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Kelseys Original Roadhouse - Queenston, Hamilton, ON

Kelseys Original Roadhouse - Queenston

3.9
3.9
73 Reviews
CAN$30 and under
Contemporary Canadian

Make a reservation

2 people
7:00 PM
Booked 2 times today
  • Good for special occasions
  • Good for groups
  • Romantic
Kelseys has been Canada's Original Roadhouse since 1978. Inspired by the uninhibited spirit of road tripping and the classic Roadhouse, the rules are different at Kelseys. It is where you go to eat what you want to eat, drink what you want to drink, and be who you want to be. Enjoy classics like our legendary spinach dip, fresh double stacked burgers, two-handed sandwiches, and unforgettable chicken wings. Fuel your adventurous spirit that craves something a little different - a little more Original!

In the mood for great food, drinks, and a lot of fun? Take a trip down the block to Kelseys.

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    CAN$30 and under
  • Cuisines
    Contemporary Canadian, Burgers, Comfort Food
  • Hours of operation
    Mon–Wed, Sun 11:00 am–11:00 pm Thu–Sat 11:00 am–12:00 am
  • Phone number
    (905) 661-1212
  • Payment options
    AMEX, Mastercard, Visa
  • Dress code
    Business Casual
  • Neighborhood
    Hamilton
  • Cross street
    Queenston Road and Nash Road
  • Parking details
    None
  • Additional
    Beer, Cocktails, Delivery, Full Bar, Late Night, Takeout, Wheelchair Access, Wine
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What 73 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on all time ratings
  • 3.9Food
  • 4Service
  • 3.7Ambience
  • 3.7Value

NoiseModerate

73 Reviews
  1. David

    Toronto

    2 reviews

    2.0

    2 reviews

    Dined on November 30, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    While the meat and pasta were OK, the vegetables were room temperature when they arrived. There was a draft at our table due to overhead vents and a cold window. This cold downdraft cooled the food quickly. In addition, the service was poor. The server took our order, but did not return for 30 minutes (when the food was ready). She then offered to provide a refill of our coffees, but did not return. Finally, well after we had finished our meal, the server returned to offer dessert. When asked about the missing refill of coffee, she gave excuses about being busy. All-in-all the server was not attentive and did not conduct herself in a professional manner. We are unlikely to return to this restaurant.

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  2. Patricia

    Toronto

    2 reviews

    4.0

    2 reviews

    Dined on November 9, 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 3
    The food was delicious. The steak dinner with loaded baked potato, broccoli, and mushrooms was enjoyable. My beet salad with sirloin steak added was great. Our waitress was attentive. My only criticism would be that the fans blew air conditioning at our table and it was freezing!

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  3. Sarah

    Toronto

    1 review

    1.0

    1 review

    Dined on October 26, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    What a disaster, don't waste your time or money here. My group of four made reservations for a birthday celebration. We arrived and waited for almost 10 minutes to be seated. Only 2 of us received menus. 45+ minutes into being seated, we finally received our appetizers. No cutlery, napkins, or water. The standard seating side was completely empty, except for us, while we were waiting. An hour and 10 mins in, we receive our food and ask for the bill immediately. The orders are slightly wrong. We had to ask the bar for water and had to take cutlery from other tables. Throughout our visit, we watched 20+ people leave due to not being seated. The phone was ringing, unanswered, the whole time. To top it off, there's no manager onsite to observe the completely lackluster experience they offer in a time when going out to eat is essentially a novel experience. A laughable birthday experience.

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  4. Brendan

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on August 10, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server Issac (from memory) was a few days into the job and just in his own without the supervisor, he did a wonderful job and was very attentive. Our meals came in good timing and we were all very pleased with them. Portion sizes were good.

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  5. EliciaZ

    Toronto

    2 reviews

    5.0

    2 reviews

    Dined on June 21, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Other than paying 80 dollars for two entres and iced tea (which I think is way too much), the food tasted good and it was quiet for a Friday night so can't complain about that.

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  6. OpenTable Diner

    Toronto

    1 review

    1.0

    1 review

    Dined on June 17, 2024

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    When we got to the restaurant there were two other people in the restaurant. We waited for what I feel was too long for someone to come to seat us. No one asked if we wanted drinks but came and asked if we were ready to order. After replaced our order it took 1 hour before we were served our meals. One guests fries were cold while the others were hot. They did not bring the extra condiments that we had asked for and had to go back three times to fulfill our order the way we had ordered it. We started off with one server and then during the meal and other server came in and then the original server came back and the one server would announce herself as "hi guys"... We were a group of four ranging an age from 23 to 69. Referring to us as guys was totally inappropriate. Needless to say we will not be going back to this location but will continue to use Kelsey's in other locations as we have never had this type of an experience before.

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  7. NicoleL

    Toronto

    1 review

    3.0

    1 review

    Dined on March 2, 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 4
    The manager was amazing - he was energetic, personable and was seen everywhere during the night. The place was quite busy when we arrived, but then died down after about 30 minutes. The waitress was also great - it just took time to get our final meals. Overall the food was not great.

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  8. MrMiller

    VIP

    Toronto

    24 reviews

    5.0

    24 reviews

    Dined on February 24, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Attentive service from everyone and good food enabled us to have a pleasant night out

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  9. StephanieC

    Toronto

    1 review

    4.0

    1 review

    Dined on February 17, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    They were experiencing technical difficulties so the service was very slow but the server was excellent.

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  10. JLRSRA

    Toronto

    1 review

    4.0

    1 review

    Dined on February 15, 2024

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    It took 30 minutes and three requests to get the correct drink and one of the mains was not edible due to the poor quality of steak. That said, our server removed it from our bill :)

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FAQs

Kelseys Original Roadhouse - Queenston does offer delivery in partnership with Uber Eats. Kelseys Original Roadhouse - Queenston also offers takeout which you can order by calling the restaurant at (905) 661-1212.

Kelseys Original Roadhouse - Queenston is rated 3.9 stars by 73 OpenTable diners.

Kelseys Original Roadhouse - Queenston does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 2 times today

Order delivery or takeout

Google Map for Kelseys Original Roadhouse - Queenston

558 Queenston Rd, Hamilton, ON L8K 1K2

Additional information

  • Cross street
    Queenston Road and Nash Road
  • Neighborhood
    Hamilton
  • Hours of operation
    Mon–Wed, Sun 11:00 am–11:00 pm Thu–Sat 11:00 am–12:00 am
  • Price
    CAN$30 and under
  • Cuisines
    Contemporary Canadian, Burgers, Comfort Food
  • Dining style
    Casual Dining
  • Dress code
    Business Casual
  • Parking details
    None
  • Payment options
    AMEX, Mastercard, Visa
  • Additional
    Beer, Cocktails, Delivery, Full Bar, Late Night, Takeout, Wheelchair Access, Wine
Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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