Khazana by Chef Sanjeev Kapoor

Review summary

1. A

   Agam

   San Francisco

   29 reviews

   3.0

   29 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Unnecessarily pretentious. Average tasting food, average service. Great location though
   

   Is this helpful?

   Report
2. A

   Amir

   San Francisco

   13 reviews

   3.0

   13 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   We went with a little higher expectations and were disappointed. The menue was short as expected. The food was of average quality. The staff was less attentive than expected. There was not much to choose from for desert. Overall the experience was underwhelming. I think the restaurant can de better.
   

   Is this helpful?

   Report
3. P

   Pratyasha

   Miami

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow awesome went for my anniversary dinner loved it they also treated us with a cheescake surprise
   

   • 
   • 
   • 

   Is this helpful?

   Report
4. k

   kuljeet

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on December 13, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   some dishes did not make sense. burrata saag did not work. amritsari fish was mostly onion tadka. biryani was average. sadly tandoori roti was burnt. raita was made of greek yoghurt - too thick. jackfruit taco was good.
   

   Is this helpful?

   Report
5. A

   Anne

   VIP

   San Francisco

   6 reviews

   3.0

   6 reviews

   Dined on December 12, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Food was average and overpriced for what it was. DIfficult to get waiter's attention.
   

   Is this helpful?

   Report
6. S

   Savi

   Chicago

   9 reviews

   4.0

   9 reviews

   Dined on December 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   If someone makes a reservation in advance, please ensure that the table is ready at the agreed upon time.
   

   Is this helpful?

   Report
7. K

   Karthik

   San Francisco

   1 review

   1.0

   1 review

   Dined on December 7, 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 4

   I had made dinner reservation for last Friday at Palo Alto Khazana indicating that the occasion was my birthday. When we dined, neither was this acknowledged with wishes not was I offered a complimentary treat that is typically done in other restaurants. For a high-end and pricey restaurant I would have expected this basic courtesy. It was my special day and I had many other options to celebrated but I chose them. When I brought this up with the lady at the reception after dinner and while leaving, she seemed apologetic and offered to make amends and do better next time. The manager though didn't demonstrate any remorse. She had a 'yes-it-happened-but-can-we-move-on attitude offering a discount next time. When I said I may not be back, she just sighed and left. The service and hospitality lacked warmth. Food was okay but not matching the price. Definitely it was many levels lower than their other Bay Area one, Santa Clara Yellow Chilli. I was reviewing the reviews of last week and observed ratings had gone down drastically with many negative feedback. So there's something to be analyzed and attended by the management. I'm a big fan of Chef Kapoor's cheerful shows and delectable recipes and this experience was disappointing and left a sour taste.
   

   Is this helpful?

   Report
8. A

   Anil

   VIP

   San Francisco

   20 reviews

   4.0

   20 reviews

   Dined on December 6, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Indian food. All the dishes we ordered were lovely both in taste and to look at. Closer to authentic Indian food than other restaurants in the neighborhood.
   

   Is this helpful?

   Report
9. K

   Kim

   San Francisco

   13 reviews

   3.0

   13 reviews

   Dined on November 29, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   We were really enjoyed the decor and ambience of Khazana. The food was good for the most part, some items better than others, however, the main items were good. It lacked a bit of depth or flavors and didn't feel unique or special, as I would expect at that price point. There was plenty of waitstaff, however, very little interaction with us. A few dishes needed some explanation, as we didn't know what they were and there was no offering or concern for us other than taking an order and delivering. Not a great overall experience with regard to overall feel. This is a restaurant that needs someone to asking if there are questions about the menu, etc. Otherwise, lovely atmosphere and good food.
   

   Is this helpful?

   Report
10. T

    Tulsi

    Philadelphia

    2 reviews

    3.0

    2 reviews

    Dined on November 28, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Standard Indian food that was cooked well, but lacked the special twist I would expect from a chef of this caliber.
    

    Is this helpful?

    Report