Kai

Review summary

1. A

   Antony

   San Francisco

   7 reviews

   3.0

   7 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 1

   Very disappointed that Kai elected to cram as many people as they could in there dining area to capitalize on valentine day. We were in a booth with a small table less than 1 foot away from us, much like the rest of the restaurant. We could hear the entire conversation of the couple next to us. This was far from a romantic dinner environment, but we made the best of it. The service by our waitstaff was very good. Hostess was a bit short with us. So much for making a reservation more than a month in advance.
   

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2. R

   Ryan

   Richmond

   1 review

   4.0

   1 review

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   First time at Kai. Enjoyed the ambience, miso soup, jalapeño and yummy roll, and the warm sake. Our waitress was friendly, helpful, and attentive. I would recommend Kai for date night.
   

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3. K

   Kayla

   Springfield

   1 review

   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall the service was great food was great atmosphere was great , the only complaint I have is I made reservations on open table app and I sent a message to let them know I’d be a few minutes late and apparently they didn’t get my message and gave away my table , thankfully we were still seated in the area I was wanting but I did not appreciate my table being taken especially since I did the right thing and reached to you all to let you know I was running a few minutes behind
   

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4. H

   Hilary

   Kansas City

   9 reviews

   5.0

   9 reviews

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were super impressed with our server Noah. Very friendly and kind. I have severe food allergies. Noah listened to my needs and questions, then reassured me he would check with the chef to confirm my order would be safe for me. Our food came out perfect. It was wonderful. The rest of the restaurant team came by to check on us and make sure we were doing well. Noah was attentive and a wonderful waiter.
   

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5. R

   Ryan

   Springfield

   1 review

   5.0

   1 review

   Dined on January 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   As always, excellent Sushi and solid service. The food came out at a reasonable time and was well prepared.
   

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6. G

   Gary

   Kansas City

   14 reviews

   5.0

   14 reviews

   Dined on January 1, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great New Year’s Eve experience. Friendly staff. Fun.
   

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7. K

   Kelsey

   Springfield

   1 review

   5.0

   1 review

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server and food were great for a date! The atmosphere was perfect for the new year!
   

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8. A

   Antony

   San Francisco

   7 reviews

   5.0

   7 reviews

   Dined on December 25, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was amazing. Both the sushi and the appetizers. Our service was incredible. The handcrafted drinks are the way to go. 
   

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9. JT

   JenniferT

   Coastal Georgia

   4 reviews

   5.0

   4 reviews

   Dined on December 22, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great meal and fun time at Kai for my daughter's 21st birthday! Food was great as always.
   

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10. S

    Shana

    San Diego

    2 reviews

    3.0

    2 reviews

    Dined on December 15, 2024

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 5

    Waiter was amazing and attentive but it food took so so long to come out. Well over an hour and some of us didn’t get to eat at same time as food came out at different times.
    

    KaiResponded on December 18, 2024

    Hello shana my name is Ashley thank you for your feed back we highly value our costumers. we are sorry to hear your food took long to come out we sincerely apologize for delay please reach out to our establishment & ask to speak to Ashley we hope to make thing right & have you back for 5 star experience thank you.
    

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