Jack Binion's Steak House - Horseshoe Council Bluffs

Review summary

1. J

   Jennifer

   VIP

   Omaha

   12 reviews

   5.0

   12 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was fabulous. Food was fantastic. Definitely recommend.
   

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2. E

   Emilee

   Nashville

   7 reviews

   5.0

   7 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always enjoy our dinner at Jack Binion’s Steak House, And we always ask for Frankie, she is a awesome waitress, and knows exactly what we order every time. We have been eating here for years and is our go to steakhouse
   

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3. N

   Natalie

   Omaha

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good, waitress was helpful with questions, environment good too
   

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4. r

   robert

   Chicago

   6 reviews

   3.0

   6 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   The restaurant was under staffed so it made everything that happened slow .
   

   Jack Binion's Steak House - Horseshoe Council BluffsResponded 2 days ago

   Hello Robert, Thank you for taking the time to share your feedback. We're sorry to hear that your experience at Jack Binion's Steak House - Horseshoe Council Bluffs was less than perfect due to our staffing situation. We understand how your wait time could have been frustratingly long, and we apologize for any inconvenience this may have caused. We're glad to hear that you enjoyed the food and we'll do our best to improve our service in the future. We appreciate your patience and hope to have the opportunity to serve you again soon. Best regards, The Management Team
   

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5. J

   JOSHUA

   Denver

   1 review

   4.0

   1 review

   Dined on December 14, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The food had great flavor. You would think being a steakhouse they would be able to cook steaks to the correct temperature. The prime rib was tough and was extremely under done. Ordered medium and got it rare. Other than that everything else was amazing. Our server was awesome. It was nice and quiet and had a very cozy feeling to it.
   

   Jack Binion's Steak House - Horseshoe Council BluffsResponded 7 days ago

   Thanks for the review! We're thrilled to hear that you enjoyed the flavor of our dishes and found our servers to be awesome. We're sorry to hear about the tough prime rib and the temperature issue. Your feedback is important to us and we'll definitely look into this. We're glad you felt the atmosphere was cozy and we hope to see you again soon for another round of amazing food!
   

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6. J

   Jennifer

   Omaha

   4 reviews

   5.0

   4 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We enjoy dining at Jacks! Drinks, food, service, ambience are all perfect! Absolutely an amazing experience every time!
   

   Jack Binion's Steak House - Horseshoe Council BluffsResponded on December 1, 2024

   Thank you for joining us at Jack Binions steakhouse. We hope to see you again soon.
   

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7. R

   Richard

   Omaha

   5 reviews

   5.0

   5 reviews

   Dined on November 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I love the new menu choices. No more ala carte. Ala carte is still available but, you get 6 or 8 entree choices on the courses menu
   

   Jack Binion's Steak House - Horseshoe Council BluffsResponded on November 26, 2024

   Hey Richard, We're thrilled to hear that you love our new menu choices and appreciate your feedback on our Ala Carte menu. We always strive to offer a variety of choices and it's great to know that you're enjoying our 6 or 8 course menu. We're grateful for your support and look forward to serving you again soon! Best regards, The Management Team at Jack Binion's Steak House - Horseshoe Council Bluffs
   

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8. A

   Anthony

   Chicago

   6 reviews

   4.0

   6 reviews

   Dined on November 24, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   I had a great time at Jack Binion's Steak house in council bluffs. I think for their prices they are very reasonable and fair. The wine is good for restaurant pricing. We had an outstanding service from Jeff. I thought he delivered great suggestions and honest feedback. He even steered us in directions that I wasn't expecting but was very happy with my choices that he recommended. I honestly think that Jeff made my experience so positive at JB's. I would go back just for the hospitality that Jeff provided.
   

   Jack Binion's Steak House - Horseshoe Council BluffsResponded on November 26, 2024

   Thanks for visiting us at Jack Binion's Steak House - Horseshoe Council Bluffs! We're delighted to hear that you had an outstanding experience and found our prices reasonable and fair. It's great to know that you enjoyed our wine selection and found the service delivered great suggestions and honest feedback. We're also thrilled that you're planning to return and would like to thank Jeff for his excellent service. We're pleased to know that you had a positive experience and we're looking forward to your next visit.
   

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9. C

   Colby

   Omaha

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jeff was fantastic, very polite and attentive! Food was great!
   

   Jack Binion's Steak House - Horseshoe Council BluffsResponded on November 25, 2024

   Hi Colby, Thank you so much for your wonderful review! We're thrilled to hear that you had a great dining experience with us at Jack Binion's Steak House - Horseshoe Council Bluffs. We strive to provide excellent service and delicious food, and we're glad to know that you appreciated both. Your kind words truly mean a lot to us. We look forward to welcoming you back soon for more great food and service. Best regards, The Management Team
   

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10. J

    JODI

    Des Moines

    4 reviews

    5.0

    4 reviews

    Dined on November 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Tried the fall salad - excellent! Lobster bisque- delicious! Caramel apple drink - yummy. Hubby had ribeye and hashbrowns (could have fed 5 people). Service was excellent. Atmosphere- gorgeous.
    

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    Jack Binion's Steak House - Horseshoe Council BluffsResponded on November 25, 2024

    Hey Jodi, Thank you for your kind words and for giving us a perfect rating! We're thrilled to hear that you enjoyed our fall salad, lobster bisque, and caramel apple drink. It's great to know that you and your husband enjoyed your meals and found our service excellent. We're also glad you appreciated the atmosphere. We strive to provide a wonderful dining experience for all our guests and your feedback lets us know we're on the right track! We look forward to welcoming you back to Jack Binion's Steak House - Horseshoe Council Bluffs soon. Best regards, The Management Team
    

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