JOEY DTLA

Review summary

1. OT

   OpenTable Diner

   Los Angeles

   3 reviews

   2.0

   3 reviews

   Dined today

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   Hubby and I go to joeys quite often and don’t mind the craziness. It’s Friday in DTLA so we expect it to be loud and busy. Even with reservations, expect to wait 20-30 minutes to be seated. However, the food has gone downhill. Flavors were good. We ordered wings, sushi, gyoza, steak, shrimp, and ravioli. And every item that came out was either Luke warm or cold. Even the gyoza were hardened from getting cold. The wings were shriveled and dry as if they had been sitting underneath the heater. And out Main entrees were room temperature and cold. Our server was great, and our drinks were good and came out fast but everything else was not worth the $300 we spent ):
   

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2. A

   Anna

   Los Angeles

   4 reviews

   4.0

   4 reviews

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Surprisingly excellent quality of the food and the restaurant validated parking for the Macys
   

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3. J

   Joe

   VIP

   Los Angeles

   51 reviews

   3.0

   51 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Have eaten here many times before and loved it. The food was not very good this last time…maybe an off night, but I didn’t enjoy it as much as I usually have.
   

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4. T

   Tiffany

   Los Angeles

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and warm smiles! Definitely my go-to spot in DTLA.
   

   JOEY DTLAResponded 1 day ago

   Thanks for the review, Tiffany! We're thrilled to hear that JOEY DTLA is your go-to spot in DTLA. It's wonderful to know that you enjoyed our service and found our staff warm and smiling. We look forward to serving you again soon! -JOEY DTLA
   

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5. S

   SAM

   VIP

   Las Vegas

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server Desiree was great. Made sure everything we order was correct, came by a few times to check on us, top off the water at the table. Will definitely ask for her on our next time.
   

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   JOEY DTLAResponded 1 day ago

   Thanks for the review, Sam! We're thrilled to hear that you had a great experience at JOEY DTLA. Your satisfaction is our top priority, and it's wonderful to know that our team was attentive to your needs. We look forward to welcoming you back for another pleasant dining experience soon. -JOEY DTLA
   

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6. A

   Ana

   VIP

   Los Angeles

   14 reviews

   5.0

   14 reviews

   Dined on January 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Came in for lunch for a coworkers birthday! Everything was so wonderful- from the complimentary sparkling at the door, the warm service, DELICIOUS food and then the GM Brendan surprising us with a birthday dessert! So so perfect, I will be back
   

   JOEY DTLAResponded 1 day ago

   Thank you for choosing JOEY DTLA for your coworkers birthday! We're thrilled to hear that you had a wonderful experience with us and enjoyed our food, service and birthday dessert. It's always a pleasure to make our coworkers' special days even more memorable. We look forward to welcoming you back for more delightful meals! -JOEY DTLA
   

   1 person found this helpful

7. R

   Raad

   San Francisco

   1 review

   4.0

   1 review

   Dined on January 12, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 2

   Really really really loud music. I had to yell to speak to my dinner guest. Reservations were 8 pm, got seated at 8:15. The kitchen is always great it’s more the service at joeys that need improvement
   

   JOEY DTLAResponded on January 16, 2025

   We're really sorry to hear about your experience at JOEY DTLA. We always aim to deliver a great experience, and we're sorry that we fell short this time. We understand that the noise level was a bit too high, and we apologize for any inconvenience caused. We appreciate your feedback on the service and will certainly work on improving it. We hope you'll give us another chance to make your next visit a better one. -JOEY DTLA
   

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8. W

   Wahid

   VIP

   Los Angeles

   2 reviews

   4.0

   2 reviews

   Dined on January 11, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was good server was good small portions for big prices and the aesthetic compared to other Joey locations is ran down
   

   JOEY DTLAResponded on January 16, 2025

   Thanks for the feedback, Wahid! We're thrilled to hear you enjoyed our food and found our prices reasonable. We're sorry to hear that you found our aesthetic to be less impressive compared to other Joey locations. We appreciate your honest review and will definitely take it into consideration as we continually strive to improve our guests' experiences. We hope to see you again soon for a better experience! -JOEY DTLA
   

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9. OT

   OpenTable Diner

   Los Angeles

   1 review

   1.0

   1 review

   Dined on January 7, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   I will not be returning server needs more experience and better training
   

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10. M

    Michael

    Atlanta

    8 reviews

    5.0

    8 reviews

    Dined on January 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food was amazing! One of the best medium ribeye I’ve had. That is saying a lot because I love steak! Seasoned to the bone! Our server India was really sweet and attentive. Highly recommended and will be returning
    

    JOEY DTLAResponded on January 8, 2025

    Thanks for visiting us, Michael! We're thrilled to hear that you enjoyed the medium ribeye and found it to be one of the best you've had. We're also pleased to know that our server, India, added to your positive experience. Your recommendation means a lot to us and we're looking forward to your return visit. Thank you for your kind words! -JOEY DTLA
    

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