Joe's Crab Shack - Louisville

Joe's Crab Shack - Louisville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Bobbie

   Minneapolis2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Joey M took great care of us. He was attentive and thoughtful, getting us stuff before we even asked for it (refills, melted butter, etc). The food was fantastic as usual. We were so exited to find Joe’s in Louisville, as it moved out of our metro area about 10 years ago.
   

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2. K

   Katherine

   Columbus6 reviews

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The whole dining experience was awesome! Our server was kind and helpful, the food was great and the ambiance was fun!
   

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3. J

   Jami

   New York City1 review

   1.0

   Dined on April 11, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We didn’t have an experience, because the restaurant was closed. Even though our reservation had been confirmed, and we were coming in from out of town, when we arrived, the restaurant was in shambles from the flooding. It was a party of 20, and I had to find a place to accommodate 20 guests that I invited out. I’m not sure if it’s Joe‘s crab shack’s problem, if they did not report to you, or if it’s your problem for not listing it as close. However, you are the company that confirmed our reservations, and it was a disaster. Figuratively and environmentally. It makes me lack trust with using open table as a tool for outings.
   

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4. s

   stacey

   Chicago1 review

   1.0

   Dined on March 29, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   we has a reservation...don't bother with that because when you arrive for your reservation you will only be put on the waiting list ...which was another 45 minute wait. Why take reservations then? Once seated drinks took 20 minutes. We ordered our meals...45 minutes later I'm flagging down the manager....it took nearly 1 hour for our food...and then it was wrong. worst Joe's I've ever been to.
   

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5. L

   LOREN

   Louisville1 review

   2.0

   Dined on March 29, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   Service was lousy, food took over and hour to be received, was ice cold when it was received, server never refilled my drink, manager did offer to remove food but even the 2nd go was cold, asked server for box waited almost another hr and gave up and had to go find the server to pay my bill, will never return
   

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6. R

   Ray

   Cincinnati2 reviews

   3.0

   Dined on March 29, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   We drive 3.5 hours on a spontaneous idea to dine here. Although it was busy, we waited over one hour for drinks and hour and twenty minutes for food. Appetizers calamari was ice cold and the crab legs were too. Atmosphere here is really neat tho right on the river.
   

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7. S

   Shelley

   Milwaukee4 reviews

   5.0

   Dined on March 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, food served hot, drinks had a decent amount of alcohol and not watered down.
   

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8. J

   Jessica

   Orlando8 reviews

   5.0

   Dined on March 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to go with a group of 10+ We had family visiting from out of town. Very easy to make the reservation on Open Table and change the time when we found out they would be there a bit later. Staff was friendly and comfortable. Food was not too bad either.
   

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9. C

   Chris and Brittany

   Louisville1 review

   2.0

   Dined on March 9, 2025

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   I had the peach bourbon salmon and it was excellent. My lady had one of the steamer bowls with various crab and it was very sub par. The crab was not very meat and not flavorful. My son had the dish fingers and they were dreadful. Tasted awful. My toddler had the Mac and cheese, which she invited, but it was clearly a half box of kraft for $8. The service was very nice. We spent $150 for four people and I would not be upset at all about that if the food quality was as good for all of the pens as it was for my salmon, but I’d was not. We do not spend that much on a dinner very often and will definitely try another seafood place in the future.
   

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10. OT

    OpenTable Diner

    Cleveland2 reviews

    3.0

    Dined on March 8, 2025

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 4

    Waitress was great. Staff changed tables upon our arrival and that caused an issue but was resolved in time
    

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