Jack Astor's - Toronto (Airport)

Review summary

1. BG

   BirthdayGirl

   Chicago1 review

   3.0

   Dined on March 20, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Bruschetta chicken flat bread was good. Overall food is ok but overpriced.
   

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2. T

   Tamara VIP

   Toronto16 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Good food, great service. Will always support a this Canadian chain
   

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3. j

   joelle

   Toronto4 reviews

   5.0

   Dined on February 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I am gluten intolerant and jack astors is one of my go to dining spots. Our waitress Cam went out of her way to ensure the safety of my meal. Thanks!
   

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4. H

   Heather

   Toronto4 reviews

   5.0

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   was a busy evening but staff attended to our party of 14 extremely well. we were not able to be seated all together but we were all close most of us were at the bar and Justin/Eva were our bartenders/servers. (Sir) Justin was more on our side of the bar. He was phenomenal. He was fun, attentive, made sure we all had everything we needed and he literally made our night. Would visit this location again. The hostesses were so friendly and welcoming. We were all very impressed
   

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5. R

   Razia

   Toronto2 reviews

   1.0

   Dined on February 8, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Horrible experience here. After we got sat, our waitress came to our table, wrote her name on the table and left. We waited 30 minutes for her to come back to take our drink/ food order. We sat without drinks and food for another 45 minutes. Another waitress noticed we had been sitting there for a while with no food or drinks (not even water) and asked if we had placed our order, after telling her what happened, our food came out 10 minutes after… everything was stale, fries were stale and dried up, chicken strips were soggy and drenched in oil & our drinks were not made correctly. Waitress did not end up coming back to the table until it was time to pay. The restaurant was not even busy for the waitress to not be able to attend to us at all. This was a complete waste of time and money. DO NOT eat here.
   

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6. F

   Frankie

   Toronto1 review

   5.0

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service are always top notch. The noise levels is expected as what it would be like in a family QSR. This isn’t a quiet date night spot, more like a casual dinning experience with a significant other or friends.
   

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7. J

   Jassica

   Toronto1 review

   5.0

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the most amazing time, I took out my best friend for her bday and the servers did the most to make our night so special. Shout out for having such an amazing team during the holiday season, we really appreciated it <3
   

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8. D

   Diana

   Philadelphia17 reviews

   3.0

   Dined on December 5, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   We’ve dined here before with no issues, but yesterday’s experience was disappointing. While the food was excellent, the service fell short. It took a long time for our server to return after we finished our appetizer and were ready to place our main course order. After our meal, we ordered coffee, but despite most of us requesting milk, they brought more cream instead. We flagged someone down to ask for milk, but it never arrived, leaving two of us unable to enjoy our coffee. Although the restaurant was only moderately busy, it wasn’t enough to justify the poor service. The manager did come over to apologize after we shared our concerns with the server. He kindly removed the coffee and shared dessert from our bill, which we appreciated. However, this experience makes us hesitant to dine here again.
   

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9. G

   Geoff VIP

   Toronto9 reviews

   4.0

   Dined on November 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The music over the dinner hour with a very business crowd was terrible. Lil’ Wayne, Lil’ Jon blaring and angry music was a ‘lil too much to take at 6 PM while having a client dinner. Terrible choice for music and wayyyy too loud for dinner. I can totally see this being 10:00 PM music on a Friday night but not between 4:30-6 on a Tuesday. Waitress was great and agreed on the music choice but couldn’t change it or turn it down. Aside from that, all was fine.
   

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10. K

    Kristin

    Toronto1 review

    3.0

    Dined on November 2, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    Food was good. Service was slow. Staff wasn’t as friendly and fun as you would expect.
    

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