Juniper Grill - Ballantyne

Review summary

1. A

   Amy

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We arrived early before our table was ready so sat at the bar for a drink. The bartender was freindly, fun and attentive and the drinks were great. The hostess let us know that our table was ready but did not rush us. Our server was awesome; friendly and professional. Food was delicious and the atmosphere was warm and inviting, especially with the holiday decorations. This was my fifth or sixth time eating at Juniper Grill Ballantyne and I always leave happy.
   

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2. B

   Barbara

   Charlotte

   6 reviews

   2.0

   6 reviews

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Very disappointed in all aspects of our dining experience. Our service was extremely slow and unimpressive. Food was over cooked and lukewarm. I have had two good experiences here before and I was very dismayed that I brought family here for a special celebration.
   

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3. R

   Rosalind

   VIP

   Charlotte

   39 reviews

   5.0

   39 reviews

   Dined on December 12, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We always get the roasted chicken, avocado, dates etc. salad. It is such a delicious salad with a creamy bacon dressing!! Service is fantastic, too. The manager comes to check on things, too. They really care about your experience at their restaurant. I highly recommend it.
   

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4. L

   Lori

   Chicago

   1 review

   2.0

   1 review

   Dined on December 12, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Reservation for birthday dinner with friends. Food was good however service was the worst od any restaurant in recent memory. Our server was abrupt, did not check in after food was delivered and could not order additional drinks etc. Our friend had to chase down our waiter to order desert. Theirs came out immediately while our birthday desert arrived 20 minutes after theirs with a candle and full price tag. No apologies or explanation from our waiter in his lack of attention or detail. Based on service alone, we will NOT be going back or recommend to others.
   

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5. N

   Nikki

   Charlotte

   9 reviews

   5.0

   9 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time for my husband and I. Everything was wonderful from the food to the server. We will be back soon.
   

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6. T

   Tracy

   Charlotte

   3 reviews

   5.0

   3 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The wait staff was excellent, and the food was amazing. The atmosphere was festive but not overly done. Highly recommend.
   

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7. P

   Peggy

   VIP

   Charlotte

   111 reviews

   5.0

   111 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Ahi tuna is always great - either the app or the salad. Had the roasted chicken salad but switched it to salmon - that was great. The son had salmon (7oz) and ordered an extra side - he was happy. Hubby had the burger and tortilla soup (great soup).
   

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8. H

   Heather

   Chicago

   12 reviews

   5.0

   12 reviews

   Dined on November 25, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Very good bbq and service. Nicely decorated for holiday.
   

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9. V

   Vicki

   Charlotte

   24 reviews

   3.0

   24 reviews

   Dined on November 23, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   I was really wanting to like this restaurant. It was easy to get to. There was plenty of parking. Location was perfect. The menu was difficult. I didn’t know what to order so I ordered the tuna appetizer in the tuna was cold. I was expecting at least warm. it had cilantro on the bottom of the plate, which I was surprised I don’t care for cilantro. The presentation was nice in the quality of the tuna was OK then I decided to have a cup of soup and that was a little disappointing the chicken tortilla it was barely warm and the flavor was OK just OK. The staff was very good and I felt like the restaurant was clean enough. I knew I would not return in a hurry if ever.
   

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10. T

    Tara

    Miami

    2 reviews

    1.0

    2 reviews

    Dined on November 23, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 2

    The ambiance of the restaurant was cozy, with a pleasant volume level that contributed to a relaxing atmosphere. The decor, however, stood out as the most impressive aspect of the experience. Unfortunately, the food did not live up to the same standard. We began with the chicken street tacos appetizer, which, though flavorful, suffered from a sloppy presentation. For the entrees, the Smokehouse Platter was heavily over-sauced, with an excessive 7-8 ounces of barbecue sauce smothering the brisket. The shrimp and crab enchiladas, unfortunately, were drenched in a bland, tasteless sauce that offered little flavor. The most disappointing dish, however, was the crab cakes. The hush puppies were burnt to a crisp, inedible, and lacked any discernible flavor due to being charred. As for the crab cakes themselves, they tasted as though they were pre-packaged and reheated, lacking any of the fresh, delicate qualities one would expect from such a dish. This dinner, meant to celebrate a special occasion, left everyone disappointed. While the price point was reasonable, the quality of the food did not reflect the value. Despite the restaurant’s appealing aesthetic and atmosphere, the execution in the kitchen was sorely lacking. Additionally, our server, though polite, seemed overwhelmed by the number of tables, preventing any meaningful connection or rapport. All in all, it was an underwhelming experience that fell short of expectations.
    

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