Hy's Steakhouse - Toronto

Review summary

1. M

   Marisa

   Toronto

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Server was a bit curt as we were not drinking and ordered from the bar menu. I suppose she was disappointed that it wasn’t a higher bill.
   

   Is this helpful?

   Report
2. A

   Amy

   Toronto

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 2

   We were early for our reservation and so were seated at a bar table; we were not offered our table when it was ready and had to stay in the bar all night. Pretty disappointing. Food was excellent, but not the experience we hoped for.
   

   Hy's Steakhouse - TorontoResponded 1 day ago

   Hello Amy, Thank you for sharing your experience with me. I am very sorry that our guest services team didn't move you through to your table when you were ready. I also apologize that the bar staff were not more attentive to your wish to move through for dinner. I would appreciate following up with you to hear more about your overall dining experience. I can be reached at the restaurant on 416.364.6600, or via return message. Thank you again for contacting me. I hope that we can connect soon. Kind Regards, Michael Jamieson - General Manager
   

   Is this helpful?

   Report
3. A

   Allen

   Toronto

   13 reviews

   vip
   5.0

   13 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Carol is an awesome server. I like it when a server is able to read the table and no one to approach and not to. She's amazing
   

   Is this helpful?

   Report
4. C

   Carolin

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Never disappoints, will always be my favourite place to visit.
   

   Is this helpful?

   Report
5. J

   Jaclyn

   Toronto

   4 reviews

   vip
   3.0

   4 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   We parked our vehicle with the valet and noticed the following morning that the driver rear rim was damaged
   

   Hy's Steakhouse - TorontoResponded 4 days ago

   Hello Jaclyn, Thank you for contacting me regarding your vehicle. I would like to connect with you directly to discuss your review, as we use a third party for parking. I apologize that there is a concern with your truck and would like to support you as we investigate this further. Please call me at the restaurant on 416.364.6600. Kind Regards, Michael Jamieson - General Manager
   

   Is this helpful?

   Report
6. D

   Dianne

   Orlando

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Hy’s warm atmosphere and attentive staff, coupled with the amazing food are a level above all others. Thank you for making our night more memorable
   

   Is this helpful?

   Report
7. C

   Caitlyn

   Toronto

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had Liz as a server and she was amazing, so accommodating to my family and I. I came with my almost 3 year old, and she never made me feel out of place. Granted, he's a really well behaved boy, but still a gamble! it was such a good experience for my son to have, and Liz made it so memorable for us. My mom and I got the gorgonzola steak and Neptune steak and both were excellent...cooked perfectly. We also shared a side of cream corn that my mom still can't stop talking about! It was our birthday (my son and I) and Liz brought out some ice cream for my son and the creme brulee that I ordered. It was my mom's first time trying creme brulee and she loved it! And she's picky! I just enjoyed the experience so much and I appreciate Liz being so accommodating and polite. She knew the menu so well, and explained all the differences in the dishes for us so we were well educated before making our decision. I really appreciate her and the quality of food. We also talked with the band that was playing and they were so sweet and talkative with my son. Overall, I felt so good leaving. Amazing experience.
   

   Hy's Steakhouse - TorontoResponded 3 days ago

   Good evening, Thank you kindly for your positive review. We are delighted to hear that you chose us to celebrate your birthday as well as your son's birthday. We are thrilled to hear that Liz made your dining experience so wonderful and that you enjoyed your menu selections. We will be sure to pass along your kind words to Liz. We are looking forward to hosting you again soon. Many thanks, Charmaine Szpiro Manager
   

   Is this helpful?

   Report
8. R

   Robin

   Cleveland

   11 reviews

   vip
   5.0

   11 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved it! Great food, great service and great ambiance. Live music an added bonus. Highly recommend!
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   Toronto

   6 reviews

   vip
   3.0

   6 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   - we specifically noted in our reservation that it was for birthday but waitstaff had no idea. - all the staff were polite but not seemed friendly, our waiter was better smiling more - ambience is nice but we had a big group next to us (10-12) so that made it very noisy - took quite a while to get the main course after appetizer but when the food came, while plate is hot the food is just warm - food quality is good though not sure it lives up to the price
   

   Hy's Steakhouse - TorontoResponded 4 days ago

   Thank you for sharing your experience with me. I apologize that there were concerns with your food quality and I am sorry that your server was not informed of your celebration. I would appreciate following up with you to further discuss your feedback. I can be reached at the restaurant on 416.364.6600, or via return message. Thank you again for contacting me and for your review. Kind Regards, Michael Jamieson - General Manager
   

   Is this helpful?

   Report
10. W

    Wendy

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We went to Hy’s to celebrate my husband’s birthday. From the moment we were greeted at the front door to the moment we left we were provided with the most courteous, professional service one could ask for. Our meals were both prepared to perfection and were absolutely delicious. The ambiance was wonderful, relaxing, and the live music from the lounge drifted tastefully throughout the restaurant. We are looking forward to returning.
    

    Hy's Steakhouse - TorontoResponded 3 days ago

    Good evening, Thank you for your positive review. We are delighted to hear that you chose us to celebrate your husband's birthday and we are thrilled to hear that you were provided with such a wonderful dining experience. We are looking forward to hosting you again soon. Best, Charmaine Szpiro Manager
    

    Is this helpful?

    Report