Jordyn’s Soul Cafe - Houston

Review summary

1. OT

   OpenTable Diner

   Houston1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   It was nice a little too quiet for me but vibe was cool
   

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2. OT

   OpenTable Diner VIP

   Dallas1 review

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Messed my order up, I ordered fried chicken (4whole wings), brought out smothered chicken (4 pieces of party wings). Common mistake, no problem, they dropped fried chicken, brought one wing, a leg, thigh and breast.( Again I ordered 4 whole wings) they said they were out, felt they should’ve told me that at first to see was I open to anything else before just making something. Told them I don’t eat dark meat, they brought 4 flats out. Didn’t offer an apology, discount or complimentary dessert or anything for all the mishap and I still never got what I actually ordered! The Mac and the yams were amazing! I will try them again though!
   

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3. C

   Chanae

   Miami3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and drinks were amazing. They ran out of certain menu items but everything we had was delicious. The music was great as well.
   

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4. D

   Delaja

   Houston1 review

   3.0

   Dined on March 21, 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   I went on 03/20/25 a Thursday “steak night” they advertised on their instagram $35 ribeye with two sides.. we got charged $40 plus a 20% gratuity it was just TWO of us! Idk if the waitress didn’t know but we spent $141 for two steaks and one alcoholic beverage plus an appetizer. Even though it was “$35 steak night” food was great , service was great just try to make it clear on “ steak night “ left the waitress with a $60 tip. Will not return though because of the mishap
   

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5. OT

   OpenTable Diner

   Houston1 review

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My experience at Jordyn‘s Soul Cafe was amazing. The food was delicious, the ambience was nice and the staff was amazing!
   

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6. C

   Courtney

   Houston1 review

   1.0

   Dined on March 16, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Unfortunately they were behind on reservations and we never got seated or greeted. The third party that came in 30 minutes after us got seated first, we still didn’t have an update on a table.
   

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7. OT

   OpenTable Diner

   Houston2 reviews

   1.0

   Dined on March 16, 2025

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   This is by far the worst service I've ever encountered. It's partially my fault for not leaving at the onset of being told there will be at least an hour wait for food. But, I figured it's my birthday, and I'll just chat it up with my brothers while waiting. Giving the new black owned spot a chance. Man, was I wrong. I was sat immediately. It took over 30 minutes to get an official waitress. Because the first waitress saw us sitting there and haven't been served. She took our drink orders and said she would pass the info on to the assigned waitress. Which she did. It still took the assigned waitress forever to bring us our drink order and to take our food order. From being sat, it took 2 hours to get our food. The food was good. But, way overpriced. I didn't want to leave because the alternative would be to wait somewhere else. Management is the obvious problem. To open without your correct kitchen staff is suicide. I don't see this place making it. I'll check back in three months and see if the reviews have improved. Big thumbs down for Jordyn's. 👎🏽
   

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8. S

   Staci

   Houston5 reviews

   1.0

   Dined on March 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had to give 1 star because our reservation was not honored due to staffing issues. Saturday night ruined!
   

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9. OT

   OpenTable Diner

   Miami1 review

   1.0

   Dined on March 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had a 9pm reservation, got there on time, there was no one at the front to greet us, I instead had to ask one of the employees I saw on the register and asked if they could guide me to anyone that can help seat us, the employee responded rudely stating “I DON’T DO NO RESERVATIONS, I DON’T KNOW NOTHING BOUT DAT, I HAD A LONG DAY!” And dismissed me. I was taken aback and stunned by the response that I was scared to ask another employee but thankfully I saw a much more pleasant person that guided me to who presented themselves as a manager. The female manager told us they were sold out of food and there was nothing they could serve us due to dealing with high volume spring breakers, and apologized for not being able to host us. Honestly the food looked good online but just the disrespect of that one employee makes me not want to spend my hard earned money there. 1 star! Save your money for better customer service.
   

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10. OT

    OpenTable Diner

    Houston4 reviews

    1.0

    Dined on March 15, 2025

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 2

    This is located where the former Gatsby’s was. They didn’t change much to the interior. We had an 8pm reservation. Placed an order and the server came back and said both entrees were sold out. So we placed an order for something else, the server once again came back to say none left. As a last resort ordered sides only, those were sold out as well. Then was informed they closed the restaurant at 9pm due to being sold out of everything. To say the least, it was a bad experience.
    

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