Kona Grill - Desert Ridge

Kona Grill - Desert Ridge reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. OT

   OpenTable Diner VIP

   Washington DC2 reviews

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Bar table service was awful. Not well staffed and the bartenders are clearly frustrated. Constantly had to flag down service. Food was not that good and way too expensive for what we got.
   

   Is this helpful?

2. M

   Matt VIP

   Phoenix10 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Overall nice place. Good variety on menu. Food is good but not worth the price. Its just overpriced.
   

   Kona Grill - Desert RidgeResponded today

   Hi Matt, Thank you for taking the time to share your experience at Kona Grill - Desert Ridge. We're glad to hear that you enjoyed our menu and our variety. We're sorry to hear that you felt our prices were not justified. We strive to provide a high-quality dining experience for all our guests and we believe that our prices reflect that. We appreciate your feedback and will take it into consideration as we continually work to improve. Best, The Management Team
   

   Is this helpful?

3. K

   Karen VIP

   Phoenix3 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 2

   Server was great, actually the best thing about our visit. Our angry edamame came out literally frozen cold like it had just been pulled out of a frozen bag. We thought the food was overpriced for the quality, over $300 for 3 of us. They brought out the wrong salad for one of our diners, which we thought just tasted odd until we got the final bill and realized they had delivered a totally different salad. Disappointing experience. I think the Scottsdale location has better ambience.
   

   Is this helpful?

4. S

   Sherry VIP

   Phoenix145 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything about tonight's happy hour was great. My bama roll was delicious; friend liked her crunchy crab roll. Our server was excellent! And manager Suzana made a special trip over to our table to say hello and make sure everything was perfect; this was much appreciated! Thank you all for a wonderful dining experience. I will definitely be back!
   

   Kona Grill - Desert RidgeResponded 3 days ago

   Thanks so much for the stars! We are so glad you enjoyed your meal with us at Kona Grill and will be sure to pass on the kudos to our entire team. We look forward to seeing you again soon! - KG Management.
   

   Is this helpful?

5. K

   Kimberly

   Palm Springs7 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great evening . Service great but kitchen a tad slow which we didn’t care as having dinner with friends. Great value and huge portions.
   

   Kona Grill - Desert RidgeResponded 4 days ago

   Thank you Kimberly, for the positive feedback! We can't wait to see you on your next visit! Kona Grill - Desert Ridge
   

   Is this helpful?

6. R

   Richard VIP

   Phoenix22 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Sushi very good. Breakfast items nothing special. very small eggs and small pieces of ham with standard Sysco fried potatoes. Skip the brunch and have the lunch.
   

   Kona Grill - Desert RidgeResponded 6 days ago

   Thanks for the feedback. We're sorry to hear that you were disappointed with the food selection at Kona Grill - Desert Ridge. We always aim to provide a diverse range of dishes, and it's clear we missed the mark this time. We appreciate your constructive criticism and will certainly use it to improve our menu. We hope to have the chance to serve you again in the future. -KG Management
   

   Is this helpful?

7. K

   Kevin VIP

   Atlanta2 reviews

   1.0

   Dined on March 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Calamari was burnt, rice on entrees had hard uncooked pieces that broke filling in tooth. Manager made us feel like we bothered him when we told him about the rice. VERY POOR! WILL NEVER GO BACK!
   

   Is this helpful?

8. S

   Sally VIP

   Minneapolis13 reviews

   5.0

   Dined on March 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant. Excellent employees. Great food service
   

   Is this helpful?

9. L

   Lynn VIP

   Phoenix18 reviews

   5.0

   Dined on March 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice experience, food is exemplary, and our server Skyler was attentive and friendly. Great time at Kona Grill.
   

   Kona Grill - Desert RidgeResponded on March 13, 2025

   Thank you Lynn, for the positive feedback! We're glad you enjoyed the service and can't wait to see you on your next visit! Kona Grill - Desert Ridge
   

   Is this helpful?

10. OT

    OpenTable Diner

    Edmonton3 reviews

    2.0

    Dined on March 12, 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    The service was not the best and food was very mediocre
    

    Kona Grill - Desert RidgeResponded on March 13, 2025

    Hey, we're sorry to hear that your experience at Kona Grill - Desert Ridge didn't meet your expectations. We strive to provide top-notch service and delicious food, and we're disappointed that we fell short this time. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to serve you better. - The Management Team
    

    Is this helpful?