Jordyn’s Soul Cafe - Hyde Park

Review summary

1. T

   Tamala

   Chicago9 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   Very good food kinda pricey. Don’t like that you include 20% gratuity.
   

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2. OT

   OpenTable Diner

   Chicago1 review

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 3

   Food was great, but portion sizes are not the same. Service was not good. Honestly think because they know that gratuity is included people do the bare minimum.
   

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3. OT

   OpenTable Diner

   Chicago1 review

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   My reservations were at 4:15pm we sat until 6:00pm and still no food. They never tried to accommodate us. No one would barely answer the questions of what’s going on. They didn’t offer us a cracker pop or nothing. We just was sitting and they were just walking past us like nothing a horrible, horrible experience.
   

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4. K

   Kira

   Chicago8 reviews

   1.0

   Dined 6 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   My party of seven booked a table in advance for 2:30 PM, but when we arrived, we found that the table was not large enough to accommodate everyone. When we requested an additional chair, the staff seemed confused and unsure how to help (AND DECIDED TO DO NOTHING), so we had to take a chair from another table ourselves. Throughout our visit, we attempted to communicate with the manager multiple times, but he appeared to have little awareness of his responsibilities. At one point, he started to avoid our table altogether, leading me to wait outside to ask him to come over. Our waitress, Shay, was frequently forgetful and displayed an attitude when we politely inquired about our food. Instead of receiving proactive service, we had to constantly ask for assistance and accommodations. When our food finally arrived—after a significant wait—it was still missing some of the add-ons we ordered. Some dishes were served lukewarm, and the red snapper was overcooked. We were so hungry and had specifically chosen this location for our book club meeting that we would have left if it weren't for our commitment. Overall, this experience was frustrating and disappointing. I hope the management takes steps to improve service and food quality for future patrons. Until then, I advise potential customers to consider other dining options.
   

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5. OT

   OpenTable Diner

   Chicago1 review

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 4

   It’s the same menu from the first location but a lot of items not available. Maybe create a different menu for that location. Also there was an alcohol menu but no alcohol. With understand they will be serving soon but that was misleading. Sunday was our server and she was amazing!!
   

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6. D

   Daniel

   Unspecified1 review

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   The food was definitely delicious, but they were clearly understaffed, and my friend had to wait over an hour for her food.
   

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7. T

   Titia

   Chicago1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great vibe, good customer service, and amazing food!
   

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8. OT

   OpenTable Diner

   New York City1 review

   2.0

   Dined on March 2, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   It took a minute for us to get water and to be greeted by a waitress. Seems like they might be low on staff.
   

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9. OT

   OpenTable Diner

   Chicago1 review

   1.0

   Dined on March 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Took my reservation then told me they couldn’t seat me and the kitchen was closed. For my birthday reservation
   

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10. J

    Jamila

    San Francisco2 reviews

    3.0

    Dined on March 1, 2025

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 2

    We had reservations, and it took over 2 hours to get our food. 2 couples that were seated after us got their food 30 minutes before us. Sad, won't return. Lost neighborhood customers.
    

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