you enjoyed the meal and the atmosphere. It's great to hear everything came out quickly despite the busy night and our Two Course Menu for $34 is available every Friday night. Hope to see you again soon! Kind Regards, Justin, Assistant Manager
   

   Is this helpful?

9. P

   Peter

   Victoria2 reviews

   5.0

   Dined on January 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the salt and pepper calamari, beer battered barramundi and the T-Bone Steak, all with chips and salad. The meal was served promptly and was delicious and reasonably priced. We had a lovely evening and all staff were polite and helpful.
   

   Horsham Sports & Community ClubResponded on January 28, 2025

   Hi Peter, Glad you enjoyed the salt and pepper calamari, beer-battered barramundi, and T-bone steak. It’s great to hear that everything was served promptly and to your liking. We appreciate your recognition of our staff. Hope to see you again soon! Kind Regards, Justin, Assistant Manager
   

   Is this helpful?

10. E

    Elizabeth

    Victoria2 reviews

    5.0

    Dined on December 31, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great and friendly staff, brilliant food, never disappointed.
    

    Horsham Sports & Community ClubResponded on January 28, 2025

    Hi Elizabeth, Thank you for your feedback and the 5 Star Review. We are glad you enjoyed the food and service and we look forward to seeing you again. Kind Regards, Justin, Assistant Manager
    

    Is this helpful?