Joes' Crab Shack - Orlando I-Drive

Review summary

1. K

   Karena

   Orlando1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   Our waiter sat at the table and told us it was his day off and he was out on his boat when they called him in telling him he was on the schedule. He then came back to her our order when he brought the drinks giving us minimal time to look over the menu. I ordered a shrimp plate and asked for no blacken shrimp but to replace those with regular fried and the plate came with the blacken shrimp. We ordered mozzarella sticks that came cold so we sent them back and they were better. He did not refill a couple drinks when requested. The bill came and we split payment. Receipt came back and it didn’t look right so I questioned him and he said it was right. Then he came up to me as I was walking away from the table to let me know he messed up and charged my card on another ticket. The manager fixed it for him and apologized for it as the ticket was re-run. We understand days can be different but felt too many issues happened not to speak out. Overall the food was good with the exception of the cold mozzarella sticks and the special request of the shrimp not being honored.
   

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2. T

   THOMAS

   New York City17 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server was excellent. Our order was taken promptly
   

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3. K

   Ky VIP

   Chicago18 reviews

   1.0

   Dined on March 4, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   Our experience was not very pleasant. The sever we had was horrible!
   

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4. M

   Millicent

   E. Tennessee1 review

   2.0

   Dined on February 12, 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Our experience was not very good. It took us about an hour to get our food. The wait staff was not attentive and the food was bad. The broccoli was almost raw. There was no one to take up our check after the meal. We had to find someone at the bar to close out our checks.
   

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5. C

   Chris

   Orlando12 reviews

   5.0

   Dined on February 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We had a great time! Food was great and presented well. I just think it’s a little too bright in the room. A little dimmer would be nice.
   

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6. j

   jamie

   Detroit1 review

   1.0

   Dined on February 8, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Lobster was overcooked and waiter acted like he was high
   

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7. G

   Glenn

   Charleston5 reviews

   5.0

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience wonderful food we enjoyed our meals
   

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8. G

   German Luis

   Orlando1 review

   5.0

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always good food and good vibes, the food and the servers are always good.
   

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9. D

   Darrel

   Richmond1 review

   1.0

   Dined on January 18, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   The food was mediocre at best and the service was the slowest I’ve ever had at any restaurant. Our server Keith was good courteous and professional. But it took over an hour to get our food. And it wasn’t even busy there.
   

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10. D

    David VIP

    Vancouver17 reviews

    3.0

    Dined on January 12, 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    Slow service and took a very long time to get our food.
    

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