Japón at The Setai

Review summary

1. C

   Carlo

   Miami

   7 reviews

   4.0

   7 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very night quality of the food and the service Location very nice
   

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2. l

   luiza

   Miami

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 3

   Not what was expected from Setai - noisy, messy, big…
   

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3. E

   Eduard

   Minneapolis

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible experience. From the food and drinks, to the DJ!
   

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4. J

   Jonathan

   VIP

   Las Vegas

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 3

   Waited an hour to be sat after our reservation time and then hurried out of the restaurant by the management to turn the table. This was the standard with all patrons last night we observed. The food was mediocre, I’ve had better sushi from a chain restaurant 1000 miles away from the ocean. Not exactly what you’d expect from a fine dining establishment with the prices they were charging. I never leave a bad review on any site or have the care or time to do so but I hope to save someone else the waste of time to eat here.
   

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5. A

   Amanda

   VIP

   Dallas

   22 reviews

   5.0

   22 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent experience! Festive atmosphere without being too loud. Busy spot with intimate back room dining. Comfortable seating, beautiful design, and wonderful entertainment.
   

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6. A

   Alexander

   VIP

   Nashville

   15 reviews

   2.0

   15 reviews

   Dined 7 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 4

   We stayed at The Setai and dined at Japon for Christmas Eve dinner. The food was exceptional, but the service left much to be desired. Despite having a large number of staff, the service felt disorganized and inconsistent. It seemed like each person had a very specific role, but the coordination between them was lacking, which led to some odd experiences. For example, we ordered a bottle of champagne, but it looked like only one person – the sommelier’s assistant – was responsible for refilling glasses. Unfortunately, this meant long waits between pours. After waiting far too long, I gave up and began refilling our glasses myself. At a restaurant of this caliber, that’s not something I expect to do. Another strange aspect was the “family-style” service, which felt out of place for a restaurant offering sushi alongside more traditional entrées. I ordered sushi while my wife and daughter ordered fish, but the sushi arrived much earlier than their dishes, leaving me eating alone for a while. The food itself was fantastic, but the lack of synchronized service and the awkward pacing detracted from the overall experience. We ended up paying ~$500 and for this price point, I wouldn’t return – there are far better dining experiences to be had in Miami.
   

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7. O

   Orealis

   VIP

   Miami

   6 reviews

   4.0

   6 reviews

   Dined on December 21, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Japón was Ok. I had bigger expectations for the food, but it did not impress me. Service was great though
   

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8. A

   Amy

   VIP

   Miami

   11 reviews

   5.0

   11 reviews

   Dined on December 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food, drinks, and service! Love the live show
   

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9. v

   victor

   VIP

   Chicago

   1 review

   2.0

   1 review

   Dined on December 15, 2024

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 1

   So loud it was impossible to talk with anyone at the table. Horrible
   

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10. T

    Tucker

    Central Coast

    2 reviews

    5.0

    2 reviews

    Dined on December 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Food was surprisingly excellent. Concerns about this being a new, sceney hotel restaurant were unwound by consistently impressive execution. Recommend the raw/tartar portion of the menu, as fish quality was too notch. Miso cod lettuce wraps and Chilean sea bass entree also very good. Entertainment on a Saturday night was great, and not so loud that you couldn’t hold conversation seated inside the restaurant. Expensive, but consistent with comparable South Beach restaurants, and the entertainment makes for an especially unique experience. People watching is amusing, as to be expected.
    

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