Inn on the Shore

Inn on the Shore reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jackie VIP

   Devon18 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The team kindly booked our preferred table (we had our golden retriever with us and he has his favourite spot lol). The food as ever was delicious and Archie (the dog) appreciated the real meat gravy with my mushroom bourguignon pie…hopefully next visit the chicken & ham hock pie (my favourite) will be available. The team are awesome…always polite, friendly and helpful….we’re lucky to have this on our doorstep.
   

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2. L

   Lesley

   Cornwall1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was outstanding Staff very welcoming & friendly Only downside long delay between starter & main course
   

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3. D

   Derren

   Northampton1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   A great place overlooking the beach at Downderry. Great choice of food & drink. Staff were very friendly & helpful Food is really good quality. Portions not the biggest, but they aren’t small either.
   

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4. R

   Ruth

   London2 reviews

   4.0

   Dined on May 19, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Really good service and happy with food The best bit about Inn on the Shore is its staff and the location Friendly and accommodating the view is amazing The food is very good and the menu choices excellent Thank you!
   

   Inn on the ShoreResponded 1 day ago

   Dear Ruth, Thank you for your lovely review! We're delighted to hear you enjoyed our service, food, and the stunning views. Our team takes great pride in making sure our guests have a wonderful experience. We look forward to welcoming you back soon. Best regards, Inn On The Shore
   

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5. R

   Rob

   London1 review

   4.0

   Dined on May 17, 2025

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   Was really looking forward to my visit and a ploughman's lunch..., whilst the venue and service was very good the value for money was not! Whilst I enjoyed my ploughman's lunch and my wife enjoyed her shredded duck starter it was not as expected. The ploughman's was less food than expected especially afterwards looking at the photo on the website which is not what I had! No apple, minute piece of cheese, two small pieces of bread and had to request butter, we asked for extra bread and had two even smaller slices for an additional £2. Poor value though what we had tasted good. In two minds about going again to be honest. My wife is more vocal than I am and she was fuming!!
   

   Inn on the ShoreResponded 1 day ago

   Dear Rob, Thank you for taking the time to share your feedback. We're pleased to hear that you enjoyed the venue and service, as well as the taste of your meals. However, we're sorry to learn that the portion sizes and value did not meet your expectations. We hope you might consider giving us another chance. Best regards, Inn On The Shore
   

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6. A

   Angela

   London4 reviews

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely place to eat. Staff friendly. We had sunday roasts which were lovely. Of course the location, overlooking the sea, is amazing. We have been twice and will be back.
   

   Inn on the ShoreResponded on May 14, 2025

   Dear Angela, Thank you for your wonderful review! We're delighted to hear you enjoyed your Sunday roasts and found our staff friendly. We look forward to welcoming you back soon. Best wishes, Inn On The Shore
   

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7. S

   Simon

   Devon1 review

   2.0

   Dined on May 1, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   Food was poor as was the service. They did have a challenge with a power cut but there was no real managerial oversight of young serving staff, or attempt to check how our food was (average quality and very overcooked).
   

   Inn on the ShoreResponded on May 14, 2025

   Dear Simon, Thank you for sharing your feedback. We're sorry to hear that your experience was not up to our usual standards, especially given the challenges of the power cuts. Your comments about the food quality and service are noted, and we will address these issues with our team to ensure improvements are made. Kind regards, Inn on the Shore
   

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8. A

   Alf

   Cornwall1 review

   2.0

   Dined on April 25, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   The restaurant was almost empty and there were several staff in attendance. We arrived at 1.45pm and finally got served at 3.00pm after many reminders to various staff. None reported back to us as to why other later arrivals had been served but not us. I finally went to the staff area and after further delays was told there had been an admin error. We were served a few minutes later and given 2 free drinks as compensation. The manager offered a brief and businesslike explanation for the excessive delay but by then the damage was done. We have had many excellent meals at Inn on the Shore over many years but on this occasion they messed up big time. The waterside location is superb and I regret the discord that came out of our visit today.
   

   Inn on the ShoreResponded on May 14, 2025

   Dear Alf, We must be clear that we do not tolerate rudeness or disrespect toward our staff under any circumstances. Our team members work hard to provide a warm and welcoming environment, and while we take full responsibility for the mistake, we will always stand by our staff when they are treated unfairly. As you mentioned, complimentary drinks were offered as a gesture of goodwill, and our manager did speak with you to explain the situation, we are aware that this cannot undo your wait. We’re sorry this visit left you disappointed, especially given your long-standing support of Inn on the Shore. We value your loyalty and hope you might give us the opportunity to restore your faith in us. Warm regards, Inn on the Shore
   

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9. J

   Judith

   Gloucestershire/Wiltshire3 reviews

   4.0

   Dined on April 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Appreciated the flexibility of a later sitting and being able to pre- order our food.
   

   Inn on the ShoreResponded on April 26, 2025

   Dear Judith, Thank you for your kind review. We're delighted to hear you appreciated the flexibility of a later sitting and the convenience of pre-ordering your food. We look forward to welcoming you back soon. Best regards, Inn On The Shore
   

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10. C

    Carla

    Cornwall1 review

    4.0

    Dined on April 22, 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3

    A quiet Tuesday evening in the restaurant. Service was welcoming. Lots of dishes off of the menu meaning limited choices. Food arrived hot and well presented and was good. Waitress service - polite and friendly. Drinks very over priced.
    

    Inn on the ShoreResponded on April 26, 2025

    Dear Carla, Thank you for taking the time to leave a review. We're pleased to hear you enjoyed the welcoming service and well-presented food. We apologise for the limited menu choices and will look into this. We hope to welcome you back soon. Best regards, Inn On The Shore
    

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