Josephine - Old Town

Review summary

1. D

   Destiny

   San Francisco3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Service was great. Friendly, professional server and host. The food and drinks were wonderful but the dessert was not good at all. The cake was very dry and stale. Flavorless. Everything else was amazing though. We enjoyed ourselves, thank you!
   

   Josephine - Old TownResponded 3 days ago

   Thank you for your feedback! We're so glad you enjoyed the service, food, and drinks, and that you had a great time overall. We’re sorry to hear that the dessert didn’t meet your expectations—this is definitely not the experience we want for our guests. We appreciate your input and will make sure to address this with our team. We hope to have the chance to serve you again soon! Thank you, Stewart Shoemaker General Manager Josephine Old Town
   

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2. A

   Ankit

   Denver6 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was good, especially the pastry basket. Good coffee selection as well. Service was slow but could have just been my table. I noticed other tables had more attentive service. Very cool interior and would probably go back.
   

   Josephine - Old TownResponded 3 days ago

   We're happy to hear you enjoyed the food, especially the pastry basket, and our coffee selection. We appreciate your honesty about the service and will take this into account to ensure consistency for all our guests. It’s great to know you liked the ambiance, and we’d love to welcome you back for an even better experience next time! Thank you, Stewart Shoemaker General Manager Josephine Old Town
   

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3. OT

   OpenTable Diner

   Washington DC1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The restaurant is beautiful and the food is delicious! The mussels are top notch !
   

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   Josephine - Old TownResponded 3 days ago

   Thank you for your wonderful review! We're delighted to hear that you enjoyed the beauty of our restaurant and found the food delicious. So glad you loved the mussels—they’re definitely a favorite! We look forward to welcoming you back for another great experience soon. Thank you, Stewart Shoemaker General Manager Josephine Old Town
   

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4. J

   Joseph VIP

   Washington DC12 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Good food, good drinks, friendly service, and a romantic/historic atmosphere. What more do you want? Appreciated sitting upstairs where it was a little quieter and easier to talk but without sacrificing the charm.
   

   Josephine - Old TownResponded 3 days ago

   Thank you for your kind words! We're so glad you enjoyed the food, drinks, and friendly service, as well as the romantic and historic ambiance. It’s great to hear that the upstairs seating provided the perfect balance of charm and a quieter setting for conversation. We truly appreciate your support and hope to welcome you back again soon! Thank you, Stewart Shoemaker General Manager Josephine Old Town
   

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5. R

   Regina

   Washington DC7 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We sat upstairs in the lounge area where the ambiance was warm and inviting. Since it was not yet crowded, the main bartender had time to explain various drinks and anticipate our needs. The Moules-frites was outstanding. Highly recommend for food, ambiance, and service.
   

   Josephine - Old TownResponded 3 days ago

   Thank you for your wonderful review! We're thrilled to hear you enjoyed the warm and inviting ambiance of our lounge and that our bartender made your experience even more special. It’s great to know the Moules-frites stood out for you—we appreciate the recommendation! We look forward to welcoming you back for another fantastic visit soon. Thank you, Stewart Shoemaker General Manager Josephine Old Town
   

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6. J

   Jim VIP

   Dallas25 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Good experience overall, but we thought the food would be better. The worst escargot I have ever had. Steak so so. Duck aka Orange tasted premade. I would go again, but it was not as good as I thought it would be.
   

   Josephine - Old TownResponded 3 days ago

   Thank you for your honest feedback. We're glad to hear you had a good overall experience, but we're sorry that the food didn’t meet your expectations. We take comments like yours seriously and will share them with our team to ensure we’re always improving. We truly appreciate your willingness to give us another try and hope to provide a better dining experience next time! Thank you, Stewart Shoemaker General Manager Josephine Old Town
   

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7. E

   Eric VIP

   New York City14 reviews

   5.0

   Dined on March 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, tasty food. We ate here twice - once on our way south to Florida, and again on our drive back north. They have a nice menu of French dishes, and very good wines by the glass. Our waiter, Jay, was really good.
   

   Josephine - Old TownResponded on March 4, 2025

   Thank you for stopping by Josephine twice during your travels—we’re so glad you enjoyed both visits! It’s great to hear that you found the service great, the food tasty, and appreciated our menu of French dishes and wine selection by the glass. We’re especially pleased that Jay made your experience stand out with his excellent service. We’d love to welcome you back the next time you’re passing through—safe travels until then! Cheers! David
   

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8. A

   Anne VIP

   San Francisco3 reviews

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   I’ve eaten here numerous times. I love the ambience and interior. In the spring the patio is lovely. The only downside is that the service is spotty. They always make it right after the fact but I’ve had the order go wrong pretty much every time I’ve been here. I give it 5 stars because they try very hard to fix anything that isn’t okay and the overall vibe here is solid.
   

   Josephine - Old TownResponded on March 4, 2025

   Thank you for your continued visits and for sharing your thoughts! We’re delighted that you love the ambience, interior, and the lovely spring patio (almost here) —it means a lot that the overall vibe keeps earning your 5-star rating. We’re truly sorry, though, that the service has been spotty and your orders have gone wrong consistently. While we’re glad we’ve been able to make it right after the fact, we’ll work harder to ensure your experience is seamless from the start. We really appreciate your patience and kind words about our efforts, and we’re looking forward to getting it perfect for you next time! With regards, David
   

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9. D

   David

   Dubai2 reviews

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   Lovely ambiance and location. Service was good but not coordinated. They took away the bread and brought us dessert menus before our mains had been served. Food was way too salty and overpowering raw garlic…which is not a French culinary characteristic. Fish and green beans were overcooked and swimming in butter; again, not how these dishes are served in France. Less is more would help here. All of the elements for a truly outstanding restaurant are present, they just need to return the menu to a proper French palette. The venue and bar are so amazing. Great bartenders too while you wait for your table.
   

   Josephine - Old TownResponded on March 4, 2025

   Thank you for sharing your detailed feedback—we’re glad you enjoyed the lovely ambiance, location, and our amazing venue and bar. It’s also great to hear that the service was good and that our bartenders stood out while you waited for your table. We’re truly sorry, though, that the coordination fell short, with bread being cleared and dessert menus brought out too early. Your point about 'less is more' is well-taken, and we’ll share this with our kitchen team to refine our approach and return to a proper French palette. We have all the elements in place, as you noted, and we’re committed to fine-tuning the details to make the experience truly outstanding. We’d love for you to come back and give us another chance to get it right. With regards, David
   

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10. S

    Summer

    Washington DC7 reviews

    5.0

    Dined on March 1, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Outstanding everything. Try the "Hemingway's Kir Royale" Cocktail!
    

    Josephine - Old TownResponded on March 4, 2025

    Thank you for the glowing review! We’re thrilled to hear everything was outstanding during your visit to Josephine. The 'Hemingway's Kir Royale' cocktail is definitely a standout, and we’re so glad you enjoyed it—great recommendation for others to try! We can’t wait to welcome you back for more outstanding experiences!
    

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