Jade Beverly Hills

Review summary

1. A

   Angel

   Central Coast8 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing food, vibe, customer service and everything else pertaining to this restaurant. I LOVEDDDD it!!! I want to go here again, and again, and again.
   

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2. OT

   OpenTable Diner

   Los Angeles2 reviews

   4.0

   Dined on February 22, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went later in the night on Friday, during a transition from restaurant hours to bar/lounge scene. It was a little quieter before the DJ set up, once the DJ set up it was a bit noisy. Had to talk a bit louder. Still manageable. Food was good, the Wagyu Gyoza was my favorite. Really good, also the Onyx Roll very very good also. Wasn’t super ecstatic about the other rolls/sashimir platter. I would compare this with Koi, but Koi offers better value for money especially in regards to food and ambience.
   

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3. Y

   Yani

   Los Angeles39 reviews

   3.0

   Dined on February 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Good food, good chill ambiance. It’s the only sushi restaurant that doesn’t provide moist wipes or a wet towel to clean your hands even though they serve hand rolls 🤪
   

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4. J

   Jonny

   Orange County1 review

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   My girlfriend and I came here for their Valentines menu event! Everything about the place and service was absolutely amazing. They even gave a complimentary rose to my girlfriend as they sat us down which she really loved because red roses are her favorite! They do a terrific job at making their guests feel special and valued. Herse the only problem. It was prefixed menu with a pretty high per person charge, this isn't the problem. The problem is that I paid for 4 courses but they only served us 3 courses. The deserts that I paid for that were the 4th course did not come as promised because the restaurant ran out. This definitely disappointed me because of how excited I was to try the high quality deserts that I paid for. The catch was that even though I didn't get the 4th course I still paid the same amount as if I received them. At the end of the day we still loved the experience but this was very disappointing at the end because I paid for more than I should have. The per-person menu states Im paying for 4 high quality courses, I got three, just because my reservation was at 9:30 instead of earlier? doesn't seem right.
   

   Jade Beverly HillsResponded 4 days ago

   Dear Jonny, Thank you for choosing Jade for your Valentine’s Day! We’re delighted to hear that you and your girlfriend enjoyed the ambiance, service, and the special touch of the complimentary rose, we love making our guests feel special. We sincerely apologize for running out of dessert and not being able to serve the full four-course experience as promised. We had anticipated cancellations, anf we ran out by the time of your reservation. We completely understand how frustrating this must have been, especially given your excitement for our menu. We’d love to welcome you back and offer you 20% off on your next visit. Please reach out to us so we can arrange this for you. Your support means a lot to us, and we truly appreciate the opportunity to serve you again! Jade Beverly Hills
   

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5. M

   Mathilde

   Tahoe2 reviews

   5.0

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Obsessed with this place! The DIY hand rolls were so fresh and fun to make. Also loved the cucumbers salad !!Can’t wait to go back! Super friendly staff and good music
   

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6. L

   Luke VIP

   Orange County17 reviews

   3.0

   Dined on January 30, 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Beautiful decor great for date night, good food, in a great location (no signs so park down the street)
   

   Jade Beverly HillsResponded on January 31, 2025

   Dear Luke, Thank you for sharing your recent dining experience with us. We appreciate your positive comments on our decor, location, service, and food quality. We apologize for the service delays during your visit caused by a surprise health inspection. We understand this may have inconvenienced you and regret any impact on your experience. Unfortunately it is out of our control. 0ur team comped your wine, we understand that it might not have been enough. As a gesture of our commitment to improving, we would like to offer a 20% discount on your next visit. We value your feedback and aim to make things right for you. Thank you for your feedback, and we look forward to the chance to provide a better dining experience for you. Jade Beverly Hills
   

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7. P

   Paul VIP

   Los Angeles3 reviews

   5.0

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the prettiest and best Japanese sushi places for business and family occasions in Beverly Hills
   

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8. A

   Anica VIP

   Orange County6 reviews

   5.0

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience with my family and I would consider going back with friends. Thank you for the proper new year eve experience!
   

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9. K

   Kristol VIP

   Los Angeles2 reviews

   5.0

   Dined on December 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and drinks were great, and the customer service was even better—pleasant and welcoming, making the experience enjoyable.
   

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10. P

    Puneet

    Orange County2 reviews

    4.0

    Dined on December 22, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Great food and service. Decor was interesting. Nice ambiance.
    

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