Jack Binion's Steak House - Horseshoe Council Bluffs

Review summary

1. b

   bob

   VIP

   Omaha

   15 reviews

   5.0

   15 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great meal with legendary service from Jeff.
   

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2. N

   Nancy

   VIP

   Las Vegas

   78 reviews

   5.0

   78 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious! Love the pre fixe menu. Great idea. Jeff our server was friendly and knowledgeable.
   

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3. R

   Richard

   VIP

   St. Louis

   5 reviews

   4.0

   5 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   We went right before they had a big private event so there wasn't alot of people. The servers were dealing with preparing for the big group and were mindful of us being in a tight window and the server was being pulled away for the event which he let us know. Overall food was good, quality, temp no issues. We enjoyed our meal and interacting with our server. We would come back. Found it was a better experience than the Harrahs 360 if you had to decide between either place as the prices are very similar. The only thing 360 has is the view, to me the food quality is more important.
   

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4. J

   Julie

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always the service, food and overall experience was fantastic. Jacob is a great server and very knowledgeable of the menu and food options. We had the wedge salad, prime ribeye and pasta special. I highly recommend!!!
   

   Jack Binion's Steak House - Horseshoe Council BluffsResponded 6 days ago

   Thanks for the review, Julie! We're thrilled to hear that you had a fantastic experience at Jack Binion's Steak House. It's great to know that you enjoyed the food, including Chef's special dish of the night. We take pride in our knowledgeable servers and it's wonderful to hear that Jacob added to your dining experience. We appreciate your review and look forward to welcoming you back soon! Best regards, Ryan Jack Binions Steakhouse Supervisor
   

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5. R

   Randy

   Omaha

   43 reviews

   5.0

   43 reviews

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Matt did an excellent job serving us, and the Crablegs were the meatiest weve ever had.
   

   Jack Binion's Steak House - Horseshoe Council BluffsResponded 6 days ago

   Hey Randy, Thank you so much for your kind words and the perfect ratings! We're thrilled to hear that you enjoyed your meal and found the Crab Legs to be amazing. It's always our goal to provide our guests with an exceptional dining experience. We appreciate your support and look forward to serving you again soon! Best, The Management Team
   

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6. G

   Gary

   Omaha

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Highly recommend requesting Jake and Rachael as your servers. Great customer service. 
   

   Jack Binion's Steak House - Horseshoe Council BluffsResponded 6 days ago

   Thanks for visiting us, Gary! We're thrilled to hear that you highly recommend our service. Our team always strives to provide top-notch service and it's wonderful to know we hit the mark during your visit. We're glad you enjoyed our food and found value in our offerings. Looking forward to serving you again soon. Best regards, Jack Binion's Steak House - Horseshoe Council Bluffs Management Team
   

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7. D

   Daniel

   Phoenix

   1 review

   5.0

   1 review

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was cooked as ordered and very good. Server was very nice. Excellent overall experience.
   

   Jack Binion's Steak House - Horseshoe Council BluffsResponded 6 days ago

   Thanks for the review, Daniel! We're thrilled to hear that you had an excellent experience at Jack Binion's Steak House - Horseshoe Council Bluffs. It's great to know that our food was cooked as ordered and that our server made you feel welcome. We always strive to provide the best for our guests and your feedback is a testament to our efforts. We look forward to welcoming you back soon!
   

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8. J

   Jeffrey

   VIP

   Greater Boston

   3 reviews

   5.0

   3 reviews

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   The waiter had we had was had great recommendations and service from the server . Highly recommend the food here .
   

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   Jack Binion's Steak House - Horseshoe Council BluffsResponded 6 days ago

   Hi Jeffrey, We're thrilled to hear that you had a great experience at Jack Binion's Steak House - Horseshoe Council Bluffs! It's wonderful to know that our team's recommendations and service met your expectations. We're also glad that you enjoyed our food. Your high recommendation means a lot to us. We look forward to serving you again soon. Best, The Management Team
   

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9. C

   Ciara

   Omaha

   1 review

   3.0

   1 review

   Dined on February 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   waiter was extremely slow. mac n cheese sauce had separated and was really grainy but watery at the same time.
   

   Jack Binion's Steak House - Horseshoe Council BluffsResponded 6 days ago

   Hello Ciara, Thank you for taking the time to share your feedback with us. We're sorry to hear that your visit to Jack Binion's Steak House - Horseshoe Council Bluffs didn't meet your expectations. We understand how frustrating it can be to wait for your food, especially when it's a favorite dish. We also apologize if our mac n cheese sauce didn't seem up to par. We'll certainly take your comments into consideration as we continuously strive to improve our services. We hope you'll give us another chance to impress you in the future. Best Regards, The Management Team
   

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10. c

    chuck

    Omaha

    1 review

    4.0

    1 review

    Dined on February 15, 2025

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 4

    Food was good but service was slow. Wait staff were very professional and accommodating. They were very busy as it was Valentine's Day.
    

    Jack Binion's Steak House - Horseshoe Council BluffsResponded 6 days ago

    Hello Chuck, Thank you for taking the time to review us. We're glad to hear that you enjoyed our food and found our staff professional and accommodating. We understand that our service was not up to your expectations on Valentine's Day. We strive to provide excellent service to all of our guests, and we're sorry if we fell short this time. We appreciate your feedback and will use it to improve. We hope to see you again soon. Best regards, Jack Binion's Steak House - Horseshoe Council Bluffs Management Team
    

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