Jaya at The Setai

Review summary

1. A

   AGATA

   West Palm Beach

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Can’t wait to come back soon Great Sunday Fun Amazing service
   

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2. 1

   12345

   VIP

   Atlanta

   28 reviews

   4.0

   28 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Service was not great. Should be better given the cost. Setting is beautiful, but we are treated with more kindness and respect at the Waffle House.
   

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3. OT

   OpenTable Diner

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a blast, great food good music! Helpful staff
   

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4. B

   Benjamín

   Miami

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Es un restaurante que cumple lo que promete, rica comida, buen ambiente y una atmósfera única en Miami. El servicio no es espectacular y menos si consideras que estás pagando alrededor de 150 dólares por persona. Es un servicio que está por encima del promedio pero carece completamente de ser un servicio de lujo. Traen los platos en desorden y sin prestar atención de que persona pidió cada platillo, el mesero jamás se acercó para preguntarnos si necesitábamos algo adicional y un supervisor o gerente mucho menos. Los postres llegaron y los cafés tardaron 15 minutos después de que llegaron los postres y les faltó un café americano que tardó 25 minutos en llegar a la mesa. Si estás acostumbrado a comer en restaurantes de lujo, es probable que seas más dura en la calificación que le des al lugar. El show que hacen es bastante entretenido y juega de manera armoniosa con la atmósfera del hotel. La comida es excelente, sus sabores y presentaciones son increíbles. La mixología que ofrecen es casi nula pero se agradece que tengan mucha variedad de tragos y que estén aceptables. Si volvería a regresar, pero solo porque fuera con una persona que lo quiere conocer, no porque yo repitiera este restaurante en un viaje a Miami.
   

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5. M

   Maria

   New York City

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My first time at Jaya at the Setai was amazing. I was there for my birthday and the service and ambiance was spectacular. The food, drinks and dessert was delicious. My family and I really enjoyed the show as well.
   

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6. SG

   SheilaG

   Nashville

   5 reviews

   4.0

   5 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   First, our original reservation was for 2/27. After receiving a phone call the reservation was moved to 2/28. Thankfully we were able to move our other reservation. What was disappointing was we were seated at a table outside of the main dining area. Having dined there last year by myself I was so excited to share the experience with my friend and left disappointed that he couldn’t have the experience of the show that I had in the past. While the food was fantastic and our service was excellent the total experience was not.
   

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7. H

   Henry

   VIP

   Philadelphia

   3 reviews

   2.0

   3 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   When we went we were seated inside not by the main entertainment behind a corporate event completely blocking any views. We sat for very long periods of time without water, or any waiter coming to check on us long after we finished our meal. The food was average at best. Definitely will not be returning.
   

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8. K

   Karla

   New York City

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Made a reservation for 7 pm nothing for a birthday - indicating “surprise”. We arrived promptly on time and hostess mentioned the birthday right away. Ok no big deal… then we were taken to the back room (instead of main dining area with shows due to a private party for half the main room). This was never communicated so I asked nicely if we can wait for a room inside. We were told an hour and half. Very bad service and then had to call back to even get an update after that long. Then we were never acknowledged about the birthday until after we even paid the check. Fun atmosphere but service killed it. Waiter was nice!
   

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9. W

   William

   VIP

   Central Coast

   122 reviews

   5.0

   122 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful menu, too hard to choose between food options. Very professional server plus a surprise entertainment event at 8:00 pm.
   

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10. M

    Martin

    VIP

    New York City

    7 reviews

    3.0

    7 reviews

    Dined 6 days ago

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 5

    Beautiful location and decor, we were greeted warmly at the front desk with a "enjoy your 2 hour dining experience" which caught me off guard but soon discovered that there is a DJ and an aerial artist performing during the dinner experience. However, where we were seated we could not really see the act as we were seated far away with many visual obstacles in the way, despite the restaurant being almost empty. Also part of the 2 hour experience were the constant steam of hotel guests walking through in their sweaty gym clothes or babies in strollers or with pets to the dog park. The Thai inspired menu food was ok; mostly various curried chicken legs and thighs left us wondering where the chicken breasts were kept with the sudden realization that they don't buy the whole bird, just the bits. Ew. Thai chilli beef was tasty but grizzly in parts. The Pad Thai was fine but how can you mess up Pad Thai? Overall, disappointing but lesson learned.
    

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