J&S Italian Villa

J&S Italian Villa reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Robin

   New York City1 review

   5.0

   Dined on May 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good and service was excellent the music was on the loud side but we were seated in a back dining area so it wasn’t too loud.
   

   J&S Italian VillaResponded 7 days ago

   Thank you, Robin, for joining us and for leaving us your feedback, it is greatly appreciated. We are looking forward to serving you again soon at J&S.
   

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2. J

   Jamie VIP

   Orlando2 reviews

   5.0

   Dined on May 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We drive from Little Rock Arkansas to eat at j and s we always have a good time and the food is always delicious. The service is unmatched and we always feel welcomed
   

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3. D

   Daniel VIP

   Shreveport47 reviews

   3.0

   Dined on May 12, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   I might go there again I don’t know second time I’ve been here and the assumed manager or owner has spoken to a chosen group of tables and ignores others it doesn’t take 2 seconds to say how was your meal and thanks
   

   J&S Italian VillaResponded on May 18, 2025

   We apologize if you felt left out, as it was not our intention. Thank you for bringing this to us as your satisfaction is important to us. We look forward to welcoming you back soon at J&S Italian Villa.
   

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4. A

   Amy

   Little Rock5 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My Mother’s Day lunch was excellent! The food and service were top notch.
   

   J&S Italian VillaResponded on May 15, 2025

   Amy, we would like to thank you for sharing your compliments and excellent 5-Star rating on Opentable. We are delighted you had a wonderful Mother's Day Lunch with us last Sunday. Looking forward to welcoming you back for another great dining experience.
   

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5. T

   Tom

   Little Rock5 reviews

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Overall the experience was nice. We have been several times and the music is always entirely too loud to comfortably carry on a conversation. I feel the restaurant hasn’t figured out what it it wants to be. Either a high end stand alone or a strip center restaurant. Our server was awesome and my wife was wished happy Mother’s Day multiple times and made the visit special. I love that ownership is engaged and you can tell with staff. I am really torn on this place. There are some extremely good things and some not so.
   

   J&S Italian VillaResponded on May 18, 2025

   Tom, we really do appreciate your feedback and review, thank you! We apologize for the live music being too loud and please know that we addressed this matter. We thank you for your compliment about the service and for joining us on Mother's Day and hope to serve you again in a near future.
   

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6. M

   Martin

   Las Vegas2 reviews

   5.0

   Dined on May 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was a slow Wednesday night dinner but the food was excellent, and the service was outstanding. Would highly recommend it.
   

   J&S Italian VillaResponded on May 9, 2025

   Martin, Your wonderful feedback is greatly appreciated, thank you for taking the time to write it and share it with us. Thank you for joining us and we look forward to welcoming you back very soon at J&S Italian Villa.
   

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7. T

   Tom

   Springfield1 review

   1.0

   Dined on May 4, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Out of entrees we ordered but didn’t tell us for 20 min. Food was overcooked and tough. Terrible experience.
   

   J&S Italian VillaResponded on May 5, 2025

   Tom, We are sorry to read you felt dissatisfied by your dining experience on May 3rd. Please accept our sincere apologies and know that we addressed these matters right away with our staff and chef. We hope you will give us another chance to serve you in the future.
   

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8. K

   Kevin

   Charlotte6 reviews

   3.0

   Dined on May 4, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Great bread service and good selection of entrees. Appetizer selections were a bit limited and missing some typical Italian selections such as bruschetta. The kitchen was backed up with the full restaurant and it was a little over an hour before being served. The noise level was high with live music in the adjacent, open bar areas.
   

   J&S Italian VillaResponded on May 5, 2025

   Kevin, we would like to thank you for your honest feedback which we do appreciate. Please accept our apologies for the delayed service you received on May 3rd as it was a busy night. We hope you will give us another chance to serve you.
   

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9. T

   Tiffany

   Washington DC3 reviews

   5.0

   Dined on May 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is a must do on our Hot Springs weekend get aways list! The food and service is always superb. Most of the time we can’t resist the homemade desserts also. We love the Fantastic live music every weekend too.
   

   J&S Italian VillaResponded on May 5, 2025

   Thank you, Tiffany, for joining us when you are in town and for sharing your wonderful review on Opentable. We look forward to welcoming you back again for another great Italian dining experience at J&S.
   

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10. A

    Archibald VIP

    Houston122 reviews

    3.0

    Dined on May 1, 2025

    1. Overall 3
    2. Food 4
    3. Service 5
    4. Ambience 1

    OUCH! Picked the wrong night for a nice dinner out. Thank goodness for our outstanding server Jenna. A bridal shower made for a very loud experience and as the drinks were consumed things got louder. Further, the bar area was standing room only and with almost every table occupied in the open area, noise level was way too high. Add the live music and folks had to raise voices to be heard by one another sitting beside each other. Bar staff were stressed as were serving staff and time for wine arrival way too long. Second wine was very much short measure. Pointed that out to Jenna who said she would tell bar staff. She offered to get a little more but that was when we were getting our check. No deduction on check for that. Furthermore, on arrival we were sat at a table where there was a servers bar behind us and where we got ALL servers traffic. Asked if we could be seated elsewhere, we were told nothing available! However, there was a lovely quiet “nook” across from us which over the course of our visit had only 6 or 8 occupants with another 2 tables empty during all of our visit. Presentation on food was outstanding but lamb chops not tender. If you like Tiramisu, go no further…..so light and delicious. Not recommended for quiet or special dinner unless seated in “nook”.
    

    J&S Italian VillaResponded on May 5, 2025

    Thank you so much for your honest feedback and for recognizing our server, Jenna—we’ll be sure to pass along your thanks. We’re sorry your evening didn’t meet your expectations due to the noise level and seating, and we’ll use your comments to improve both our service and guest experience. Please accept our sincere apologies as our customers satisfaction is our top priority. We hope you will give us another chance to serve you in the future.
    

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