Java Nation - N. Bethesda

Review summary

1. M

   Martha

   Washington DC

   30 reviews

   vip
   3.0

   30 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 2

   We sat in the covered patio dining room and it was very cold even though there were heaters. The restaurant actually has blankets that they hand out to patrons who are cold so it must be a common occurrence. This particular evening, we had poor service that was rectified as soon as we spoke with the manager. Specifically we did not get menus when we were seated and had to ask for them. Then we waited a long time before we could catch the waiter’s attention to place our order. The party at the table beside ours, who had been seated after us, had already received their food and 30 minutes after we were seated, our water glasses were still empty and although we’d ordered food and drinks, nothing had arrived yet so our table was empty. Once we spoke to the manager, our food and drinks did arrive quickly and was very good. He also gave us coffee on the house and the waiter apologized for the delay.
   

   Is this helpful?

   Report
2. M

   Maria

   Washington DC

   5 reviews

   4.0

   5 reviews

   Dined on November 16, 2024

   1. Overall 4
   2. Food 4
   3. Service 1
   4. Ambience 1

   Service was very slow. Noise level was so high you could not have a conversation with the person sitting in front of you. Food was good and plenty of good choices.
   

   Java Nation - N. BethesdaResponded on December 6, 2024

   Thank you for your feedback and for being a loyal guest at Java. We’re sorry to hear that your recent visit fell short in terms of service speed and noise levels. We aim to provide a welcoming atmosphere with great food and comfortable conversation. We’re actively working on managing noise better and will share your comments on service with our team to improve. We’re glad you enjoyed the food and variety of options. We hope to make your next visit more enjoyable and truly appreciate your continued support. Kind regards
   

   Is this helpful?

   Report
3. Z

   Zachary

   Washington DC

   3 reviews

   3.0

   3 reviews

   Dined on November 16, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   Table had trash on it when seated. Table next to me had water were a glass had been moved and not wiped down a people were sat I wiped it off. Waitress not attentive. Food good
   

   Java Nation - N. BethesdaResponded on December 6, 2024

   We appreciate your feedback and sincerely apologize for the shortcomings in your experience. Cleanliness is crucial, and we're addressing the oversight of trash on your table and the nearby table not being wiped down before seating. Additionally, we're committed to improving service attentiveness through staff training. We're glad you enjoyed the food and will strive to ensure that every aspect of your visit reflects our high standards. Thank you for helping us grow; we’d love the opportunity to welcome you back and provide the exceptional experience you deserve.
   

   Is this helpful?

   Report
4. i

   irina

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My favorite place in the area! The Java team is incredible, the food - delicious. Love their coffee and cold-pressed (bottled) juices.
   

   Java Nation - N. BethesdaResponded on December 6, 2024

   Hi Irina, Thank you so much for your kind words! 🌟 We’re thrilled to be your favorite spot in the area. It means the world to us that you enjoy our food, coffee, and cold-pressed juices. The Java team works hard to create a welcoming experience, and your feedback truly brightens our day. We can’t wait to have you back soon! ☕🍴🍹
   

   Is this helpful?

   Report
5. E

   EB

   Washington DC

   2 reviews

   2.0

   2 reviews

   Dined on October 25, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Pretty outdoor seating area w/ strung lights overhead and sweet chrome lamps on each table lent a somewhat cozy ambiance to an otherwise dull surround. Beyond that the food and service were underwhelming at best and downright poor at worst. The server was in way over his head despite it not being a very busy night. He didn't ask if we had any questions - which he couldn't have answered anyway. As he started to punch our simple requests into his tablet, he became distracted by the diners next to us while we were mid-sentence. Then - no surprise- after nearly 20 minutes he returned to our table to say that he put in the order but for "some reason" the kitchen didn't have it. We gave it to him again. Finally dinner arrived. Mostly. The salmon I had ordered for my salad (twice!) was missing. The food runner - looking completely confused - said he'd let someone know. About 5 minutes later a half-cooked piece of salmon arrived. I was able to salvage about half of it to eat. Sending it back would have meant a further delay and by this time we were quite hungry. My (beet and pear) salad was a small, soggy mess w/ too much goat cheese and not enough greens. The side of sauteed spinach I ordered came overly salted and watery and plopped in a monkey dish. My companion seemed to enjoy the flatbread she ordered, though having tasted it, I found it high in salt and low on mushrooms and truffle. Periodically our waiter would aimlessly slouch through the dining area, never asking if we needed anything or how our meal was. It took flagging him down to get a refill of my long-empty water glass. I showed him the uneaten raw salmon and he said he'd "see what he could do". It turned out to be nothing. We ordered desert and coffee - the coffee served without spoon or cream both of which I had to ask for. For the later I had to drag him away from chatting with his colleagues to make the request. Java Nation - stick to coffee and pastries. Dinner is not your bag.
   

   Is this helpful?

   Report
6. m

   melissa

   Washington DC

   15 reviews

   5.0

   15 reviews

   Dined on October 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Java was great as usual. We have a monthly margarita HH and we always pick Java. Our server was great and so were the food and drinks.
   

   Java Nation - N. BethesdaResponded on November 8, 2024

   Hi Melissa, Thank you for your kind words and continued support! We're delighted to be your go-to for monthly margarita happy hours and thrilled that you enjoyed the service, food, and drinks. Looking forward to welcoming you back soon!
   

   Is this helpful?

   Report
7. L

   Lorri

   Washington DC

   7 reviews

   vip
   4.0

   7 reviews

   Dined on September 27, 2024

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 4

   I’ve been here for lunch and the process is pretty straightforward. In the evening someone takes your order however we had one person asking about drinks one person taking our order another person bringing the food and another coming back to order drinks because they didn’t know someone else had already done that, a lot of the time was chatting and while we were trying to get their attention. It seemed a little unorganized.
   

   Java Nation - N. BethesdaResponded on November 8, 2024

   Hi Lorri, Thank you for your feedback. We apologize for the confusion during your visit and appreciate you bringing this to our attention. We’ll work on improving our coordination to ensure a smoother and more attentive experience. We hope to serve you better next time!
   

   Is this helpful?

   Report
8. m

   melissa

   Washington DC

   15 reviews

   5.0

   15 reviews

   Dined on September 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   another great experience at Java Nation. Love the people, the place and the food and drinks.
   

   Java Nation - N. BethesdaResponded on November 8, 2024

   Hi Melissa, Thank you so much for your kind words! We're thrilled you had another great experience at Java Nation and enjoyed the people, atmosphere, and our food and drinks. We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
9. M

   Mark

   Washington DC

   6 reviews

   4.0

   6 reviews

   Dined on September 19, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   What a fabulous find! Food was delicious and drinks were on point. Service was quick and employees were friendly.
   

   Java Nation - N. BethesdaResponded on November 8, 2024

   Hi Mark, Thank you for your wonderful feedback! We're thrilled you enjoyed the food, drinks, and service. We'd love to know what we can do to earn that 5th star on your next visit!
   

   Is this helpful?

   Report
10. C

    Cristina

    Washington DC

    5 reviews

    5.0

    5 reviews

    Dined on September 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    chill vibe with vibrant local musician scene . no cover charge!
    

    Java Nation - N. BethesdaResponded on November 8, 2024

    Hi Cristina, Thank you for highlighting our chill vibe and local live music! We're glad you enjoyed the experience and hope to see you again soon!
    

    Is this helpful?

    Report