Kobe Japanese Steakhouse - West 192

Review summary

1. J

   Jose

   Tampa

   7 reviews

   1.0

   7 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 1

   Don’t waste your time and go to the original Kobe. Long wait, the “manager” didn’t care when I told her we had been waiting for 40 mins and didn’t event have drinks at the table yet. Our whole meal took 2 hours and 20 mins. Everyone that isn’t cooking or serving is standing around doing nothing on their phones. The front desk person on the phone watching videos, the “manager” in black dress, on her phone laughing. When I called her over she had the nerves to say she was working. Anyway don’t waste your time. Mia and Kelvin were good.
   

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2. C

   Catherine

   VIP

   Orlando

   16 reviews

   2.0

   16 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 4
   3. Service 3
   4. Ambience 1

   I would go to any of the other Kobé restaurants in Orlando before going back to this one. When you walk in, the whole restaurant is cloudy with the steam and smoke coming from the hibachi tables. They don’t have the big hoods over each table, so the restaurant doesn’t have the ventilation the way the other ones do and it leaves the restaurant extremely smoky and steamy. Also, they now only give one little bitty dish of white sauce, and they don’t like to give refills. We got sauce shamed when we asked for more, lol. But truly the dishes now for the white sauce are teeny tiny. The whole set up for the Restaurant is really strange and they didn’t seem to have enough cooks because we sat at our table forever before a cook came to it.
   

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3. O

   Olga

   Orlando

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and alot of it. Had to wait 30 minutes for seating but sometimes that happens at hibachi places. Our chef had all the tricks to keep everyone entertained. Would definitely go back.
   

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4. R

   Rodney

   Orlando

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Overpacked and understaffed. Chef cooked as quick as he could not changing spatulas between the seafood and steaks. Ugh…. Whatever.. not worth the money I spent for sure….
   

   Kobe Japanese Steakhouse - West 192Responded 2 days ago

   Thank you for your feedback. We strive everyday to ensure our guests have a wonderful meal and a marvelous time at our restaurant. Your comments are imperative in helping us improve our restaurants, please accept our apologies for any inconvenience you may have experienced.
   

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5. C

   Christine

   New York City

   1 review

   3.0

   1 review

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   The food and chef preparation were a good value and experience - however the restaurant was 20 minutes late in seating us, then mistakenly forgot our soup and tried to serve us salad twice.
   

   Kobe Japanese Steakhouse - West 192Responded 2 days ago

   Thank you for your feedback. We strive everyday to ensure our guests have a wonderful meal and a marvelous time at our restaurant. Your comments are imperative in helping us improve our restaurants, please accept our apologies for any inconvenience you may have experienced.
   

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6. J

   John

   Orlando

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Maria, our server, was fantastic. We went on Christmas day and very appreciative she and the others were there. All the staff was wonderful from the gentleman serving our salads to the manager wearing the red jacket. The chef was wonderful serving up great food and was funny and engaging. We eat here often and always go to Kobé's every year for Christmas and other celebrations.
   

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7. H

   Harry

   Orlando

   17 reviews

   5.0

   17 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The reservation helped us get seating on time as it was quite busy. Service a swift and efficient. The Teppanyaki experience is always nice and it was a lot of food rice, vegetables, noodles and the chosen protein. Prices are steep but the amount of food and experience is worth it.
   

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8. A

   Angela

   Tampa

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   1st time at this location.....everything was great
   

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9. K

   Kenneth

   Orlando

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nikki and Chef Kevin was excellent. It was my wife 50th and they made us feel so special. Love the whole dinner.
   

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10. S

    Sherri

    Tampa

    8 reviews

    3.0

    8 reviews

    Dined 7 days ago

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 2

    The dining area was filled with smoke from the hibachi tables. Better exhaust is needed. The food was good but 2 of our family members were missing ingredients in their order and those ingredients had to be cooked in the back kitchen. We still had fun but will go to another Kobe’s with tradition hibachi tables in the future.
    

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