Isola Osteria

Review summary

1. R

   Robert

   San Francisco

   6 reviews

   5.0

   6 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The food was delicious, with hearty portions and outstanding flavors. The staff was attentive and friendly. Inside is noisy, but outside was very nice.
   

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2. E

   Elaine

   San Francisco

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   I was looking forward to eating at this Restaurant for the first time, I had looked at the menu before booking a reservation. I planned on having the lamb shank dish. To my disappointment, they were out so I ordered the slow roasted pork, Big mistake it was tuff and tasteless. My husbnads salmon dish he said was good. He ordered a wedge salad, which came out all the inner part of the letture barely green all the ribe pieces, llooked like what i would throw away. Sadly disappointed.
   

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3. E

   Ed

   VIP

   San Francisco

   4 reviews

   1.0

   4 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 1

   Went valentine’s day and we had a terrible experience. Poor planning from this owner. Sat and waited for 20 minutes before being seen. Took another 20 minutes to get water and another 15 minutes to get table bread and my drink. My timing is accurate because this is not the first time this owner sat customers (including us) and leave. There is always an excuse from this guy (Angelo?). Never his fault. The people around me were also complaining of the same things. Waitstaff are wonderful and kind but too busy running around to be efficient. If I could leave a “zero” I would. So here is the breakdown: 1) Service = 0 star, 2) Food = 4 star, 3) waitstaff = 4 ( for the effort) and 5) owner = 0. I hope this guy reads this and won’t be too great and staff appropriately.
   

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4. D

   Drew

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Unfortunately our experience was not great. The restaurant was understaffed for a busy night and the service was nit acceptable. We waited over 45 minuets to get our drinks and needed to request a basket of bread three times before finally receiving some. When we asked why our drinks had not come yet the manager was less than polite about the fact they were understaffed and didn’t seem to care much. The waiter to his credit apologized several times and tried his best to serve his 16 tables. The food was very good which was a plus.
   

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5. E

   Ed

   VIP

   San Francisco

   7 reviews

   1.0

   7 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   I TIHINK I GOT FOOD POISINING FROM YOUR SALMON I ORDERD. + A VERY SMALL PORTION
   

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6. H

   Heidi

   VIP

   San Francisco

   4 reviews

   5.0

   4 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   This was our first visit. Overall, very impressed. Will go back. Food was amazing. Service was a little slow as it was a busy evening, but owner was right in there helping the servers. It was a rainy evening so everyone was inside and it was quite loud in the main dining area...but made it festive an fun.
   

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7. K

   Khoi

   San Francisco

   55 reviews

   4.0

   55 reviews

   Dined on February 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Happy Hour food and drinks were very good and not expensive. Great service. Cozy place. Lots of parking space in the street.
   

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8. T

   Tony

   Phoenix

   17 reviews

   5.0

   17 reviews

   Dined on January 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and the food was excellent from the bread and dipping sauce to the dessert. Great place for special occasions. Staff was friendly and attentive. I had salmon and my husband and excellent pasta with a veal meat sauce. Cooked to perfection.
   

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9. OT

   OpenTable Diner

   San Francisco

   1 review

   1.0

   1 review

   Dined on January 26, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Our 7 PM reservations were delayed by over capacity , until 7:30. Extreme noise levels make enjoying a conversation over a meal almost impossible. Our entries were delayed coming out of the kitchen, and when they did finally arrive, two plates were served lukewarm. had to asked our server to be reheated. Horrible experience. They lost us for good .
   

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10. H

    Heather

    VIP

    San Francisco

    15 reviews

    2.0

    15 reviews

    Dined on January 26, 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 1

    We have eaten here before and enjoyed it. We had a very different experience this time. We were seated in the overflow room, which is like an office room with no ambiance. There was one server for 7 tables. The service was absolutely terrible and I had to flag him down to order anything, he never just approached our table. We waited two hours for our food which was cold. I don’t even blame the server as he was in an impossible situation with so many large tables. I’m not sure what is going on, but we will not be returning after that. We sat for 3 hours in total .
    

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