Houlihan's - Lees Summit

Review summary

1. J

   Jorge

   Kansas City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was our first time there and I decide to make reservations there for Valentine’s Day. The check in process was fast and easy, the server Andrew was on his game the whole night. Checked in periodically and made sure we had everything we needed. He kept us up to date on food and drinks and made sure our food was cooked just the way we like it.
   

   Houlihan's - Lees SummitResponded 1 day ago

   Hello Jorge, Thank you for choosing Houlihan's - Lees Summit for your Valentine's Day celebration! We're thrilled to hear that your experience with us was a memorable one. It's wonderful to know that our team was able to provide you with quick and efficient check-in, as well as attentive service. We pride ourselves on our food quality and it's great to hear that it met your expectations. We appreciate your kind words and look forward to serving you again soon! Evan Deegan, Director of Operations
   

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2. S

   Salena

   Kansas City

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Overall good service.. and pleasant atmosphere and nice ambiance.
   

   Houlihan's - Lees SummitResponded 1 day ago

   Hello Salena, Thank you for taking the time to leave us a review. We're thrilled to hear that you enjoyed our service and found our ambiance to your liking. We strive to provide a pleasant dining experience for all our guests and your feedback is a testament to our efforts. We look forward to welcoming you back to Houlihan's - Lees Summit soon. Evan Deegan, Director of Operations.
   

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3. M

   Michelle

   Kansas City

   20 reviews

   4.0

   20 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Good place to go. We had a reservation on Valentines evening,. ended up sitting at the bar because the wait was a little longer than expected. Very busy, but overall very happy with service and food.
   

   Houlihan's - Lees SummitResponded 1 day ago

   Hello Michelle, Thank you for choosing Houlihan's - Lees Summit for your Valentine's date! We're glad to hear that you enjoyed your experience with us, despite the longer than expected wait. We strive to provide the best service and food, and it's always rewarding to hear when we've met those goals. We hope to have the pleasure of serving you again soon. Evan Deegan, Director of Operations
   

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4. S

   Shelli

   VIP

   Kansas City

   21 reviews

   5.0

   21 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server, Tracy, was attentive but didn't hover. The food was delicious. We had a lovely Valentine’s dinner.
   

   Houlihan's - Lees SummitResponded 1 day ago

   Hey Shelli, Thank you so much for your kind words. We're thrilled to hear that you had a lovely Valentine's dinner at Houlihan's - Lees Summit. It's great to know that our food was a hit and that our server was attentive. We strive to provide the best experience for our guests and your feedback is a testament to that. We hope to see you again soon for another delightful meal! Evan Deegan, Director of Operations
   

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5. L

   Larry

   Kansas City

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Houlihans is a good spot to eat missed the mark this go around.
   

   Houlihan's - Lees SummitResponded 1 day ago

   Hello Larry, We're glad to hear that you enjoyed your dining experience at Houlihan's - Lees Summit. We're sorry to hear that you felt our food didn't hit the mark during your visit. We strive to provide delicious meals to all our customers and it's clear we missed the mark this time. We appreciate your feedback and will use it to improve. We hope to have the opportunity to serve you again and exceed your expectations. Evan Deegan, Director of Operations
   

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6. B

   Brian

   Kansas City

   1 review

   5.0

   1 review

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Best meatloaf in LS. If you laughed when you read this, it’s because you don’t know. Go ahead try it! So good!
   

   Houlihan's - Lees SummitResponded 7 days ago

   Hi Brian, Thank you for your fantastic review! We're thrilled to hear that you enjoyed our meatloaf and found it to be the best in LS. We strive to provide our guests with an enjoyable dining experience, so your feedback is much appreciated. We're glad you found the value to be good too. We look forward to serving you again soon at Houlihan's - Lees Summit. Evan Deegan, Director of Operations
   

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7. K

   Kathy

   Kansas City

   1 review

   5.0

   1 review

   Dined on January 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Made reservations for lunch for 4. Had a nice corner booth . Was very easy to visit. Waitress was attentive
   

   Houlihan's - Lees SummitResponded on February 1, 2025

   Thanks for the review, Kathy! We're thrilled to hear that you enjoyed your visit to Houlihan's - Lees Summit. It's great to know that our corner booth was easy for you and our service met your expectations. We appreciate your feedback on the value and will strive to make it better for your future visits. We look forward to welcoming you back soon! Evan Deegan, Director of Operations
   

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8. J

   Jody

   Kansas City

   6 reviews

   5.0

   6 reviews

   Dined on January 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We eat here often as a group. Always a good experience. Food is always good. Our server was Sarah. So pleasant and took very good care of us
   

   Houlihan's - Lees SummitResponded on January 30, 2025

   Hello Jody, Thank you for your continued support and for your kind words about Houlihan's - Lees Summit. We're thrilled to hear that you consistently enjoy our food and service. Your feedback truly means a lot to us. We look forward to serving you again soon! Evan Deegan, Director of Operations
   

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9. L

   LaKeysha

   Kansas City

   2 reviews

   3.0

   2 reviews

   Dined on January 25, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Food was good. Did have to send back chicken as it was burnt. The wait for the food was also super long.
   

   Houlihan's - Lees SummitResponded on January 27, 2025

   Hey LaKeysha, We're glad to hear that you enjoyed the food at Houlihan's - Lees Summit. However, we're sorry to hear about the issues you experienced with the chicken and the wait time. We take your feedback seriously and will work on these issues to ensure a better dining experience for all our guests. We hope to see you again soon and provide a better experience. Evan Deegan, Director of Operations
   

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10. R

    Robyn

    Kansas City

    5 reviews

    2.0

    5 reviews

    Dined on January 18, 2025

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 2

    Restaurant week must have had them overwhelmed. We were seated at 7:20 for a 7:00pm reservation and then waited another 10 minutes before drink orders were taken. Food portions seemed to be much smaller than past visits. The small buffalo bleu salad (for 13.99) was more of a side salad, with hardly any chicken on it. On a positive note, the server was nice.
    

    Houlihan's - Lees SummitResponded on January 21, 2025

    Hi Robyn, Thank you for taking the time to share your feedback. We're sorry to hear that your experience with our restaurant week service didn't meet your expectations. We understand that waiting for drinks and food can be frustrating, and we apologize for the inconvenience caused. We also regret that your salad didn't meet your expectations. We strive to provide our guests with delicious meals and value, and we'll definitely take your feedback into consideration. We appreciate your understanding and hope to welcome you back soon for a better experience. Thank you, Evan Deegan, Director of Operations
    

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