Kiki on the River

Kiki on the River reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Matthew VIP

   New York City2 reviews

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Upon arriving for my reservation, I was turned away at the door by the bouncer because they had a closed toe shoe policy and despite wearing expensive leather flip-flops, he told me I couldn’t come in. They sent me to the target 10 minutes away to get shoes, turns out that target doesn’t sell shoes so I went to the Ross upstairs and bought a pair of loafers. Upon returning, and after a few good laughs, sat down at my table was offered water by my waiter, water arrived, and then I didn’t see him again for over 30 minutes. Between the aggravation of having to go buy shoes before dinner and sitting in a table for 30 minutes without any service, I decided to leave and go to another restaurant. I don’t feel the pictures on their website accurately depict the restaurant which definitely has an Instagram club type vibe. The website pictures make it look like a Serena and Lily catalog and relaxing on the river. You couldn’t see the river because of two big boats at the dock blocking it. I requested a table on the water which in fairness they said they could not guarantee but put us at a table as far away from the water as possible. I will say the bouncer and valet were very kind, but after going there twice eating, no food having to buy a new pair of loafers and not meeting one other staff member I cannot with good conscience recommend going to this restaurant.
   

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2. P

   Patricia

   Miami5 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and the food was incredible. Just like Greece! Highly recommended the grilled octopus!
   

   Kiki on the RiverResponded 5 days ago

   Dear Patricia, Thanks for visiting us, Patricia! We're thrilled to hear that you enjoyed your experience at Kiki on the River. It's wonderful to know that our food brought back memories of your travels to Greece. Your high recommendation for our grilled octopus is greatly appreciated! We look forward to serving you again soon. Best Regards, Kiki on the River
   

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3. AP

   AngieP VIP

   Mobile5 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We took a trip with our family to Miami and when we booked this reservation we didn’t realize it would be more of an adults food/ party destination. Regardless, the staff and service was impeccable.. food was insanely good, they were so accommodating and attentive, my kids would drop a fork and before I could ask, one would be replaced. Table reset constantly, drinks always full. Views/ table scapes 10/10. Thank you for unforgettable experience!
   

   Kiki on the RiverResponded 5 days ago

   Dear AngieP, Thank you so much for your wonderful review! We're thrilled to hear that you and your family had a great time at Kiki on the River and that our food and service met your expectations. It's always a pleasure to accommodate our guests and we're glad that our team was able to provide you with an impeccable experience. We're also thrilled that you enjoyed the views and table scapes. We appreciate your kind words and look forward to welcoming you back for another unforgettable experience! Best Regards, Kiki on the River
   

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4. K

   Katya VIP

   Toronto11 reviews

   5.0

   Dined on March 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a beautiful spot! Great service and excellent food. The orange cake was the best - a must try!
   

   Kiki on the RiverResponded 5 days ago

   Dear Katya, We're overjoyed to hear that you had a wonderful time at Kiki on the River! It's fantastic to know that you enjoyed our food and service. We're especially glad that our orange cake was a must-try for you. We strive to provide excellent experiences for our guests and your feedback is a testament to our efforts. We can't wait to welcome you back for more delicious meals and memorable experiences. Best regards, Kiki on the River
   

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5. R

   Resti

   Miami1 review

   1.0

   Dined on March 2, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Don’t bother making a reservation. Was not even seated at reservation time. Was told to wait an hour after my party arrived on time. Terrible service!
   

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6. M

   MALLORY

   Dallas1 review

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved our time here made our whole Miami trip so much fun. They celebrated Matthews birthday so well gosh I wanna go back
   

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7. OT

   OpenTable Diner

   Unspecified1 review

   2.0

   Dined on February 24, 2025

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   It’s like eating overpriced less than subpar food in the middle of a club which is fine if that’s what you are expecting but don’t expect to be able to have a conversation with the person sitting with you.
   

   Kiki on the RiverResponded on March 5, 2025

   Dear Valued Guest, Thank you for sharing your feedback! We understand that the atmosphere can be loud, and we’re sorry to hear that the food didn’t meet your expectations. We’re always working to improve and would love to invite you back to provide a better experience. Please feel free to contact us directly so we can ensure your next visit is more enjoyable. Best Regards, The Kiki on the River team
   

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8. N

   Nura

   Orlando1 review

   4.0

   Dined on February 23, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great experience waiter was top notch and was very attentive. hostess was very rude !
   

   Kiki on the RiverResponded on March 5, 2025

   Dear Nura, We're thrilled to hear that you had a great experience at Kiki on the River! It's wonderful to know that our team was able to provide you with top-notch service and that you enjoyed our food. However, we're truly sorry to hear about the experience you had with our hostess. We strive to provide a welcoming environment for all our guests, and we apologize if we fell short in this regard. Your feedback is valuable to us and we'll certainly address this issue. We hope to have the opportunity to serve you again soon. Best regards, The Kiki on the River Team
   

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9. M

   Monique

   West Palm Beach12 reviews

   5.0

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It wss my 35th year Anniversary I had a wonderful experirnce and the ambiance was amazing The food was great and I eill be back aoon !!
   

   Kiki on the RiverResponded on February 19, 2025

   Dear Mrs. Monique, Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had such a positive experience at Kiki on the River. We truly appreciate your kind words and are delighted that you enjoyed your time with us. Your feedback is incredibly valuable and motivates our team to continue delivering exceptional service and memorable dining experiences. We look forward to welcoming you back soon for another fantastic visit! Warm regards, Kiki on the River
   

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10. S

    Sylvia VIP

    San Diego17 reviews

    5.0

    Dined on February 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Such a wonderful night with an amazing atmosphere full of life and fun!
    

    Kiki on the RiverResponded on February 19, 2025

    Dear Mrs. Sylvia, Thanks for the review, Sylvia! We're thrilled to hear that you had a wonderful night at Kiki on the River. It's great to know that our atmosphere added to your experience and that you found our food and service to be amazing. We strive to create a fun and vibrant atmosphere for our guests, and we're glad we hit the mark for you. We look forward to welcoming you back soon! Warmest Regards, Kiki on the River
    

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