JOEY Sherway

Review summary

1. N

   Natalie

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a good time. Service was great & the food was delicious as always
   

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2. U

   Umar

   Toronto

   1 review

   3.0

   1 review

   Dined today

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   We mentioned it was our Anniversary and New Years eve. We have been coming to Joey's for 3 years straight. We made reservations ahead of time and yet we were given a table at the back of the restaurant in a corner and right behind us was a shelf where they kept cleaning and putting plates and cups. The person working kept accidently hitting my chair from the back and apologizing. But you can imagine how annoying that experience was when on an expensive dinner with your wife Then the tables were long in length and my wife and I couldn't even talk because we had to yell at one another with people nearby being able to listen. Ordered 2 mains and 2 small appetizers one being fries. Bill was $130... very pricey for the experience we had. Also food took long to come which is understandable but not worth the price and wait and uncomfortable seating we were given.
   

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3. D

   David

   VIP

   Toronto

   29 reviews

   4.0

   29 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   We where seated quickly at a nice table in the bar. Drinks came out quickly, food followed . A very quick enjoyable evening meal.
   

   JOEY SherwayResponded 1 day ago

   We appreciate you David, thank you for your understanding and kindness.
   

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4. E

   Elizabeth

   VIP

   Toronto

   31 reviews

   4.0

   31 reviews

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our waiter was amazing. Food and service were both excellent It's definitely not an environment at this time of year for a quiet conversation to catch up with a friend which is what our intention was. But otherwise a great lunch.
   

   JOEY SherwayResponded 1 day ago

   Thank you for dining with us Elizabeth, we appreciate you leaving a positive rating! Next time you're in the area we'd be happy to get you a quieter spot in the restaurant to ensure you and your guests are enjoying yourselves! Victoria Haufek Assistant General Manager
   

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5. I

   Isabel

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   I find it too loud. Noise absorption panels needed. I loved the food and the decor. Dessert was good. I had crème brûlée cheese cake. I like the quality of the meals.
   

   JOEY SherwayResponded 1 day ago

   Thank you for dining with us Isabel, we appreciate you leaving a positive rating! Looking forward to hosting you again in the New Year, I will absolutely make sure you are seated in a quieter area next visit! Happy Holidays, Victoria Haufek Assistant General Manager
   

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6. S

   Simran

   Toronto

   1 review

   1.0

   1 review

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 4

   I have heard great things about Joey but our experience wasn’t so great. We were celebrating my birthday and had made the reservation via opentable. I went in person to make the reservation and the hostess working Dec 26 told me to book via opentable. She said doing this we could add notes to say it’s for a birthday and they will bring a free dessert. Come reservation night Dec 29, and the hostess says they don’t do the free dessert. Not a big deal but we don’t appreciate being lied to when making the reservation. Second issue was one dish came out extremely extremely late. everyone else’s food arrived together and we waited almost 30 minutes for the last dish to come out. We had to remind the server about the last dish. Finally, the biggest issue. This reservation was made for 9pm, and our food order was taken after 9pm during happy hour however we were never charged the happy hour prices for some dishes, such as the chicken club. We only noticed after the meal was paid for. So they had to do a refund and then recharge us. It was just a messy evening and took away from my birthday dinner. Very upset about this experience and I will not be returning. I will say the food was good.
   

   JOEY SherwayResponded 1 day ago

   Hi Simran It was so lovely connecting over the phone and chatting with you earlier. Thank you for your honest feedback - I am really looking forward to turning this into a 5 star experience in the New Year! Victoria Haufek
   

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7. L

   Lauren

   Toronto

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time at joeys & i LOVED IT. would DEFINITELY go back and recommend to anyone for any event!! the music was fantastic, service was great, food was great, everything was AMAZING literally no complaints what so ever!! :)))
   

   JOEY SherwayResponded 1 day ago

   Thank you for dining with us Mary, we appreciate you leaving a positive rating! Looking forward to hosting you again in the New Year, please reach out next time you're in the area! Happy Holidays, Victoria Haufek Assistant General Manager
   

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8. C

   Collette

   Toronto

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 2

   Food was horrible, no taste, no seasonings. Portion size very small for the price. Mocktails full of ice.
   

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9. D

   Donna

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Overall good experience. Found the portions for some of the dishes were small for the price paid.
   

   JOEY SherwayResponded 1 day ago

   Thank you for dining with us Donna, we appreciate your honest review. I will share this with our team! Looking forward to hosting you again in the New Year and delivering a proper 5 star experience for you! Happy Holidays, Victoria Haufek Assistant General Manager
   

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10. S

    Serina

    VIP

    Toronto

    6 reviews

    2.0

    6 reviews

    Dined 4 days ago

    1. Overall 2
    2. Food 5
    3. Service 1
    4. Ambience 3

    The food was great , but the service was absolutely horrendous.
    

    JOEY SherwayResponded 1 day ago

    Thank you for dining with us Serina, thank you for dining with us. I am so sorry to hear your visit lacked hospitality and I am really hoping we can make this up to you! Victoria Haufek Assistant General Manager
    

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