JOEY Uptown

Review summary

1. D

   Deja

   Houston1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Overall experience as great. Only issue was the lady at the check in desk. Someone had already checked me in and according to her they called my party “7 times” but I didn’t hear any of it due to the noise level. My friends said she didn’t call the name very loud so we couldn’t hear it. Her response when she called my phone and realized I was right there in front of her was “we called you 7 times and we were about to walk away”. I just didn’t like that simply bc I was standing close to her and didn’t hear my name at all. Other than that, everything as great. Food didn’t come out super hot tho.
   

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2. D

   Dinah VIP

   Austin4 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for lunch or dinner. We were there with a group of 10 stopping in for lunch before rodeo. Food was great, wait staff were attentive. Will be back again for sure!
   

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3. P

   Precious

   Houston1 review

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Ambiance was great! We made reservations, but our wait time was a bit long. Although we had ended our night with a table of 9, the transition of meals was dragged out. There was a long waiting period from when we received our appetizer and our entree orders being taken, which dragged out the wait time. Jumbo crab cake seemed over price for the amount that was served. It was a average size patty (H-E-B size) of seared crab for $26… overall good food, we had the Chicken Parmesan with Spaghetti 👍🏾, Cajun Blacken Chicken 👍🏾, Ravioli Blanco 👍🏾, Lobster and steak (med well) 👍🏾. Our server was nice, I would return for a date or ladies night.
   

   JOEY UptownResponded 1 day ago

   Thanks for the review, Precious! We're thrilled to hear that you enjoyed the ambiance at JOEY Uptown and that you found our Chicken Parmesan with Spaghetti, Lobster and steak satisfying. We apologize for the wait time and understand how it could have impacted your experience. We appreciate your patience and understanding. We're continually working on improving our service and your feedback will help us do that. We're glad to hear that you'd consider returning for a date or ladies night, and we look forward to welcoming you back soon!
   

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4. J

   Jordan

   Houston1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great ambience. Great food. 10/10 experience. Special thanks to Amy and Emma for their exceptional service.
   

   JOEY UptownResponded 1 day ago

   Hello Jordan, We're absolutely thrilled to hear about your fantastic experience at JOEY Uptown! It's always a pleasure to know that our guests are happy with our food and ambiance. We're especially grateful for your kind words about our service and management. Your feedback means a lot to us and we can't wait to welcome you back soon. Thank you for choosing JOEY Uptown! Best, The Management Team
   

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5. M

   Melissa VIP

   Los Angeles7 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and super friendly service. Most of our group had never been to Joey before and they can’t stop talking about being greeted with a glass of champagne. Always a great experience.
   

   JOEY UptownResponded 1 day ago

   Hi Melissa, We're thrilled to hear that you and your group had a great experience at JOEY Uptown! It's fantastic to know that our food and service met your expectations. We always aim to make our guests feel welcome and we're glad that we succeeded in doing so for you. Your kind words mean a lot to us. We look forward to serving you again soon. Best, The Management Team
   

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6. A

   Andrea

   Houston3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Joey Uptown exceeded my expectations! The food was absolutely delicious—my steak was cooked to perfection, bursting with flavor in every bite. The ambience was stunning, with a sexy and sophisticated vibe that made it the perfect spot for a date night. From the dim lighting to the stylish decor, everything set the mood for an enjoyable and intimate evening. The service was great, adding to the overall fantastic experience. I truly enjoyed myself and will definitely be back! Highly recommend for a special night out.
   

   JOEY UptownResponded 1 day ago

   Hi Andrea, Wow, we're thrilled to hear that you had such an amazing experience at JOEY Uptown! It's wonderful to know that you enjoyed our delicious food, especially the steak, and found the ambience to your liking. We're also glad that the service met your expectations. Your kind words mean a lot to us and motivate us to keep delivering great experiences. We're looking forward to your next visit! Best, The Management Team
   

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7. J

   Jaime

   Houston1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   My wait time was very long although I had a reservation messed up on my end so that my fault but even while sitting at the table it was long periods where I wouldn’t see my server drinks from the machine were not good even so the food was delicious and the host in the front were very delighted to fix my mistake an help me to find a table
   

   JOEY UptownResponded 1 day ago

   Hey Jaime, Thank you for taking the time to share your experience at JOEY Uptown. We're thrilled to hear that you enjoyed our food and found it to be delicious. We apologize for the inconvenience caused by the long wait time. We're sorry for any confusion caused by your reservation mix-up and for the lack of timely service. We appreciate your understanding and patience, and we're glad we could help you find a table in the meantime. Your feedback is invaluable to us as we strive to improve our service. We hope to see you again soon, and we promise to make your next visit even more enjoyable. Best, The Management Team
   

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8. D

   Denise VIP

   Chicago4 reviews

   4.0

   Dined on March 16, 2025

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 3

   It was okay drinks were all ice 🤦🏾‍♀️ and was too much
   

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   JOEY UptownResponded 1 day ago

   Thanks for visiting us, Denise. We're sorry to hear that you found our drinks to be not to your expectations. We strive to provide a diverse menu with a variety of drink options, so we're disappointed to hear that we didn't hit the mark during your visit. We appreciate your feedback and will use it to improve. We hope you'll give JOEY Uptown another chance to impress you in the future. Best, The Management Team
   

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9. S

   Stan VIP

   Austin4 reviews

   3.0

   Dined on March 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   I have to say I was looking forward to going and then completely let down. Server was not the worst ever but it was pretty bad. Drinks sat empty, even when we had reordered and we had to ask for things more than once. The place was about 75% empty and from what I could tell our server had 1 table. The turkey club was pretty good, 4 stars. However the burger was about the size of a McDonalds double cheeseburger. The patties were over done and tiny. I had to ask for mustard multiple times even though I ordered the burger with mustard. No one was especially friendly, but no one was rude. Everything was just underwhelming and everything was way over priced for what it was. Almost $30 for a bacon cheeseburger that was sad. Spent almost $200.00 for 2 people. Doubt I will ever go back.
   

   JOEY UptownResponded 1 day ago

   Hi Stan, We're truly sorry to hear that your experience at JOEY Uptown didn't meet your expectations. We take your feedback about our food and service seriously and we'll address these issues with our team. We're also disappointed to hear about the disappointment you felt with our pricing. We strive to provide an exceptional dining experience and it seems we fell short this time. We appreciate your honesty and hope you'll give us another chance in the future. Best, The Management Team
   

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10. M

    Madison VIP

    Atlanta2 reviews

    5.0

    Dined on March 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I attended for my birthday dinner & the food & service were absolutely amazing!!!!
    

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    JOEY UptownResponded 1 day ago

    Hey Madison, We're absolutely thrilled to hear that you had an amazing birthday dinner at JOEY Uptown! It's fantastic to know that you found our food and service to be top-notch. We always aim to create memorable experiences for our guests, and it's heartening to hear that we hit the mark for you. Thank you for choosing us for your birthday dinner. We hope to see you again soon for another amazing experience! Best wishes, The Management Team
    

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