Kitchen + Kocktails by Kevin Kelley - Charlotte

Review summary

1. s

   shannon

   Charlotte

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a very pleasant experience. Food and customer service were amazing . Will definitely come again.
   

   Is this helpful?

   Report
2. J

   Jasmine

   Charlotte

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great choice for a birthday brunch! My only complaint is the 20% gratuity that is added to all checks even if you split a part of the bill. I also wanted blackened fish and was given fried. Either way still a great choice for a fancy dinner.
   

   Is this helpful?

   Report
3. N

   Nekyia

   Charlotte

   3 reviews

   3.0

   3 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   You can definitely tell the energy in the building was off or different from the first time we came. This was our second time coming here and our server seemed like she had an attitude or just simply didn’t wanna be there this morning. The energy given was definitely not expected, we requested a particular server due to the amazing experience we had with him our first time but I’m gonna assume he wasn’t serving in the areas where we had to sit. The oxtails are definitely disgusting, the sauce recipe was not appealing but the manager was able to change my order to something else that I was grateful for.
   

   Is this helpful?

   Report
4. M

   Melissa

   Atlanta Metro

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   We had 9pm reservations, but weren’t seated until around 10:15pm. We decided to hit the bar in the meantime. When we arrived, a couple was getting up so we grab those seats. The 2 bartenders didn’t say a word to us. The male bartender even slowly cleaned the previous couples plates and still didn’t say a word or even make eye contact. I then asked a passing person (who I thought was also a bartender but was actually a barback) if the bar was closed or if we could order drinks still since no one bothered offering us service. He grabbed the female bartender and she ended up providing us bar service. This is UNACCEPTABLE at a place that automatically adds in 20% gratuity!! A margharita and Tito’s w/ pineapple= $57! Once we were finally seated, the waiter (Hailey) comes over and is quite pleasant. Service from that point on was great. Only issue from there was the lobster bites. They were insufferably salty! The crabcakes and trinity rolls were delicious.
   

   Is this helpful?

   Report
5. A

   Amberly

   Los Angeles

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 1

   First visit and I’m sure it will be my last. Waited over 30 mins for our table and we had reservations. The table we were assigned was right in front of the entrance and there were about 15-20 ppl standing in that area waiting to be seated. We refused that table because who wants to eat with 20+ people in your face so we had to wait again just to be seated by the DJ booth. There were so many people standing everywhere waiting. The food was subpar, especially at the costs. I was unhappy with the mandatory 20% gratuity for all parties, regardless of size, especially when the service wasn’t that great. The food was just ok. My fried salmon and grits wasn’t anything to rave about and tasted bland and flat. The other guest in my party wasn’t pleased with the kajun pasta she ordered. The egg rolls were pretty good however. I overheard the party seated behind us state they weren’t pleased with their selections. Still trying to figure out how the Jackson Five and Dale Earnhardt art on the walls tied into the theme. At $169 for one alcoholic beverage, one appetizer and two entrees, I definitely could have gotten a better experience and a more satisfying meal elsewhere. Spend your time and money elsewhere…don’t recommend
   

   Is this helpful?

   Report
6. A

   Airianna

   Charlotte

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   I had to stand in the cold for 30 minutes even though I had reservations. Service was poor and food was decent
   

   Is this helpful?

   Report
7. G

   Gregory

   Charlotte

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My experience was awesome! Food was great service was excellent. Would definitely experience Kitchen and Kocktails again
   

   Is this helpful?

   Report
8. M

   Michael

   London

   4 reviews

   2.0

   4 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 3

   Even when you book a reservation they don’t seat you for like another 30 minutes which is quite annoying. Food was good, drinks were good; service was superb. Quite pricey though.
   

   Is this helpful?

   Report
9. K

   Keywona

   VIP

   Atlanta Metro

   6 reviews

   5.0

   6 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to eat, food is incredible. Ambience  is amazing, the people are very pleasant. That’s my third time eating there so that says a lot.
   

   Is this helpful?

   Report
10. N

    Nina

    Charlotte

    1 review

    5.0

    1 review

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I shared a meal with a few friends and we enjoyed everything that was placed before us. The drinks, appetizer and our entrees were splendid. To dine at a restaurant with no seasoning on the table is unheard of and none was required!!! Our food was seasoned to our liking. To the owner WELL DONE and a kiss and hats off to the chef and staff.
    

    • 
    • 
    • 
    • 
    • 

    Is this helpful?

    Report