'Ikena

Review summary

1. D

   Dan

   Hawaii

   11 reviews

   5.0

   11 reviews

   Dined on September 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An outstanding dining experience. Service was impeccable and 5 star food through out. While somewhat pricy, well worth it. I look forward to enjoying this Sunday brunch again. Don’t miss this one!
   

   'IkenaResponded on October 2, 2024

   Aloha Dan, Thanks for taking a moment to share your review. It’s wonderful to hear that you enjoyed your dining experience and found our service to be excellent. It was our pleasure to serve you, and we look forward to welcoming you back soon.
   

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2. T

   Tai

   Hawaii

   8 reviews

   3.0

   8 reviews

   Dined on September 22, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   They have removed the fresh oysters and the live music:( Price went down and so did the Kamaaina discount. Overall not worth it.
   

   'IkenaResponded on September 25, 2024

   Aloha Tai, We appreciate you sharing your thoughts regarding your recent dining experience. We're sorry to hear we could not meet your expectations on this occasion and that you were disappointed with the lack of live entertainment and oysters on the menu, but we do value your feedback. We continue to serve only the freshest and locally sourced foods, and we hope to have the opportunity to impress you the next time you're in the area.
   

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3. C

   Clyde

   VIP

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined on September 22, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 4

   Food was overpriced. Food was only moderate quality. Variety of food was lacking. 
   

   'IkenaResponded on September 24, 2024

   Aloha Clyde, We are disappointed to hear that we fell short of meeting your expectations during your recent dining experience. Your feedback is essential as we continually review guest satisfaction and discover how we can improve our efforts. Thank you for your input, and we hope to have the opportunity to impress you on another occasion.
   

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4. C

   Chris

   Phoenix

   3 reviews

   3.0

   3 reviews

   Dined on September 15, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   Great venue, great staff. For 200.00 for 2 though, i was very disappointed with the food quality and variety. Not what i expected from the hotel.
   

   'IkenaResponded on September 19, 2024

   Dear Chris, Thank you for your feedback! We're glad you enjoyed our venue and the service of our team. However, we're disappointed that our quality and variety didn't meet your expectations. We'll take your comments into consideration as we continue to improve, and we hope to provide a more satisfying dining experience on your next visit.
   

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5. L

   Leihua

   Hawaii

   1 review

   5.0

   1 review

   Dined on August 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service. Great people. Great food. Awesome view!!! We’ll be back again soon!
   

   'IkenaResponded on September 23, 2024

   Dear Leihua, Thank you for your perfect rating. It was such a pleasure having you dine with us recently, and we are thrilled you enjoyed our culinary offerings and our team's stellar service. We greatly appreciate your kind words and look forward to having you join us again for another outstanding dining experience in the future.
   

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6. B

   Brooke

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined on August 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best brunch of my life!! I am a brunch fanatic - the food /view/ service and the omelette station- avocado salsa hot sauce shrimp?!? Perfection! Also crab cake Benedict! Best ever !! Worth every penny!
   

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   'IkenaResponded on August 28, 2024

   It’s fantastic to hear that your brunch experience exceeded your expectations! The combination of delectable dishes, stunning views, and attentive service truly creates a memorable dining experience. The omelet station and Crab Cake Benedict are certainly guest favorites. Knowing that every aspect of your meal, from the food to the ambiance, contributed to such a delightful experience is truly rewarding. Thank you for sharing your enthusiasm, and we eagerly anticipate the opportunity to welcome you back for another exceptional brunch at 'Ikena.
   

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7. C

   Claire

   VIP

   San Francisco

   82 reviews

   5.0

   82 reviews

   Dined on August 11, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service from Edison who was attentive, polite and efficient. Prime rib, crab claws, crab benedict, smoked salmon, poke, shrimp cocktail, were among the standouts. Mixed salad was great, but somehow missed on dishes with cooked vegetables and or fish options (seafood buffet?). Spectacular ocean view complimented the huge space with plenty of elbow room.
   

   'IkenaResponded on August 16, 2024

   Dear Claire, Thank you for sharing your experience! We're happy Edison provided excellent service, making your visit more enjoyable. It's great to hear you loved so many of our standout dishes, though we appreciate your constructive feedback as well. We look forward to welcoming you back to 'Ikena for another memorable meal!
   

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8. G

   Glen

   Hawaii

   1 review

   5.0

   1 review

   Dined on August 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Donna was exceptional and went beyond the call and a lot of aloha
   

   'IkenaResponded on August 12, 2024

   Dear Glen, Our servers are proud of the exceptional service they provide our diners, and we will pass your compliments on. We hope to welcome you back soon to 'Ikena for another delicious experience.
   

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9. OT

   OpenTable Diner

   Hawaii

   1 review

   5.0

   1 review

   Dined on July 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food and people at the restaurant were fabulous
   

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10. OT

    OpenTable Diner

    Hawaii

    1 review

    3.0

    1 review

    Dined on July 7, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5

    Seafood seems less than fresh. Perhaps smaller batches would work better.
    

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