Ixi'im

Review summary

1. L

   Laure

   London1 review

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 1

   We were genuinely excited driving down the stunning private park that leads to the restaurant. The setting is breathtaking, and the attention to detail was impressive from the moment we arrived—our hostess awaited us in the car park, adding a touch of exclusivity that made us feel special. Little did we know, she was less of a hostess and more of a polite escort ensuring we were ushered—firmly but gracefully—into the restaurant. It turns out that as non-hotel guests, that’s the only place we’re truly welcome. In the name of “preserving the experience” for hotel guests, external visitors are restricted to the car park and the restaurant. That’s it. To be clear, the actual hotel area (including the pool and second restaurant) is well concealed behind walls and lush vegetation, which is completely understandable. What’s less understandable is that even the small grassy area in front of the restaurant—clearly visible from your table—is off-limits. After spending three hours at the table, we attempted to take a short stroll to admire the surroundings, and stretch our legs before driving at least one hour back to civilisation; only to be gently but unmistakably redirected back to our car. The message was loud and clear: we were not welcome to enjoy the property beyond the confines of our table. And it’s not as if the place was bustling—quite the opposite. The restaurant was eerily empty, devoid of energy, and not a single hotel guest was in sight. Now we understand why. It’s a shame that such a beautifully designed place, with good (albeit pricey) food, chooses to treat external guests with such cold formality. It left us with a distinct sense of being unwelcome—unworthy, even. A pity, really. The setting is exquisite, but the soul is missing.
   

   Is this helpful?

2. P

   Patricia Grace

   Philadelphia5 reviews

   5.0

   Dined on March 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience. Wonderful staff and delicious food! Gracias!!
   

   Is this helpful?

3. A

   Andres

   Unspecified1 review

   5.0

   Dined on March 17, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Excelente restaurante, comida mexicana moderna con sabores superlativos
   

   Is this helpful?

4. C

   Cindy

   Yucatán1 review

   2.0

   Dined on March 16, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   Es un lugar muy bonito y con una temática importante sin embargo la cocina no fue de mi agrado en proporciones de platillos y los sabores no fueron espectaculares.
   

   Is this helpful?

5. M

   Marcela VIP

   Puerto Vallarta20 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nos encantó cenar en el Ix’in, una gran experiencia gastronómica, complementada por el servicio capacitado y amable de todas la personas. Desde el Mauricio que nos recibió hasta Luis el chef que nos acompañó un rato en la mesa. 10 de 10
   

   1 person found this helpful

6. s

   sean VIP

   Toronto14 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent on all counts. Gracious, friendly and unassuming service from arrival to departure. A delightful and inventive tasting menu. Every dish was delicious especially the venison risotto with Mexican oregano, which was outstanding. A truly memorable experience.
   

   • 
   • 
   • 
   • 
   • 

   Is this helpful?

7. OT

   OpenTable Diner

   Mexico City1 review

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente todo, el menú de degustación esta delicioso, lo recomiendo ampliamente!
   

   1 person found this helpful

8. L

   Lisa

   Jacksonville7 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was delightful! Creative pairing of flavors,very fresh ingredients, excellent service from Bernardo.
   

   • 
   • 
   • 

   Is this helpful?

9. F

   Fabian

   Unspecified1 review

   5.0

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excelente, comida de primer nivel. Un disfrute a los sentidos.
   

   • 
   • 
   • 

   Is this helpful?

10. A

    Abigail

    Mexico City2 reviews

    5.0

    Dined on February 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Excelente servicio, el lugar mágico! La colección de tequilas impresionante
    

    • 

    Is this helpful?