Humuhumunukunukuāpuaʻa

Review summary

1. J

   Jessica VIP

   New York City54 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   We had high hopes for this dinner, however the pacing of courses was very strange and off-putting. We ordered the bread service and two entrees. The entrees came out 5 minutes after we ordered which was a little suspicious given the complexity of the dishes. None of the cooked items on the menu take 5 minutes to prepare. The bread followed about 5 minutes after we got our entrees. The bussing staff cleared our entree plates before we had even finished the bread. I’ve never felt more rushed at a fine dining establishment. The entire meal from sit down to paying the bill was 35 minutes. Aside from the quality of food, spending $200+ on a meal shouldn’t feel like you’re sitting down for fast food. Pricing felt a bit high for the dishes we ordered as well.
   

   Is this helpful?

2. J

   JENNA VIP

   Chicago2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Highly recommend! The fish tank bar top is a must see. Great sunset views in bar area. Lobster bisque and wagyu steak are musts!
   

   HumuhumunukunukuāpuaʻaResponded 1 day ago

   Dear Jenna, Thank you for your perfect rating and thoughtful recommendation. It was wonderful having you join us to enjoy our fresh, flavorful dishes while taking in our spectacular views. We also appreciate you mentioning our unique bar. We hope to welcome you back to Grand Wailea again soon for another memorable dining experience.
   

   Is this helpful?

3. D

   Danielle

   Phoenix1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   The restaurant felt dated. I felt like I was on the set of the legends of the hidden temple. The wait time for our food was an hour+. It took my fiance asking if our food was coming to kick them into high gear. The menu was limited - felt Asian inspired yet didn’t taste like anything special. The salad was awful. The dressing was almost like orange juice. The steak was unsalted and didn’t offer any flavor. For the price ($300) it wasn’t worth it. Ruth Chris could’ve done better. There was also a small fire when we were there. Creating a ton of smoke. It was not a pleasant experience. We also both immediately got back to our room and felt sick. Wouldn’t recommend.
   

   HumuhumunukunukuāpuaʻaResponded 1 day ago

   Dear Danielle, Your feedback is sincerely appreciated. We fully recognize the disappointment that can arise when a dining experience falls short of one's expectations. Your willingness to share your insights is invaluable to us, and please be assured that your comments will be conveyed to our team as we strive for continual improvement. Your experience is of great significance to us, and we are committed to enhancing it moving forward.
   

   Is this helpful?

4. D

   Douglas

   San Francisco7 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sensational setting, menu, execution. A place to create a memorable evening.
   

   HumuhumunukunukuāpuaʻaResponded 1 day ago

   Dear Douglas, Thank you for dining with us recently. We take great pride in delivering an unforgettable dining experience with our idyllic sunset views, dedication to service, and fresh, flavorful, sustainably sourced dishes, so it is wonderful to know this was reflected in your experience. It would be our pleasure to welcome you back to Grand Wailea again soon for another memorable meal.
   

   Is this helpful?

5. R

   Ryan

   New York City6 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Wagyu steak with coffee rub was awesome! Chilean Seabass was also very tasty. Great drinks with and really cool aquarium bar.
   

   HumuhumunukunukuāpuaʻaResponded 3 days ago

   Dear Ryan, Thank you for the great feedback! We're glad you enjoyed our Wagyu steak and Chilean Seabass. Your insights are vital to us, and we look forward to having you back at Humuhumunukunukuapua'a for another great dining experience.
   

   Is this helpful?

6. R

   Ron VIP

   Hawaii3 reviews

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 5

   Great location , breathtaking setting , however so overpriced for drinks and food . The meals were a disappointment. Not on my return list .
   

   HumuhumunukunukuāpuaʻaResponded 5 days ago

   Dear Ron, Thank you for your invaluable feedback. We are delighted that our location and ambiance resonated with you; however, it is disheartening to learn that our dining experience did not align with your expectations. We take great pride in providing fresh, sustainably sourced, locally farmed seafood for our culinary offerings and will share your observations with our Chef. We sincerely appreciate you sharing your insights and hope you'll allow us another opportunity to showcase an enhanced, elevated dining experience.
   

   Is this helpful?

7. M

   Mark

   Portland1 review

   1.0

   Dined on April 2, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Server was the worst I’ve ever experienced. gave attitude from the very beginning and didn’t want to split the bill three ways. on top of that her gratitude was already included she didn’t care to try even a bit.
   

   HumuhumunukunukuāpuaʻaResponded 3 days ago

   Dear Mark, We’re truly sorry to hear about your experience. This isn’t the level of service we aim to provide, and we’ll be addressing this with our team to ensure we deliver a better experience moving forward. Thank you for bringing it to our attention, and we hope you’ll consider returning in the future for a better visit.
   

   Is this helpful?

8. A

   Abie VIP

   San Francisco3 reviews

   5.0

   Dined on April 2, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service. Gorgeous setting. Loved it and would go back.
   

   HumuhumunukunukuāpuaʻaResponded 5 days ago

   Dear Abie, Thank you very much for dining with us at Humuhumunukunukuapua'a Restaurant. We are glad our service and location made for an unforgettable culinary experience. We look forward to welcoming you back in the future!
   

   Is this helpful?

9. A

   Avi

   Los Angeles7 reviews

   2.0

   Dined on April 1, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Just hope you don’t get Ken as a waiter. He was utterly dismissive of my kids 7 and 9 . His recommendations are so scripted it was annoying listening to him. He was impolite to my wife and I. Food was decent but over priced. Place is beautiful unless you get a seat directly in the sun, where your retinas might burn out. Bar seems like a better choice than the restaurant. I don’t think we will return. It’s a shame as we wanted a nice place to go to as a family.
   

   HumuhumunukunukuāpuaʻaResponded 7 days ago

   Dear Avi, Thank you for sharing your feedback. We sincerely regret that your experience did not reflect the exceptional service and hospitality we strive to provide. We appreciate your kind words about our ambiance and understand that impeccable service should complement our setting and cuisine. Your observations have been shared with our team to ensure we continue to uphold the highest standards of hospitality. Should you choose to return, we would love the opportunity to ensure your visit is nothing short of extraordinary.
   

   Is this helpful?

10. D

    Danielle VIP

    Columbus9 reviews

    1.0

    Dined on March 31, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    Sat at a table in an almost empty section for over 20 minutes without anyone ever coming over. Ended up walking out without ever being served.
    

    HumuhumunukunukuāpuaʻaResponded on April 2, 2025

    Dear Danielle, Thank you for sharing your feedback with us. It is disappointing that your time here fell short of the attentive service we are committed to providing. Every guest should feel genuinely welcome, and we regret this was not reflected during your time with us. Rest assured, your insight is truly appreciated, and we hope to have the opportunity to provide you with a more polished and seamless dining experience in the future.
    

    Is this helpful?