JOEY Dallas

Review summary

1. L

   Lisa

   Chicago

   6 reviews

   vip
   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Awesome we loved it Our service was wonderful Food was delicious
   

   JOEY DallasResponded today

   Hi Lisa, Thank you for dining with us recently and thank you for your review. Please visit us again soon!
   

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2. I

   Ian

   Dallas

   3 reviews

   vip
   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s a great time every time I visit! I can’t wait to come back!
   

   JOEY DallasResponded today

   Hi Ian, Thank you for your review! We’re so happy that you had an amazing experience at JOEY Dallas. Come visit us again soon, we can’t wait to welcome you in!
   

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3. S

   Scott

   Dallas

   36 reviews

   vip
   3.0

   36 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food and service both great. This was fourth visit. No cloth napkins at that price point seems incongruous and egregious. Also it’s always been too warm in the restaurant and remains so to this day. —Uncomfortable no matter how one is dressed. As for the check, a real bill to review and pay rather than an iPad shoved in one’s face with the waitress standing there waiting for you to hurry through the payment process is unwelcome and presumptuous. There is no opportunity to review your bill and agree that what’s on it is correct, not to mention the insult of pre-designated gratuity percentages. I hope management will review and make some adjustments since Seasons 52 that was replaced in the same space never had these issues.
   

   JOEY DallasResponded today

   Hi Scott, Thank you for your thoughtful feedback and for visiting us a fourth time! We're thrilled you enjoyed the food and service, but we apologize for the discomfort caused by the temperature and the use of paper napkins, as well as your concerns regarding the checkout process. We’ll share your comments with our management team to review these practices and work towards improving the overall guest experience. Thank you, Brooke JOEY Dallas Guest Service Manager
   

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4. OT

   OpenTable Diner

   Chicago

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   Food doesn’t do justice to the price charged
   

   JOEY DallasResponded 3 days ago

   Hi, Thank you for taking the time to share your feedback with us. We’re genuinely sorry to hear that your dining experience did not meet your expectations, and we regret that the flavors and menu selection did not align with your preferences. You'll see that I have sent you a private message in hopes to fix this. Thanks, Brooke JOEY Dallas Guest Service Manager
   

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5. J

   Jorge

   Chicago

   223 reviews

   vip
   5.0

   223 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We recently visited Joey in Aventura, FL but Joey Dallas is very different. You do not feel in a mall restaurant, very upscale, beautiful design and decore. The food was good as well as the service. We will go back!
   

   JOEY DallasResponded 3 days ago

   Hi Jorge, Thank you for your review! We're thrilled you had a fantastic experience at JOEY Dallas and look forward to welcoming you back soon!
   

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6. T

   Toni

   Los Angeles

   3 reviews

   vip
   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is one of the most well deserved 5 star reviews without hesitation. In a city like Dallas, there are so many trendy new spots to eat, but that doesn’t guarantee a great experience. Joey on the other hand, was exceptional from start to finish. It’s located inside of North Park Mall so parking should be easy (also has valet). It’s sleek and chic, but incredibly warm aesthetic is well matched by the attitudes of the hostess desk. I hate to say it, but being met with such great energy and welcoming smiles is rare and Joey has somehow captured it. I had a reservation (which is recommended in my opinion) for 3, celebrating all of our birthdays. It was a slower Sunday evening so I was actually seated ahead of my friends which was nice. Our server Leslie was just as delightful as our entire experience. She was so thorough, attentive, and gave some super solid, descriptive suggestions from the menu that I obliged and couldn’t have been happier. Her and the gorgeous manager in the pink sweater really made our evening. Speaking of food… The photos explain exactly how we all felt about our meals! I wish we would’ve snapped a before, but it’s the after that tells you the real story. I’m a major foodie, I absolutely love to cook and have a deep understanding of layering flavors. This restaurant does not miss. We had 3 very different meals and not one was better than the other. They were all spectacular. We had the Ravioli Bianco (the eruption of well balanced flavors are insanely delicious), Cajun Blackened Chicken with Warm Potato Salad (oh my goodness), and the Steak Frites w/Lobster Tail add-on (I’ve never tasted an add-on lobster that was so perfectly cooked and seasoned). We all tasted each other’s food and the rest was history. Plates were emptied. My only complaint— The cocktails are good but too pricey at $20. I’m personally putting Joey on regular rotation because I feel like I need to try everything on the menu! I highly recommended! (Cross posted)
   

   JOEY DallasResponded 2 days ago

   Hi Toni, WOW! Thank you for such a glowing and detailed review! We’re thrilled to hear you had an exceptional experience and that Leslie, our hostess team, and our manager made your celebration so special. It’s wonderful to know you enjoyed our dishes and ambiance. We can’t wait to welcome you back as you explore more of our menu!
   

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7. S

   Sam

   San Francisco

   5 reviews

   vip
   3.0

   5 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   The ambience and food was lovely (Although I do not recommend the lump crab cake as it was too acidic and we left that dish as no one at the table enjoyed it). The steaks were cooked to perfection. The mashed potato was DIVINE! They bought my daughters mocktail to the table but we sat for ages waiting for the other three drinks. We had to ask our waiter to and check on the drinks. It is an expensive restaurant but has tacky paper serviettes and take out chopsticks on the table. It cheapens an expensive experience. There were plenty of waiters around yet we sat with our empty glasses and plates in front of us! I had a ask a passing waitress to clear our table. When we finished eating dinner our waiter asked if we wanted dessert. We said No as we were all so full - He left the dirty dishes in front of us and brought the check over? How about you clear the table THEN bring the check. On the booking form they asked if it was a special occasion - I said we were celebrating a Birthday. Not sure the point of that as there was no mention of a birthday or a happy birthday or anything - Don;t ask if you are not going to do anything with the information! Just saying! It was nice but $350 for 4 people I can't say I will go back!
   

   JOEY DallasResponded 3 days ago

   Hi Sam, Thank you for taking the time to leave your review and dining with us recently! You'll see that I have sent you a private message in hopes to fix this efxperience for you! Thanks, Brooke JOEY Dallas Guest Service Manager
   

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8. E

   Erika

   Dallas

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   celeste was excellent great service . will definitely come back
   

   JOEY DallasResponded 3 days ago

   Hi Erika, Thank you so much for the 5 star review! We're thrilled you chose to dine with us and look forward to welcoming you back again soon.
   

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9. J

   Jeff

   Dallas

   16 reviews

   vip
   5.0

   16 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great and service was prompt and attentive.
   

   JOEY DallasResponded 3 days ago

   Hi Jeff, Thank you for the 5 star review! We’re thrilled to hear that we hit the mark with your experience. Please come visit us again.
   

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10. L

    Lisa

    Dallas

    23 reviews

    vip
    5.0

    23 reviews

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Always amazing time and food great along with customer service!!
    

    JOEY DallasResponded 3 days ago

    Hi Lisa, Thank you for dining with us recently and thank you for your review!
    

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